When you call to make an appointment(because apparently they are stuck in the 1970s and don’t believe in using the Internet) you will be on hold for a minimum of 30 minutes. Be prepared for this. Do not call during the lunch hour, no one will take your call. Instead, try lying to your coworkers/boss about a family emergency so that you can be on the phone dealing with this lady parts situation for the completely necessary hour it takes to schedule a 10 minute appointment. If there were any other options in the area, I would never go back. Oh, and everyone is rude. Helpful, no? Can I take away the one star I gave?