Anytime Watch Repair

I took my Concord watch in for a battery change, cleaning (gaskets and seal) and Anytime did a terrific job. The price for the work was reasonable, considering the type of watch. That was over a year ago and I have had no issues with my watch. I referred a friend who brought in a Swiss Army watch for the same service and she has had no issues with her watch. Excellent service and excellent customer service.

Swiss Army/​Victorinox told me to send my watch to Anytime Watch Repair after my watch started losing time and then completely stopped running. I shipped my watch to them and they sent it back having replaced the battery for the cost of $ 50, $ 30 for the battery and $ 20 for return shipping. Less than a week later my watch is experiencing the exact same problem. I called the company to request a refund, and they refused but said that they could fix the «new» problem for $ 225 – plus another round of shipping costs. How they diagnosed my «repaired» watch over the phone as having a $ 225 problem will remain a mystery, as I will never deal with the company again. I advise you stay away as well.

I have worked in a professional capacity with Ali for years, I have had many personal pieces serviced by Anytime Watch Repair.
They have repaired for me so far:
1 Rolex
1 Vivienne Westwood Swiss Ronda Watch
5 Fossil Watches
2 Ingersolls
2 Phosphor Watches (Rare battery to find!)
and 1 Invicta watch
It can take about a month to get your watch properly serviced, but I’d rather have it be done by professionals like Ali, then the guys I see ripping people off to pay their rent in my local area.
They are professional, courteous, and have not let me down, even when having to find an after-​market replacement part for my Fossil pieces.
I feel bad for any watch repair or jewelry repair company however as an insider to the industry, because I think a lot of people have a hard time:
–Following instructions
–Proving purchase from items bought a while ago
–Being patient and understanding how business works
–Understanding shipping, administration, and craftsmanship on repairs aren’t always going to be free depending on warranty’s from 3^rd parties and manufacturers

I’d give this company s bazillion stars.
They are that good and they a super nice.
They beat all the others I’ve used in North America, Europe, and Asia.
On top of the service, the repairs were perfect. The expensive watch was like new.
A. Sulcus

Needed a new battery for my Victorinox watch, and this was the only local place listed on as an approved repair center on Victorinox’s website. Walked right in, handed it to the lady behind the desk, waited, and had it back in less than 15 minutes. No scratches, no damage to the face or the backplate.
They were upfront about the cost — maybe high for a watch battery, but the quality of the work is high, I appreciate their honesty, and I don’t mind.
They did pressure test the watch as well — to 3 bar (30m, 100ft), even though the watch is rated to 100 m (10 bar). I’m not sure if they misread or just don’t usually test to higher pressure — from the other reviews I’ve read, it appears to be standard operating procedure at this place. I don’t care that much about it — I wouldn’t wear it underwater, and I didn’t notice the discrepancy until the next morning — but if you care, make sure you keep that in mind when you visit.
I’m satisfied with their service overall — fast, convenient, upfront about cost.

I would recommend taking your watch to a different location. I have a Victorinox watch and Anytime was identified as one of three official repair locations in my area. I called and was told the battery replacement and pressure testing would be $ 30, not too bad of a price. When I received my watch back, I noticed the pressure test report said it was only tested to 3 bars. My watch is able to go to 100m (330ft) underwater, or 10 bars. I asked why it was not pressure tested to the full extent of the watch and was given a song and dance about how the watch manufacture inflates these numbers and my watch is not meant to go down 100m, even though it says it on the watch. I said that is false since the manual says it can and that I had already taken the watch to 120ft underwater. The pressure test only tested the watch to 66 feet. They said they would not test the watch more since the watch is not meant for that. I called the main Victorinox repair number and was told their statement was false and the watch is meant to be able to go to the depth indicated on the watch and that it should have been pressure tested to this level. They said I could send the watch to them to ensure the repair and test was done correctly. I called Anytime back and stated this to them and they folded and said I could bring the watch back. A week later it was tested to 10 bars and sure enough the watch took the pressure, like the manufacturer stated it would.
I would suggest going to another repair shop if you do not want to have to double check the work done on your watch or have to prove the services you want and deserve are supposed to be done to your watch.

I would have given this place a 5 star, but only because of the price.
They have a price list for battery replacement. It was 55 dollars for my tag heur which is not the cheapest price around… but I said in the lobby and got it back in less than 15 minutes.
Really pay for the convenience here. I can’t comment on any of their other services (i did however overhear polishing jobs taking about a week and about 125 dollars) but if you need to get your battery replaced in a hurry this is the place.

BEWARE! Held my watch for 2 weeks. Never called. Given run around about how they didn’t make the parts necessary for it. It just needed a pin. They replaced a clasp that had been engraved. They said they would change the battery for me to compensate me the absolutely horrible service. Received my watch and the battery is dead. The lady I spoke with on the phone told me that she’s the customer service manager there and had been out sick for a month and that’s why the issue had occurred. She was also the same person that I’d spoken with 2 weeks prior to ensure they’d received my watch. She lied to me directly. I’ll be filing a complaint with the BBB as well as with Victorinox as they’re listed as an authorized repair center. DO NOT ALLOW THEM TO TOUCH ANYTHING THAT IS OF VALUE.