National Car Rental

I just don’t know what is happening to National RAC. At the counter talking to the agent. 7:45am. Car rented through the app two days ago. All I need are the keys. «Sorry sir we can’t give you the keys for 15 minutes». What?! What kind of service is that. Plus when I arrived at 10:30 last night all the RAC places were closed. Go figure ;(. Why wouldn’t you be open when the airport is open.

I experience with National at this airport was very positive. The car that they provided was as expected and operated without any problems. The employee on staff at the counter was very professional and polite.

This National outpost is a smaller one without an Emerald Aisle. Therefore, you must stop at the counter to get the contract and your car keys.
I strongly suggest that you do not dilly-​dally when you get off the plane. Go directly to the counter, which is near the luggage carousel. Do not let someone else walk ahead of you. At 10:00 at night, I was the second person off my plane to get to the counter and it took about 5 minutes for that guy to get served. By the time I was served, there were five people waiting behind me and I’ll bet they would not be giving this place five stars. The kid was polite and efficient, but one at a time is slow.
Car choices were limited. I didn’t really care, so I took whatever he offered me. Which turned out to be a Jetta wagon one week and a severely underpowered Dodge Avenger the next week.
Returning is easy. Note your mileage and gas tank status when you park the car in the garage and then bring the keys to the counter to get checked in.
They did a good job and it was very efficient.
Tip: Take several pictures of your rental car when you return it. I’ve never had a problem with National, but with the pictures I am covered in case some random damage appears later.