Sephora

The staff here at this location are so nice & friendly unlike the staff at Huntington mall which are very rude and won’t greet you at all will be coming to this location more often :)

Yay for Sephora! The only reason I didn’t give five stars is because several of the products I was looking for in particular were sold out with no idea of when they would be restocked. Other than that, I am a huge Sephora fan not only because they carry a wide range of high end brands, but their «store brand» products are awesome as well (although not much less expensive.) Customer service is always hit or miss at Sephora stores no matter where they are. Some folks are helpful and personable while others are a bit snobby. I have yet to have a terrible experience at this location, and they keep the displays looking orderly if not well-​stocked.

The staff here is absolutely amazing. Came in today during my lunch and Steven (Stephen?) who assisted me was so friendly, helpful and interested in helping me find products that worked for me, even when I didn’t purchase, sent samples with me to try before I buy. I will most definitely return and purchase from him, as he was the epitome of what customer service means.
It was clear that he loved his job, was super knowledgeable about tons of Sephoras product lines and eager to help. I even emailed sephora corporate after my visit to pass on the compliment. Many times I’m sure, stores get complaints more so than compliments (squeaky wheel gets the grease, right?!) so I really wanted them to know what a positive impact that short interaction had on me.
Great job Sephora Charleston. Keep it up!