I was lied to about the contract I was entering into, have had unauthorized drafts on my account, and didnt receive the training I paid for. On 11/14, I entered into a contract with ABS to be effective 11⁄22. The contract was for three month, with training 2x a month for 30 minutes each. My complaint has two parts. First, I was lied to about a portion of the contract, and the way the system is set up, I could not see what I was signing before I signed. I was told that I was signing authorizing the draft from my account, when in fact I was signing to leave the contract open ended. I was never provided information to cancel or told that there was ANY action required on my part. On 2/11, I called the Ballantyne location and spoke with Warner, who confirmed that there would be no draft for 2⁄22., when in fact, there was. Second, I am still owed two months,(two hours, $ 160 worth) of personal training sessions. Save yourself the headache, and find another trainer.
Adrienne C.
Classificação do local: 5 Charlotte, NC
Great trainers. They will keep you motivated, entertained, and progressing. The best way to keep a client coming back is to help them achieve their goals, and they do a terrific job helping you identify and reach personal targets.