Brakes 4 Less

DO NOT WASTE YOUR MONEY OR TIME. I took my car in for brake job last September. I paid for upgraded ceramic pads. I had to return in March (6 months later) because my car experienced heavy bumping when braking. I did not have to pay (under warranty). They claimed they machines all 4 rotors. 2 months later, I had to return again — heavy bumping when I braked. They said they cleaned my pads and greased the pins. IT NEVER CLEARED UP THE BUMPING. Today, I took my car to Meineke on Pecan Ave. they said my rotors were so warped that they were warping the cheap (not ceramic) pads that were on my car. It appears that Brakes For Less NEVER turned my rotors (even though they claimed to do so twice) and didn’t put upgraded pads on.

I wanted to get new brakes because my brakes were scrubbing. I knew by this time I may also need rotors as well. I went to brakes 4 less because I was in school and didn’t really want to pay too much for brakes. The advertised price is a marketing tool. The guy up front quoted me almost $ 400 for brakes and rotors. He told me that I shouldn’t continue to drive like that and they need to be fixed very soon. So I said okay and got them done. You have a warranty on the parts just in case anything goes wrong. They fixed my brakes and I had no more scrubbing. About a month later my brakes started squeaking. I went back and he had his technician take a look. They said they did not find anything and decided to drive it. When he drove it he said he couldn’t hear it. I asked could I ride with him. We drove around the block and the squeaking was loud. The technician told me it was my brakes. I asked can they replace them bc I just got them done. He said all he had to do was warm them up. I said okay can you do that. He said he just did by driving my car around the block. I felt like they took me as a joke, maybe bc I’m a girl. I felt really played in that moment. I went home, throughout the week the squeaking became so loud. I went back the following week, when I pulled up he told me my car sounded like a bus. I asked him to please replace my brakes. He refused. He said that it’s not my brakes it my caliber. Without even looking at it. I reminded him that his technician told me it was the brakes. He said all he could do is warm them up for me. I explained to him they did that last week and it’s worse. He said all he can do is look at it but he wouldn’t be able to do it today because he is booked. I came back the next week and he had the same answer. It’s crazy that I spent almost $ 400 with them on some cheap brakes. I have a warranty but if they don’t want to put in the work, they don’t have to do it. They are a joke and I would NEVER recommend anyone to go there unless you have money to blow. I will never go back, ever!

Absolutely incredible customer service. Helped do my breaks on a Sunday to get me back to Columbia and was more helpful than I can even put in words. Made sure to give us a proper rate even though I was out of state and you could tell I was in dire need. Definitely recommend them and Bill is fantastic!

Great work, they showed me and explained to me all the work they were doing, gave me different pricing options, and got the work done quickly. In and out in under 90 minutes.

Extremely pleased with the service and work I received from Bill today. I took my Volvo in this morning because of a noise it was making and found out that my front brakes were completely gone. Bill was so knowledgeable about Volvos and cars in general and was able to work with me and replace my front two brake pads and rotors.
After telling him that I just purchased my car from Victory Chevrolet 4 months ago, he got really upset and told me that they should have never let me drive that car off the lot, his concern for my family’s safety was greatly appreciated. He wrote up a report for me and saved the old parts as well so that I can go back to the dealership and ask them to reimburse me for the work. He even told me that if they give me any problems at all that I should have them call him for confirmation. I am very happy with the work and the price and would 100% recommend Bill at Brakes for Less.

Will never go there again they tried to rip me off, months later they tried to rip off my girl friend with another BS excuse. They never even looked at her car, just told what she would need and have to pay for. The advertised price is a joke, the staff that was there came off as rude and seemed like i was bothering them for asking to look at my brakes.
They claimed that my rotors could not be resurface due to rust. Price when from $ 139 to $ 300+ Took my car that same day to Pepboys they resurfaced my rotors and said that rust had no effect because it gets ground off during the resurfacing. Paid pep boys $ 140 for a job well done. (went to pep boys on tryon)
For my girlfriend who went there today November 19^th 2014 @ 4:30 they never once looked at her car. because she mentioned she heard a grinding sound they said that she would need brand new rotors and new calipers and tried to charge her $ 400+. She asked how they know that when THEY NEVER EVEN LOOKED AT HER CAR. The mechanic began speaking fast and in slang and became rude. so she left and went to a pep boys right up the street on South Blvd.
The mechanics at south blvd pep boys resurfaced her rotors and said that her calipers were perfectly fine.
DO NOT GO TO BRAKES FOR LESS! They will tray to sell you things you don’t need! I let it go when it happened to me thinking eh maybe it as just a mistake. NOPE! they tried to pull the same bull on my GF!
Again do not go there! get a second opinion you will save yourself a couple hundred bucks! Crooks…

I visited the Brakes 4 Less in Charlotte, NC after making a appt with their 888 number. Apparently they are not connected because the guys at the shop had none of my info. Also, make sure they give you a complete quote will all discounts prior to starting the work. I was a little suprised at the end by some fees that werent mentioned. So far so good though and they were very friendly!

I called Brakes 4 Less at their 888 number for a quote after getting my vehicle assessed at the dealer and they quoted be $ 88 for the work, so I proceeded to make an appointment. After picking my car up at the dealer and driving to the shop they raised the quote to $ 160. They said they would have to order different brake pads to do it for $ 88. I called the 888 number back and they said they had no idea why the actual shop quoted me more money and that even if they had to order parts they should have been able to do the work same day.
I don’t trust this kind of nonsense and took my car back to the dealer to get the work done.

I went to Brakes for Less today after doing some research online. My dealership said I needed all new brakes and quoted $ 225.00. I went here and wow what great customer service! They looked at my car, showed me what the issue was and gave me options how to fix it. It was significantly less than the dealership and a better overall experience. I highly recommend them.

This is more of a response to LYNN’s comment. The fact you would give them a bad review based solely on an situation that had nothing to do with a service they performed… I’m pretty sure the joke here is YOU!
There are PLENTY of business’s that do not allow parking for anyone other than them/​customers. Not only that, there are PLENTY of other places you can find to park in South End to have enjoyed your evening.
Trying to give a business a bad review, a review that wasn’t earned based on work/​labor/​services they did… thats what HURTS the city of Charlotte and causes places to be «less popular». Not to mention, did you take into account maybe they didn’t know there was a special event taking place, and since towing would otherwise be enforced– the towing company just came to do their job?
Regardless, I hope people will ignore Lynn’s response (since it cannot be considered a genuine «REVIEW»).
I will be checking out Brakes-​4-​Less when it comes to getting my car taken care of! I have heard great things when it comes to the WORK they do and NOT THE PARKING THEY PROVIDE! After all, its not Park-​4-​Less you dummy!

Let me say as a 28 year old female who knows absolutely nothing about cars my experience at Brakes 4 less was not just pleasant but informative! Bill the owner took the time to show me exactly what was wrong and quoted me a fair price! Another place quoted me twice as much for the work. Everythong was under warranty and they got me on my way quite quickly! They have a repeat customer in me and I will tell everyone I know about them! Thanks guys you do great work!