Bank of America

Absolutely horrible service. Platinum member will be going to a different bank immediately.

I always get special attention because I am a premium plus or something. I get to avoid lines when I come in if I tell the greater how great I am.
The people here are very friendly, even if they keep forgetting when they last saw me. I don’t want to call anyone out, and it really isn’t a big deal.
I haven’t been in a while but they have the automated teller where you can Skype or whatever — I like that. I am holding out for a free to use coinstar like device since I deposit checks online or at an ATM, but the coins are what choke me up.

This bank has plenty of parking but is difficult to get to because of the divided road.
I like this BoA because it has more parking than most any other. Especially with spots right near the front door.
The people working here are by far the friendliest I have ever encountered. They make polite comments and sometimes a good joke. The kind of people you wouldn’t mind running into at a bar and saying «hi.»
They have one of those electronic live tellers — it is a real person but they are far away and they talk to you through the computer screen. I call them SATMs because I feel like I am using a Skype ATM.
Be careful about bringing in Canadian coins — I had a few in my random change and they spotted all of them and wouldn’t take them, even the pennies. That is fair but I was trying to get rid of all my change. They do take Canadian bills.
On the negative side there are usually two or three people working in the bank but only one of them is working the teller window. You could have three or four people ahead of you in line and you see people in the bank not working this line. If you are a supreme or première member they do special things for you like let you cut the line or take care of your deposits for you.
They have two drive-​through windows and there is usually one dedicated person working the windows and if not busy inside the desk teller pinch hits at the drive through.

Good location, friendly tellers, drive up ATM available too… as far as banking goes, BOA has been my bank for years. I still remember opening my savings account with my Dad when I was 9 or 10… it was under his name (of course), but still it was transfered and I saved all the coins and spare change I could to put in that thing…
Parking lot is a little funky, but nothing a little defensive driving can’t handle.

I like this location because it’s located only 1.5 miles away from my house. This is full service bank where not only they do take care of the basic bank needs but they also have locker service and mortgage service. They also have security guard all the time just in case there are any issue.
I been here few times where I had to interact with tellers, loan offices and branch manager. So far I have had pretty good experience as far as service goes. Their new setup for locker is awesome, you don’t have to wait for someone to access your locker. You just scan your fingerprint and you are good to go.