1-800-GOT-JUNK? Charlotte

Called, showed and did what they said they would do at price less than I expected. Very pleased.

brutal commitment to time promises. Not worth wasting your whole day waiting for them. Don’t use.
Made appointment ¹¹⁄₂₉ for January. you would think that they could schedule that effectively. Not!
between 12 – 2 promise. Now 3:10. Not only still waiting but haven’t heard from driver as promised.
Find a different provider!
After posting — driver showed up. Made good on the deal. changing my review.

This was awful.
We called them to schedule a removal, and on they were very accommodating and courteous over the phone. Getting them to schedule a day to come out was incredibly easy — this is where the good news ends.
They came by when we were not at the property to assess the situation and fill up a first truck for disposal. We got a call later that day saying it would cost us 4 full trucks to remove everything from the house. Suspicious about this bid, we went by the home that evening to see what had been removed. It was hard to tell that anyone had been in the home. They removed a desk and a sofa — no where near what were would expect from a «full truck» removal.
We called back that night demanding an explanation. We told them that not only was there no way that a full truck had been removed, but that we no longer believed their assessment of 4 loads. We agreed to pay for two full trucks, and demanded pictures proving that the truck was full upon their departure each time — we also told the owner that we would not pay for the truck that had already come by. He agreed to this, so we agreed to give him the business for two more trucks.
We felt good about it when we received photos of the two full loads being removed. And then we received a phone call that they driver ran over our front gate — pulling it out of the ground. Rather than deal with the back and forth, we asked them to please pick up one more truck to «pay» for the gate they damaged and said we’d call it even.
That night, when we went to check on the house again, it was the most unprofessional mess we had ever seen, and much more was damaged than the gate. There were holes in the drywall, the attic door was completely pulled off the ceiling and missing, there was glass all over the floor and TV’s turned face down in the hallway. It looked like they picked through the items we asked them to throw out and decided which pieces they felt like taking, while just haphazardly throwing the others around the house.
We left a poor review on their site and never so much as received a phone call. I would NEVER recommend that anyone use this company. I know that they subcontract, but they are clearly not holding their employees up to a very high standard of respecting peoples homes.
Needless to say — we will be finishing this job ourselves.