Amelie’s French Bakery and Café

This is my favorite amelies location. Its large, so you can fit your whole party, and there is never really a long line. All of their baked goods are good, their soups are amazing, and their french sodas are to die for. I would personally recommend the basil lime macroon, which is only seasonal. The staff is nice and when they mess up an order they leave it with you (if you want it of course) which is good when your paying quite a high price for it. Definitely coming back again.

Amelie’s is always the first place I take anyone who is visiting, and once they go they always want to go back. This is a Charlotte signature place, you have to hit it!!! Amazing wonderful eclectic over the top awesome décor, and there is not one bad thing on the entire menu, I mean it. Eclairs, macaroons, oh the napoleons. But let me say, my favorite might be the soups!!! And quiche! So incredible. All the sandwiches, and don’t forget the French sodas. Lavender blackberry today for me :)

The pastries that I’ve gotten have been ok. The atmosphere is neat, but I really don’t see what the hype is about. Maybe I just haven’t ordered the right items but the desserts haven’t been «out of this world wonderful» like everyone claims they are.

So happy to have a decent bakery in south Charlotte. The pastries and treats are delicious albeit a bit pricey.
The sandwiches are equally delicious but beware of any with horseradish. They tend to go overboard with the horseradish.
The downsides: The lines at times are crazy long. It would seem like they could have different lines for ordering food and pastries.

can’t go wrong with the desserts at Amelie’s but NoDa’s location is better (tastier) to be honest.

I have been to this location several times and am sad to say that I have left unhappy each time. Why do I keep going back you ask? Perhaps I’m a glutton for punishment, or the allure of it being 10 minutes from my house is tempting compared to the 40 minute trip to Noda. Either way I have decided not to return. My first encounter was the grand opening, it was decent enough to try again. The next time it was my birthday and I placed an order for a cake two weeks in advance… when I go in to pick it up they don’t have it. They were not apologetic in the least nor did they offer to fix their mistake. Simply unorganized and unprofessional. The next time I got coconut macaroons and a salted Caramel blabla coffee. Waited 15min for it yet it still tasted like straight ocean water. It’s not supposed to taste like burnt salty tap water. Went again tonight, the case was practically empty, staff was rude, the dining area was filthy. Staff performing closing duties and mopping at 7:40! Not even going to touch on the lack of quality of the pastries purchased. Coffee was trash once again. The store is staffed with angst filled teenagers who are too cool to be there. Have heard employees talking smack about management/​bakery staff every time I’ve been here. I am truly confused as to how poorly this location is being run. And frankly appalled. They need to do better. ⁰⁄₁₀ wouldn’t recommend. It’s a no from from me.

I love this location, I’ve been here a few times. Beats the heck out of paying for parking uptown. Ohhh and let’s not forget the crazy hunt in the NoDa area. Wine Wednesday!!! Girl talk and a girl talk – My gal pal has never been here.
The outdoor seating is awesome. Never too busy – seatings always available. This evening I noticed there was live music! I hope it’s every week. The wine selection is small but satisfying, I love the wine bar. I could sit here everyday! I love the ambiance here. Too bad it’s not dog friendly – with all this beautiful weather my pup and I would enjoy the outdoor seating.
A few of my personal favorites– let’s start with the Sparkling Lavender Lemonade! Love Love Love! So refreshing!!! My second item of choice – The breakfast croissant topped with spinach, egg, cheese and spinach (ohhh my goodness).

This place is so cute and delicious! Everything in the display looks scrumptious, and I don’t even like macaroons or eclairs. The desserts are pricey (~$ 5 each) but it’s worth it for the presentation, craftsmanship, and taste. Also the seating has a nice vibe and ambiance to it. The decorations and homey feel work nicely with the menu.
Great place to catch up on reading, meet up with a friend, or grab a dessert after a tough day. Treat yourself!

I cannot say enough wonderful words for how much I love Amelia’s. The staff is so very sweet as is the treats. I highly recommended taking people there for any meal or snack. We ordered my son’s birthday cake for his 14^th and everyone raved over the decadence. We even froze the leftover and ate on it for a couple of weeks.

Love the atmosphere and all the pastries!
The location is convienent; the décor is eclectic.

It’s Amelie’s its FRENCH it’s a Bakery so why not 5 stars you ask? Well maybe if I hadn’t experienced the Noda location this would’ve been an easy 5star review however knowing that the customer service, the taste of the pastries, the crowd, the hours are all better in Noda I have to take the star-​rage down on this one.
The pros: Conveniently located for me and my family
Quick French Fix (pastry)
Very easy on the eyes
The cons: The cost
Hours
Taste
Variety at all hours
I could go on and on but I won’t, I like Amelie’s and will return to this one when convenient but if I had to choose and time isn’t an option I will head to Noda especially since I can go any time of day or night and get a sweet fix as they are 24hr.
The people working here are nice (not as nice as Noda staff) but definitely friendly with good customer service.

I love Amelie’s … In NoDa.
Been here close to a dozen times. Each visit hoping will replicate the pleasant experience from the NoDa location. Wishful thinking. While the décor, location and product is ideal, the poor service level disappoints time and time again. The customer experience is on par with your average bojangles. Skip this one and make the drive uptown

This place is a darling of the south Charlotte scene. It does a great job churning out French– style pastries and bistro-​ey small plates of all varieties. But, if you’re going to double down on the Frenchness, you’ve got to do something else well: have decent bar service. And by «decent,» I have to explain it this way: bad service chases off one customer at a time. Bad sanitation practice closes the restaurant all at once.
I seriously don’t know how this place can’t serve sugar or cream at the bar, and how they have can say that they don’t have room for sugar service, when the bar is covered with scattered drink menus and uncollected service. I was told that the having to walk over to the central sweetener/​dairy table provides a more «communal» feel, and that they could «get [me] a belltop of sugar, I guess, if you really want it.» I did, but it as apparent that they weren’t anywhere near prepared to offer me such a service while my double-​shot was still on the warm side.
I sugared my drink and then walked back to my seat at the bar. Maybe this inconvenience made me a little more sensitive as I watched my date’s cold drink being made with dirty shakers out of the dish sink (full of a who-​knows-​how-​old dairy spill), after I’d watched the «baristas» wipe my espresso cup off with the wet counter rag sitting on the cup warmer above the coffee machine, and the dumbfounded look I got when I asked the hipster guy in the skullie to remake it with clean glassware. I’m prone to think that it speaks to an overall service laziness at this place, or at least at the coffee bar. That thought was especially amplified as I stared into two open cambros of sugar (turbinado and plain old Dixie crystals) sitting DIRECTLY IN FRONT OF ME.
Maybe it was an off day. The pastry side of the house always does it right (except the older, stale version of the éclair that we bought, and tossed out, once we got it home), and they’ve even told us the secret that they aren’t ever really out of anything, you just need to insist that they go get some more from «the back.» This has kept us coming back. We will be back again, for pastries. But, if you want to play French, just get the basics right. Bistro tables don’t make the atmosphere– good service does. A little bit of a step up in standard, and this could be a great place to eat/​drink.

Light atmosphere.
REALLY GREAT for interaction and conversation, and reading.

Nice café with a nice variety of pastries, baked items, desserts. From croissants to tartes and crême brûlée, they have it all!
I was disappointed that at 8 pm, they were out of almost everything. They are open late night, and should be able to gage numbers better. It’s not as cozy as the other location, but it’s spacious with lots of tables.

Always good food and selection of different items. Super well known for pastries and such but also God place for breakfast, lunch and dinner. I am always happy with my choices and I like that they change it up often enough for those selections. Just go check it out.

Shop local! This is an awesome spot to grab a cup of coffee, a sweet treat, some lunch or breakfast. Great, unique atmosphere and funky seating. I love meeting clients here — since I have a creative business, I like to take them to a creative and local place. This is tucked away at the end of a commercial shopping center, so a little hidden gem!

It’s working now.
I came in on a busy Saturday night, line to the door! It moved decently quickly and efficiently, and I enjoyed the art work and atmosphere while I waited. The wait was well worth it, as the food was delicious.
They recommended the ham and gruyère sandwich with spinach asparagus leek soup, and it was delish! Last time I came in the girl with the backwards hat was rude. She stood there with absolutely no greeting and dreaded helping me. Rolled her eyes at me and my husband! Glad to see the staff has improved with time! A high school boy behind the counter jumped up with a smile and greeted us immediately. So good to see that the staff has gotten better. It’s working now. He asked us how we were and was absolutely happy to help us. These kids were working their butts of on a busy Saturday night! He was especially cute and sweet. The crème brûlée was divine. My Café Marcotter was as good as ever.
The atmosphere was relaxing, and the food was scrumptious. Going to visit often, and so happy to see that the staff is improving. Glad to see the location is thriving with time and I can’t wait to visit again.

Got a couple eclairs and macaroons. 2 of the eclairs had very runny filling, and the other was a bit stale feeling but better overall. Two of the macaroons were good but the other two were a bit hard and chewy as if they were also stale. The original location has always been good but I feel like with the expansion theres been a drop in quality. Doesn’t seem to be affecting business though because they were busy as ever. Hopefully next time will be better.

Not the same feel as the NODA one but a great fix for my beloved chai tea lattes. The inside décor seems so forced its almost cheesy. I know you can’t do much in a mini mall space, but I feel like the character is lost. Isn’t that half the reason we go to Amelie’s? The baked goods are OK but honestly? My macaroon was lifeless, bland and way too cold. Hubs hazelnut tarte was also lacking in satisfaction. And then the girl at the register tells me a lot of their stuff comes in outsourced, frozen and packaged! NOOOOO!!! Sad days.
And do note, this one is only open til 9! Suburbs Amelie’s I’m glad you’re here and all but it’s just not the same!

Had a GREAT customer service experience at Amelie’s today. We weren’t happy with a cake purchase we made there and they gladly refunded us. A five star rating for their customer service (the three star reflects not liking the cake).

Simply can’t get enough of this for lunch:
Seeded roast beef sandwich (I get it without seeds) and Spinach Leek soup.
nothing better, and a super value, too! didn’t really want to let the word out because it’s hard to get a seat st lunchtime now that it’s colder outside. But stop by — and don’t forget to check out their awesome desserts!

I was super excited to visit this café because I heard from a couple of people great this place is. Not only do they have delicious food and drinks, but the décor is on point. From every single chair being different to adorable paintings on the wall, the ambience here is really great.
I went with a breakfast sandwich and a peach tart. Both incredibly delicious. The sandwich was simple, yet decedent. I got mine with asiago cheese, bacon and eggs. Soooo good. Because I’m a fatty and needed something sweet too, I went with the peach tart. It was perfect and I don’t have a negative thing to say about it — or this establishment.
Definitely a must try if you’re in the area!

Went for late night coffee and dessert after a movie was packed and service was working their tails off. I think I could have ordered everything was delicious

Was really excited to try the new location in South Charlotte. Loved the décor and the menu looked promising. Could not stay to dine in, so I bought a small vanilla cake with a strawberry on top, to take home. And while it looked absolutely mouthwatering, I have to say that I was really disappointed in it. I cut it in half to share with my grandson, and the cake fell apart. Not in a good way. The cake completely separated from the frosting that was on top and in the middle. And neither had any taste to it. It was like eating cardboard. We did not even finish the half, after 2 bites each, we threw it out, plus the other half in the box. While I was not expecting it to taste like a pastry shop in Paris, I did expect alot more from a $ 7 cake.

This place is so cute! Restaurant is larger than the other one. Staff helped with all my questions. Everything was so pretty it was hard to decide. I got the chicken salad croissant and it was good. Chicken salad is mayo based and had large chunks of meat. Croissant was flaky and fluffy at the same time.

I work in the area and thought I would visit more often than I do. The hype was great. And I’ve never visited the other location so I was dying to try this. I’m not big on their macaroons. A bit too fluffy for me. It’s more cake like than I like my macaroons. The cakes are pretty good. The eclairs are delicious though. Same with the salted caramel brownies. And they have meringues that they do in different flavors sometimes. Those are a deal and super yummy.
The restaurant itself is so relaxing and inviting that I could find it hard to leave when I’m relaxing with some friends or my sisters and family there. There is always a line. But it does move along pretty quick. Their coffee can use some work. Mine was pretty weak and I asked for the strongest blend they had.

I wasn’t really that impressed with Amelies. I hear a lot about it so when they opened one near my job I thought I’d give it a try since I’ve been on this Macaron search lately. Walking in for the 1^st time I saw a line. So naturally I stand in the line. The girls behind the case were just looking at me, didn’t say a word. I see more people come in and they asked them what they’d like and the customers walked up to the case. Did they really just watch me stand in this slow line for 10 minutes and not ask to help me? What was wrong with me that they didn’t lend me their assistance? Was there a booger in my nose??? When the customers got in line behind me I asked them about the correct ordering protocol and they directed me to the case. Thanks to those ladies for their help. The Macarons weren’t that great. Were kind of mushy. It was weird. They were also overly sweet. I took a bite out of each and threw them in the trash. Almost $ 3 each wasted. I did like how the space was big and open. I would return if I needed a spot to plug in my laptop for a bit and hang out. Other than that, they wouldn’t be my 1^st choice.

While checking my Unilocal app, I was excited to find that there was a new Amelie’s location outside of NoDa, not far from where we were. After dinner, we stopped by for dessert (at 7 p.m.). We found the new Amelie’s at the end of the strip mall plaza and, upon entering, loved that they recreated the look of the NoDa location and had plenty of seating.
We walked up to the counter to view the pastry cases. They looked a little bare boned, not what we’re used to at the Amelie’s in NoDa. We inquired about the chocolate croissants. We were informed that they were out of them (as we could see in the empty case) and that the best time to get pastries is in the mornings. Huh. Frustrated, we just left, dessertless. The cases at the NoDa location ALWAYS seem full of EVERY dessert whenever we’ve stopped by, no matter what time of day it was. So now we have to base our dessert options on when we come? No thanks. I don’t just want leftovers. Fail.

There seems to be something missing.
I was really excited about Amelies coming to South Charlotte. I am in a long, drawn out love affair with their salted caramel brownies — like everyone else in charlotte.
The food is ok. I’m currently crunching on a turkey and brie sandwich… but it’s just ok. Even the caramel brownie isn’t out of this world like I have experienced at the other location. Just something off.
This location is more open and easier to navigate. There’s a place for a line to form, plenty of seating, and an outdoor patio where the Love Locks live. It’s all nice, but there’s nothing fancy or «hidden gem» about this place. This isnt the quiet study spot that i expected it to be, but maybe I’m comparing it too much to NoDa? The staff doesn’t help much either. I’ve been here 3 or 4 times and every time I feel like I’m not hip enough — and Lord knows, it could just be me. Haha. When I order at the counter, I feel like I’m interrupting something, or not doing it right. There’s not a whole lot of explanation — more «what do you want?». Nah mean?
So, I’ll continue eating my sandwich and floating on their wifi. I’m not in love with this location like I thought I would be. I think if I didn’t know what to expect, and had never heard of Amelie’s, it might bring in another star — but only for the unique decorating.
It’s fine, and I’ll come here again for coffee… *womp womp*

Do you like friendly, professional, efficient service? Then this place is not for you! Do you like clean bathrooms? This place is not for you. Do you like staff that dress in exercise clothes like they just rolled in sweaty from the YMCA to make your café au lait with a side of everlasting wait? Then yes, this is your place.
Maybe Amelie’s is going for that sort of novelty place where people go because the service is poor – like dick’s last resort to something like that. Or… French people have a reputation for being rude, so maybe they’re just extending the French theme to the staffing and customer service aspects of the restaurant.
Come on people. It was such a nice thing to see a place with at least a little bit of character and creativity open in south Charlotte – we have so little funk down here. Maybe that was why it was so much of a disappointment to have such a bad experience. You have vast potential – your décor and environment is really cool. You have decent and different food. Your outdoor seating is nice. Why have staff that doesn’t care about customers or customer service? Be kind to your customers. Get your processes in order so customers don’t wait 20 minutes for a specialty coffee. Be professional and look professional and take pride in what you do. Do that and people may actually want to come back.

So happy there is a new location for those in South Charlotte. I actually like this location so much more! Here’s why:
1. More spacious layout– it’s more open than the other Amelie’s in NoDa.
2. Not as crowded, easier to find a table!
3. Same lovely décor and food as the other Amelie’s.
4. Outdoor seating
As for the food, I’ve been to Amelie’s so many times to know what’s good now. The salted caramel brownies are a must try– they are a bit heavy though so splitting one is a perfect amount. I love the macaroons there! The fruit tarts are cute but I don’t think they are worth the price. Also, the crème brûlée isn’t that worth it either. I would try the other desserts that aren’t as sweet like croissants!
**free wifi!

I really like the concept of this chain, and had a great impression of the one at Davidson.
I decided to check this location out and ordered a cappuccino and a croissant.
Well, that wasn’t a cup of cappuccino, more of an instant coffee with a latte-​kind of foam. And I asked a barista if it was a cappuccino I ordered, she was positive. It was not cappuccino, it wasn’t a good coffee at all. Very bitter, disgusting taste.
A croissant — not fresh, not crusty and just had a taste of old butter. Disappointing experience.
I asked them to replace my coffee with their ice-​tea — which is hard to spoil. It was good.

Thee worst customer service… Okay not the worse but it was kind of up there. I had my lips tooted for a brownie. TOOTED! I just wanted a regular brownie and I don’t know what I was thinking cuz I know they don’t have them at the NODA location, so why would they have them here… but it’s all good. I know they have the caramel brownies which my husband loves and purchased 3 of them as usual.
Okay on to the disservice. We walk in and we’re the only ones at the counter. A young girl and guy are talking and don’t even bother to acknowledge us. I guess once we get closer to look like we’re about to order something they’re standing in front of us still talking. I guess the young girl is ready to take our order as she just looks at us. No «hi». No «how can I help you? No «what do you want?, so I just start ordering. Now normally I would just leave but I could not for the life of me think of a place to buy a single brownie… Just one.
So I ordered one of the triple chocolate layered joints and a macaroon. Figured I get something cuz my dude was not deterred by the service. Nothing was going to get in the way of him and a caramel brownie.
Get to the register and the dude says nothing. Just rings up our order. I mean do these people get tips? They can’t be. They’re horrible. It’s like they dropped off the leftovers from the NODA spot which I’ve never had any semblance of an issue at that location. Anywho my dude comments on the horrible service once we left. I guess he may go back because he can’t part with his precious caramel brownie. I think I can convince him not to. I’m not giving my money to a place where a person can’t say one simple word «hi» to me. We figure we’ll just venture over to the other spot. It’s closer to our jobs anyway.
FYI: I gots my brownie at the Fresh Market right down the street. Bonus: I got a lemon bar too. How were they? SLAMMIN!!!

Ever have a bite of food so stupidly delicious that you can’t find words to describe the bite? That’s how I feel trying to describe my lunch at Amelie’s on Monday. I ordered the turkey and Brie sandwich on a baguette with a seasonal compote and cucumber salad. I also took some desserts to go, including a salted caramel brownie, pistachio petit four, and some mini chocolate raspberry bites.
Everything was amazing, from service to food. I can’t wait to go back.