Palm Beach Tan

Bait and switch at it’s best. They have at least two very large signs clearly indicating the first month is free when in fact they have no intention of honoring that.
When signing my wife and I up for a $ 94.90/month Platinum package the total charged did not make sense. I inquired about my free month.
The employees stated that I got my free month because they took off a $ 20 startup fee that they normally charge. WHAT?
I try to explain to her the difference between the monthly fee and a startup fee and that I would gladly pay the start up fee if she would honor the clear pricing on the large sign not more than eight feet away from us claiming my first month free.
She was polite but looked like a deer in headlights either because she could not comprehend what I was saying or was clearly uncomfortable with the situation the owners had put her in. I’d guess the later. The only thing she could say is «Yeah, it isn’t really a free month of service.»
I stood in line with another new customer behind me who also agreed this was misleading.
I received the business card information for the assistant manager as well as the market manager. I will be contacting them and suspect that they would honor it for me however I want to ensure other potential clients are aware of their shady practices.
They have suckered many people in on this with people in too much of a hurry to notice I’m sure. I took pictures of the advertised signs both inside and outside of the salon and posted them on Unilocal.
I truly hope this review helps others avoid the pain and waste of time that I experienced.