Pet Valu

Best pet store I’ve been to in the area. The staff is great and they helped me get started with my new puppy. I also bought food here and my puppy was having some issues it so they swapped it out for another brand of food, no questions asked. They have a great variety of food, treats, and toys. I would definitely recommend this store!

I normally really love this place, they have the cutest stuff and the friendliest employees and I’ve even gotten my dog groomed there his past two times. But just now I looked at his paws and was horrified to see that one nail was partially chopped off and bleeding!!! Before I picked him up I asked if she’d (the groomer Jessica) had cut his nails and she said yes. The little thumb nail on his left paw is mostly gone and looks like what’s left is cracked in half. There’s a good amount of dried blood around it. I can’t believe I didn’t notice until just now when my dog was licking his paw. Don’t think I’ll be going back there again :/

I have a very picky eater for a dog which requires me to visit the various pet stores to research alternatives. I have found the management and staff at Pet Valu to be extremely courtious, friendly, knowledgeable as well as professional. You are greeted and treated as if you are their only customer! (Unlike the new pet smart across the street in south riding who don’t even make eye contact with you, nevermind ask if you need help!)… keep up the great work, you’ve got my business forever!

The grooming here is fantastic. I brought my 65lb crazy puppy to get his nails clipped and they acted as if it was a normal day at the office. It took more minutes than dollars to get him all cut and it wasn’t from a lack of trying.
I couldn’t be happier with the time they took just to teach him a little more to make him feel comfortable. Something they obviously did not have to do!
The only negative I have is they seem like they don’t have enough space to work, however I’m not the professional, they are!
Go here with confidence. The pricing is good and the staff is incredibly friendly!

Super cute store in SR that has a wide variety of products and brands to choose from.

The place is nice looking, clean, and the prices are comparable to your average big chain stores. They invite several animal rescues to do adoption events at their store too. It’s a little tiny, and surprising that the grooming section is out in the open as opposed to closed off like other pet stores.

Seriously. is it so hard to smile? The staff act like they’re having teeth pulled. I’ve been greeted once in the like twenty times I’ve been in there. They don’t exactly have knowledgeable staff in there, I’ve yet to have any of my questions answered. If you can’t answer basic questions, don’t ask me if I need help. I’ve used their groomer a few times, but when you call the store they know NOTHING about it. A week after I had one of our dogs nails trimmed, I called to make an appointment for another dog and was promptly told that they don’t offer those services. Well. pretty sure you do there, bud.
Their products are so-​so on certain things, but I’ve found their food is priced higher than most places (though they offer a fairly large range of «natural» foods that most chains do not). I have been able to find certain things there that I can’t find at Wylie Waggs or PetSmart.
All in all, I’m a regular because it’s on my way to and from work, but if given the choice I’d rather go elsewhere because of the staff.

I’m giving this place 4 stars because of how nice the store is and the people that work there. They have a nice selection of pet products too. I haven’t used their services (yet) but from what I’ve seen from just shopping there my guess is this place is really good.

Pet Value has given Pet Smart a run for the money in the grooming department. No longer do I have to drop my pet off for 4 hours just for a regular grooming. The groomer does not over book and always has my precious cargo ready in less than an hour. I actually think my dog, Rommie, prefers Pet Value over Pet Smart, also. I prefer it mostly because the grooming prices are much better.
However, the cost of dog food is slightly more expensive than what I am used to but it’s justified by the cost of convenience. While the selection of dog food isn’t as extensive as what I was used to, they have what Rommie eats. Basically, they have everything pet owners needs and wants.
They have a frequent buyer rewards program, however I haven’t quite figured out how it works because I haven’t received any benefits… yet.
As for location, Pet Value is located next to Ford’s Fish Shack and has plenty of parking.

Very nice staff, manager is great and the Hawaiian guy is awesome… customer service there is top notch… they care about pets… definitely our place after a day at the park! The dog wash (selfwash) is very much convenience. And. The fee is donation for local charity!
Love their lay out always dogs treat all over for my little ones!

Great selection for both dog food and cat food. Prices may be slightly lower at Petsmart /​Petco, but you’ll make up the difference in gas money saved if you live in Stone Ridge /​South Riding. very convenient.

This is a brand new pet supplies store that opened in a store that used to be a fish restaurant. They are well-​stocked, including some hard-​to-​find specialty foods, and the employees seemed friendly. Prices are competitive too.
They also offer grooming and appear to be open late. Seems like a good addition to the neighborhood.