Arboretum Obstetrics & Gynecology

I love Dr. Freeman, she has been my doctor for the last 10 years. Of all my doctors she was the only one I didn’t have to hear the «lose weight» lecture from and she was always concerned about my overall health. Another reviewer said that she rushes through appointments but very few non-​specialists don’t do that these days. Doctors have to pack in so many patients. I never felt like she didn’t have time to answer my questions. Now I’m pregnant with my first after a very long road and she has been so supportive and encouraging. All of the nurses are professional and knowledgeable as well. I wouldn’t think of leaving!

I love Dr. Freeman (Mala Kwame-​Freeman) She is very professional while conveying a sense of caring. Always listens and is a Georgetown graduate.

I’ve been going to Arboretum OBGYN for about 8 years. They are very professional and caring.

Run!!! This practice should be shut down! Especially Dr. Mala Freeman-​Kwaku. They don’t care about you, they rush through your appointment. I felt like I had to talk super fast to get my questions in before she was out the door and on to the next patient. None of my concerns were addressed, just blown off like «well, you’re pregnant.» They always want a large sum of money every visit. I feel like I was scammed. When it was time to deliver I never felt so… shitty?! What a BARBARIC experience! She was rushing me then too. I did not feel cared for at all! All I have are bad memories from that and it should have been a special occasion. The word that keeps coming to mind is barbaric… if that tells you anything, RUN!

I’ve been going to this practice for years and would never think about changing. Everyone there is very consistent, very knowledgeable, and they spend a good amount of time with you I never feel rushed.

I was new to Charlotte so I googled to find «good obgyns» (everyone I met was also new… I tried asking for recos)
GIST: Interested in your money, do your research on any «conditions» these doctors find as they will push for surgery but, in my case, not necessary AT ALL… Surgery can cause long term side effects and sometimes it does not fix the problem anyways.
The Appointments:
45 minutes after appointment time:
I saw Dr. Cannon, the first experience was fine just a normal yearly exam. My results were odd so I came back for a test.
30 minutes after appointment time: Went through test
Almost immediately following this test I was told to do surgery based on «your results mirror your pap.»
Ummm NO. I researched everything about my condition as soon as I found out what test I was doing, and it said these will be your results
1.
2.
3. (there were three options)
Your results mirror your pap was NOT one of them.
I called back, asking for my real results in the language I had found (they were government sites message me for further details).
Nobody answered, so I kept calling:
I called for my results to get mailed/​emailed/​faxed to me asap. NOBODY contacted me for almost a week. Finally, about a week after that, I filed a Better Business Bureau complaint and less than two days later I received a call. They were rude, but that’s to be expected when you have less than stellar business practices that are reported.
I have my records now.
I was told to do surgery. Based on my medical records:
I do not need surgery
I need to go for a repeat test in 6 months as my condition about 60% of the time clears on its own. Otherwise my condition can stay the same or in about 5 years can cause problems.
5 years, but they wanted to do a procedure that is:
1. not always effective
2. is expensive
3. is very invasive.
I think not.
GO ELSEWHERE! RUN!
Interested in your money if you have any sort of abnormality.
Do your research; I should have looked further when I made my first appointment.
Not making this mistake again-​going to Novant (I chose three doctors that I will choose from for my next appointment). All of the doctors I chose (three) have excellent reviews and work in a place where the wait should not be too far past appointment time.