Frost, Sacco, Vandersea, Ruvo and Serlo, PA

I was referred here by my dentist. My case was a difficult one. I had four impacted teeth and was of course sedated and asleep the whole time. Thank goodness because I get major anxiety from hearing any dental work being done. Dr. Serlo did a great job! I remember counting backwards and then waking up just as fast. I was given a bunch of gauze and a velcro gel ice pack that wrapped around either side of my head so it was hands free.
Even though Dr. Serlo was attending a funeral that weekend, he still called to check up on me and left his personal cell number in case I had any concerns. While my recovery wasn’t super quick, and I did end up with an infection which I had to take antibiotics for, I am just thankful I didn’t lose any feeling in any part of my mouth considering how close one tooth was to a major nerve. I will admit that I’m a bit of a hypochondriac and came to the office in a panic thinking that my chin was still numb after the anesthesia wore off. But Dr. Serlo checked me out and assured me that I still had full feeling. (He did the pin prick test.) I only had to take Ibuprofen 3’s during recovery and was able to manage my pain just as well without the additional prescription painkillers. I never even bothered to get it filled. I was going on vacation shortly after and Dr. Serlo made sure that if I ran into any problems, he would be able to get me in touch with a doctor in the area and let them know of my situation.
I had zero issues with billing which is always a plus!
NOTE: While my consultations and follow up appointments were done in the Chapel Hill office, my actual surgery was in the Durham office. Both were nice. I took off one star because I wasn’t given a syringe to flush the area until I came in a few days after due to an infection. Not sure if that would’ve made a difference but I thought I would mention it just in case.