Creamers Tire Auto & Towing

Do t use this place for car repair. A bunch of young kids messing with your car, telling you that you have problems when in fact there isn’t a problem.

Brought in my wife’s car for state inspection wearing a shirt and tie (which was a mistake). They took me for a schmo and tried to charge me $ 350 for headlights out and new brakes on all four corners. I had just installed new (and expensive ultrastar) headlights and new front brake pads myself, and went out to the garage. The hood was closed but they insisted the headlights were working because they had already changed the bulbs (the ultra stars were still installed) and they said the front needed new rotors because the old ones were «too thin to meet state requirements» and the rear brakes needed «new drums and shoes.» I told them I had put new rotors on the front a year ago and informed them there is no minimum thickness required in the state inspection manual, and I told them my wife’s car has rear disc brakes and doesn’t have drums or shoes. Even then, they refused to give me my keys and failed the inspection without a refund. I have heard stories about mechanics trying to take someone for a ride but this is the first time a shop lied and cheated to try and get me to pay for unnecessary repairs. If I hadn’t known better I would have been taken for a very expensive ride. I took the car to another shop and asked them to specifically inspect the brakes and they said there was absolutely nothing wrong with the car and passed the inspection.

I usually go here for oil changes for our vehicles, and that is usually quick and easy to do, as well as state inspections (though they do not do vehicles with modified suspension, the closest would be Brown’s).
I have also taken our vehicle there to R&R a rear CV joint. However the vehicle is a 2001 and was seriously rusted underneath. They kept it for about a week trying to get it to come loose yet could not get it to come off (it was a bolt that was probably a foot long and stuck in there). We had to go to the stealership to get it R&R’d in Leesburg, VA. Creamers did NOT have another vehicle I could use in the meantime (I had another one I could use at home though).
Other than that they are friendly when you come up to the counter.