1100 South

Please read and BEWARE:
They will take your money and NEVER contact you.
On May 31, I toured 1100 South with Jason and filled out an application that day. I paid the $ 99 deposit. Jason’s computer was not working, so he said he would call me that afternoon to confirm I had reserved the apartment. I did not hear back from Jason, so I emailed him. He asked for certain paperwork.
I sent the necessary paperwork the next day asking Jason confirm he received it. That was the last I ever heard from Jason or 1100 South. On June 7, they cashed my $ 99 check. As of June 14, I have NOT HEARD BACK FROM 1100 SOUTH.
They did not answer emails, voicemails, or pick up the phone. I called an embarrassing amount of times trying to get in touch with them. I had limited time to secure a new apartment before my prior lease ended.
Since this event, I have signed a lease at another much nicer and more professional apartment. Please heed my warning and live somewhere where they do not treat you so unprofessionally and rudely. I was warned by other friends about living here and have since heard such bad reviews about management and shoddy workmanship in the apartments. If all of this happened before I even lived there, I cannot imagine the horror of being a resident. Consider yourself warned!

I’ve really enjoyed living at 1100, great location on the light-​rail and high-​quality amenities. The roof deck is great and has a grill and view of Uptown. Definitely a safe and clean place. I was a little puzzled by some of the other reviews, I think people need to understand that it was a new building and that it’s an apartment complex, not a single-​family home.
Management has been responsive overall and is friendly. I’ve been in most other apartment complexes in South End visiting friends and have always been glad I chose this one.

Living here has been a pretty good experience. Construction was delayed in getting some of he amenities available when they promised but that’s expected with construction projects. Recently I had a bit of an issue… however I spoke with Management and office staff and After two days everything was solved. They handled the problem with exceptional customer service and were able to offer compensation for the problem. I am very pleased with the level of customer service I received and I am confident if there is another issue it will be handled efficiently as well. I highly recommend checking this place out! Great location, great apartments and great staff!

Okay, so I’ve been living at 1100 for a few more months now and wanted to give a fair update. My first review complained mainly about the frequent fire alarms late in the evening. Since construction concluded at the end of October through early December there have been two more occasions where the fire alarms went off in the evening again and none were the fault of 1100 South. One occasion was attributed to someone smoking inside the elevator bank and the other was some guy that decided he wanted to pull the alarm at midnight.
I really do enjoy living here a lot more now than I did when we first got here. After the initial hurdles it’s been a decent spot to live. I few items around the apartment have broken despite them being brand new which is disappointing. The walls are also a little thin as I can occasionally hear my upstairs neighbor having sex. All in all its not great and it’s not a terrible place to live.

One of the stars is for the amenities.
It’s a real shame such a great location has been ruined by head management’s total disregard for their tenants. They promise you things to get you to sign the lease, then once you do, they pretend they didn’t say it. I wish they would be honest and simply charge what they want up front, rather than live in a place where I’m always being sleazed out of more money. Feels like living in an extortion prison.
If you like FIRE ALARMS destroying your eardrums 13 times in only a few weeks, and robbing you of sleep, then this is the place for you! Management pretends to care but doesn’t do anything about it. Each time it happens, they say that’s the last time and it won’t happen any more… It’s gone off 8 MORE times since they promised me it wouldn’t go off again.
A lot of things around the building don’t work, and their reply is they don’t plan to fix them.
One thing I really do like compared to other places I’ve lived, and why they get an additional star, is they don’t have the residents filling the hallways with trash. (this is something some complexes do to squeeze more money out of their residents, passing it off as a «valet trash feature». Yeah, it’s a feature if you like being forced to pay extra money for your home to look and smell like a trash dump.)
If they start treating their community kindly and honor their promises made at lease signing, I will come back and update this review.
— Christina