Interstate Roadrunner

worst service I have ever seen. I shipped my car and this company promised me to deliver my car in a week but they delivered my car after 2 weeks. When the driver «Abdul Kadir» reached He asked for money. I said let me talk to broker because I had given my account details to him. Abdul snatched car keys and started arguing with me. He did not even wait for 2 minutes. He was behaving like a goon. I felt like he was going to kick me for money. Then I gave him money in a moment without talking to broker. I observed the quality change in speakers. I am sure something had happened during the trip.

My truck was shipped from Minnesota to Long beach by Interstate Roadrunner. The truck was in near flawless condition, as it was less than 1 year old. They did not treat it as their own. ~$ 5,500 in damages. There were scratches all over the truck. One fender was destroyed, dents and scratches down to the metal. Worst part is, their insurance company and adjuster are frauds (Scottsdale Insurance, Timothy Keefe). They don’t want to take any responsibility for the damage. Now I have to put the claim in through my insurance and have them fight the battle in subrogation.
I wish I could give this company 0 stars.

My name is mike and I have ship 2 of my cars with interstate roadrunner. I had a wonderful experience with these guys, I ship from Minneapolis to phoenix and service was excellent. I have used other company’s before and some took 2weeks to deliver but this guys took 3 days. I know these trucks can not come to the neighborhood, but he came wright to my house. All I’m saying is try driving this big truck through street neighborhood. My service was great and keep using this company again thanks.

DREADFUL. I accepted a bid from Montway Auto Transit on uShip to move my car from California to Minnesota and they contracted out to Interstate Roadrunner. They were late picking my car up. I had to drive to another location to drop off my car. It arrived on time but covered in muck and grime. When I washed the car off it became clear that someone had dropped a chain on the hood of the car, with lots of scratches and dents. Interstate Roadrunner denied responsibility as I had not noted the damage at time of drop off and have refused all responsibility. This is a terrible company that is not trustworthy. You get what you pay for, it turns out.

Many delays, no apology, not understanding or respectful of my time/​schedule whatsoever. The communication is horrible. Very unprofessional and rude. Luckily the car FINALLY arrived with no visible damage. There are much better companies out there, save yourself a huge headache and avoid Interstate Roadrunner.

terrible! DO NOT USE THEM! I have warned you!!!
They are lazy people who make excuses and do not want to drive up to your pick up or destination. They want you to come to them, which doesn’t make sense if you do not have anyone to drop or pick up you up. Plus, they expect you to eat the costs of getting there (whether it be by cab or bus).
I had my car picked up in Minneapolis (quoted to be picked up on tuesday, but seeing as the driver was too lazy to pick it up on tuesday — his excuse was that the truck was too large to fit in the two lane street outside of our apt, which I knew was BS considering the last time it was shipped there, they parked it right outside and it was not a problem at all). He was lucky that I was flying out on Wednesday evening otherwise I would not have been able to ship my car out at all.
Cut to 6 days later, he calls me and tells me that he has to park at a walmart because again his excuse is that this is the only area that he can park. I claim BS because again, when we shipped our car out from LA to Minneapolis, they picked it up closer to where he wanted us to pick up the car. I understand that immediately around my house is not conducive to semis, but c’mon now. I even offered a supermarket closer to my house that has an empty parking lot, but his words were «he did not want to reload everything.» talk about being super lazy! This is your job, suck it up and do it.
So this Walmart that he wants me to go to is 1.5 hours away by bus and 30 minutes away by car. AND he doesn’t want to comp me for any of it. Does that really make any sense at all? I was pissed! Needless to say, I WILL NEVER DO BUSINESS WITH THEM AGAIN. I have friends who warned me about them but because of the cost, I opted against it. However, I will be willing to pay more next time for the guarantee that lazy ass workers won’t be delivering my car and giving me more hassle than needed.