Best Western Plus Sterling Hotel & Suites

From what I now expect from Best Western, this was a real let down. I know I am not at an elegant hotel however:
1. Beds were old and folded in on it self, my girlfriend and I were on top of each other
2. The hotel smelled musky, like old people
3. The room came with two towels, when we called to ask for a 3^rd set, they were rude, said rooms only come with 2 towels and a third might not be available.
4. No WiFi password was provided
It was not a great experiance

Best Hotel for going to Panthers game at Price!!! Drove pass all the 1 o’clock Traffic jam (4 o’clock game) last time and headed straight to Hotel… unpacked…ate…relaxed…hoped on city tram and 9 minutes later was at the bottom of hill from the stadium!!! Thanks Pauline for Helping Us Out!!!

After getting screwed by Expedia for my original hotel booking, I was excited to find this comparable option the day of my trip.
Pros:
–Good location
–Decent price
–Continental breakfast is included which includes waffles, eggs, sausage, cereal, juice, etcetera
–Room has a microwave and mini fridge
Cons:
–Shower head leaked and the drain was a bit clogged
–A few random hairs were on the pillow and in the shower
I would definitely stay here again next time I am in the Charlotte area.

So I’ve stayed at this hotel 3 – 4 times before guess you can say it’s ok. they’ve recently remodeled (spruced) it up. Close to Airport, plenty of free parking and nearby are all your needs. Pretty quiet for the most part. And most important clean.
Check in staff is always friendly and helpful lobby if clean refreshed has a business center with computer access. Small snack and toiletries shop. Has a fitness center (haven’t used although I could lose a few lbs.) also a continental breakfast area with coffee, tea, omelettes, sausage, waffle maker, cold cereal, bagels, pastries, and fresh juices
Room is clean pretty well kept. small college sized fridge, micro wave, flat screen 40 inch good selection of channels.
Bathroom clean fresh towels coffeemaker with condiments for fresh coffee in your room. Soaps and shampoo provided typical small packages. My favorite is the rain head shower lol! After the first time staying here I installed the same shower head at home. The beds are so/​so could be a little more comfortable but heck I’m not staying in a $ 400 a night room. So they’re acceptable.
I’ll continue to use this hotel each time I’m in town

Usually have a better experience at Best Western. Room #204 needs to either have the tub replaced, or a better cleaning job. Ring around the tub, and rusty drain area made us reluctant to use the shower. Shower hardware also needs to be replaced, as the knob didn’t completely convert the faucet water to a shower.
Staff was okay, they extended our checkout, but not very friendly. Breakfast was okay, not great.

In town for an interview the next day, I needed a decent place that my current-​job-​that-​pays-​dirt finances could afford. BWP Sterling popped up on on the Priceline hit-​list, and the rest is history.
This hotel is bare bones. Unlike another reviewer’s report, no one accused me of anything, but no one rolled out the red carpet, either. They have continental breakfast, so yay for that, but it’s that middle-​America diet of breads, syrups, and sugary juices. There’s not a thing wholesome about it, not even a lonesome protein. Bring a hardboiled egg on your trip and you’ll fare better.
My room was comfortable and clean. However, do choose *which* room you get according to your preference. For example, if you do not wish to hear your neighbors’ every whisper, do not accept being placed in a room with adjoining door. My mistake. Also, do not accept a room within striking distance of the front desk chatter and the continental breakfast microwave beepings that begin around 6-killme-a.m.
I wanted to give BWPS 2-​stars, but the above problems were my own dumb fault for accepting. My room would have been fine for the hard of hearing or those who hate silence.
Decent room. Decent price. Decent neighborhood with some late-​night restaurants (go for the burrito joint some 2 miles away). I forgot to take photos, so someone please get on that.

Disgusting flea bag of a hotel. Staff is incredibly rude and disrespectful. Best Western should be ashamed to even be associated with this place. Avoid!

Never ever ever stay here. They will falsely accuse you of smoking in the rooms, bill your credit card $ 200, and go so far as to CALL THE POLICE and your employer and accuse you of things you did not do.
I think every employee of this establishment should take a drug test and be randomly tested. Horrible business practices and horrific behavior by management.

Stayed for 1 night. Rooms are clean and relatively up to date. The hotel is currently renovating so some areas are under construction. I stayed in a king non smoking room. Beds are not the greatest but I had no problems sleeping. Rooms are equipped with a 32″ flat screen tv, cable, mini fridge and microwave. Would have been nice to have HD channels to watch football but no luck. Continental breakfast until 9am. Quality and price is the upper end of the low budget hotels.

Stayed in this hotel while in Charlotte for a job interview. It was nice and quiet. The room was large enough and the sink was actually inside the bathroom (this is a «Thing» that is important to me) They have free breakfast (I used the waffle station and also brought my own travel coffee mug to fill up.) and are also close enough to the expressway. The lobby is undergoing a rennovation so it looked a little funky, but I’ll allow it.

Stayed in this hotel for a conference this June. One of the nice things about this hotel is it’s location. The Blue Line LYNX train station is very accessible and it will take you to Uptown or all the way to I-​485. The hotel is very basic but maintains very good cleanliness and friendly service. If you are looking for an inexpensive hotel with free airport shuttle, free breakfast, and close to Uptown and Southend, consider this hotel.

Best Western has upped their game since I last stayed in one. Felt more like a La Quinta to me — in a good way. Nice room, nice toiletries, good shower, cute coffee maker, microwave and minifridge in the room. The breakfast was really good — with sausage and eggs, Belgian waffles, oatmeal, yogurt, fruit. Friendly desk staff, just no problems whatsoever.
The area didn’t seem bad to me, but what do I know. I’m not a Charlotte police officer.

The hotel was fine. Big room, nice staff, and decent breakfast but this hotel is in a BAD area. Our friend who is a Charlotte police officer wouldn’t let his wife come down to the hotel.

Very nice hotel room, especially for the price. I went in a little concerned because of a review I read about someone finding two cockroaches in their room. I thoroughly went over the room as soon as I got there, and it was clean. My husband even checked the air filter and it was totally clean. The beds were comfy and clean. The employees were very nice, and best thing was when we checked out it was significantly cheaper than we originally thought!

I chose this hotel sight unseen because it was incredibly inexpensive for the Charlotte area therefore my expectations were really low. I walked into the lobby and was caught off guard, first by the wonderful appearance then by the amazing friendliness and professionalism of the staff. I was in town to have some work done to my Jeep so I was without my family and wasn’t scared off by the low rate, however I will gladly stay here with my family and I bet they would think I paid double what I did if I had them guess.
Then I was really surprised when I got the room for even less because I was military and then surprised again by how willingly they let me check in early — I was really just hoping to ground my gear somewhere while I waited until 3 PM like so often I’ve had to in the past at other establishments.
As was mentioned by another Unilocaler the house keeping crew was very friendly and did a great job with the rooms, they were even smiling and seemed to enjoy working with each other and it looked to me like they were having fun doing their work, all in all a great bunch.
I have to give big kudos to Best Western and especially to Casandra, who was on the desk for running a top notch establishment and knowing that customer service is still important. Casandra was also very helpful in explaining the rail (CATS) system to me and giving me some wonderful pointers on where to go around town.
The rail access was great and I had one of the most enjoyable stays I’ve ever had in Charlotte. I will definitely make this my home away from home any time I’m in the Queen City.

Not bad but not too great! they had continental breakfast that included belgium waffles! that was a plus, we didn’t stay in much but I do recall staying there about a week and them not changing our towels or linen and our non smoking room smelled like cigarettes. it was well located and close to the airport and shopping as well as highway and waffle house. 24hr food is always a plus, i want to give it 2 & a ½ stars but i can’t so i will be fair and give it 3.

Breakfast in the morning M-​F 530−930am, 6−11am i believe on S/​Su. They also have a free shuttle to/​from airport with a drop off zone of D at the airport. There is a computer in the lobby in which you can use to print your boarding passes for your flight. Staff was very nice Sunny GM was helpful in expediting our checkin issue. Rooms were super clean. Third floor used to be the smoking floor so if you are sensitive to smoky smell request 1^st or 2^nd floor.

Bad area, noisy guests (migrant workers wedging doors open to smoke and avoid entering thru lobby), free bkfst from 630 – 930. I slept in and missed it.

This was a decent Best Western– not the best I have stayed at but certainly not the worst. As already said, it is near the light rail (5 minute or less walk) and $ 1.75 one way 14 minute ride to the Time Warner Arena/​Epi Center. The rooms were clean, Housekeeping staff very friendly, front desk staff ok friendly and breakfast staff could use some work on friendliness. It does come with free breakfast (make your own waffle, toast, grits, ceral, sausage, hard boiled eggs, three kinds of juice, coffee and tea kind of free breakfast) and it has a fitness center. No pool though which I thought it did have (from the BW website) but I could have seen wrong.
Overall worth it and the price was decent for what you got.

Got a great deal on this hotel for New Years Eve and it was near a bar we planned on hitting, so I figured why not.
It’s a nice area, right near the light rail station and a perfectly nice hotel. It’s nothing special, but the rooms were nice and clean, the bed was comfortable and the desk staff super friendly. I’ll definitely be staying here again.