Standard Village Inn fare that you find anywhere. The service can run from excellent to mediocre depending on the servers on shift that night. Tonight was not one of the good examples. The server never refilled my tea or bothered to check in with me after serving my pie. The other clientele ruined the atmosphere for me. The management did apologize but having to hear the other customers loud negative comments about me, Blacks and«Mexicans» doesn’t do much for decompressing after a long day at work. Even though the bulk of my visits have been acceptable I’m not sure if I’ll return to this location anymore.
Stephanie H.
Classificação do local: 5 Loleta, CA
Great for gluten free eaters! Not 100% on the tomato soup, but the dishes I’ve gotten were always fine. The wait staff is friendly, informed and always quick! Kitchen is great about special orders, putting things on the side etc. ambience is very casual, and OMG the pieeeeeee(should note, my gluten allergy went away after a surgery. Totally weird, but yeah. Was gluten free several times eating here)
Jamie H.
Classificação do local: 1 Chandler, AZ
Came in on a Wednesday(11÷11÷15) Veterans day, shortly after 5 and was promptly seated with my family. We were given menus and told our server would be right with us. Sat for 10 mins and saw the servers at the tables in front and back of me. Even saw the manager(a friendly lady that spoke to the older couple in front of us and the ladies in back but I assume they knew each other since she stopped by a couple times to chat). Skipped over the people sitting with menus closed and no drinks on the table for over 10 mins. Finally the young man that seated us came back and asked if we’d been helped. Umm no after nearly 20 mins we hadn’t. Oh so sorry, I don’t know if Stephanie knows your her table, I’ll send her right over. After waiting another 5 mins with no show we got up and walked out. Also told the young man to let Stephanie know not to bother. To which his half hearted reply was oh, ok. Really? I understand they were busy but nothing more than usual. Very disappointed and will not return to this location.
Diane G.
Classificação do local: 4 Coolidge, AZ
Like most of the others say– go for the pie! I also had the adult grilled cheese and a cup of tomato basil soup. All were very tasty and hot. I had excellent service and am quite pleased with my meal. Light and tasty, exactly what I came for, along with the pie.
Chris S.
Classificação do local: 1 Phoenix, AZ
All I can say is I’m very disappointed. I had almost the exact same experience as I reviewed earlier about this location. Corporate management contacted me after the last review via email and I figured they would address the problem since the person seamed concerned about the review. So I tried again yet got the same bad service. I walked in, was seated immediately, the server took my order and brought the drink out promptly, all good so far. The food came out with the check and the server vanished. First, my order was not quite right but it was acceptable. Then my drink was empty. I sat there for 20 minutes an no one checked on me or walked by. No drink refill, no table clearing. I did hear her taking orders behind me at one of the 4 occupied tables but never even walked by mine. Once again, decided to just pay and leave. So I stood at the counter for about 3 minutes waiting to pay contemplating just walking out. The Asst. Manager ran out and apologized for the wait but at that point I’d had enough and a line had formed at the pie display. I paid and left. I have NEVER not tipped but there was no way I was leaving any tip this time. Sorry VI, I’m done and I don’t recommend anyone visit this location.
Chris P.
Classificação do local: 3 Gilbert, AZ
Pie pie pie. Very good pie. They are not open super late, but open until 11 or so. Not great for big groups of more then 6. They are good for pie. So many kinds and always great. Pretty much the only reason we come here is for the pie. Lol
Austin h.
Classificação do local: 5 Chandler, AZ
If you get Travis tip big he funny and nice guy and Michael help out cause I’m in wheelchair he moved stuff for me
Doug T.
Classificação do local: 2 Chandler, AZ
Went there on Wednesday evening for the free pie night. The place was not real busy. Service was slow and waitress acted like she would rather be someplace else. She did not mention the free pie night; we had to ask about it. We had to wait so long for her to return that I found the manager to ask for a take out box. Manager asked someone else to get a takeout box and the manager acted like she did not care. Waitress came over a few minutes later and had a puzzled look on her face. Neither the waitress nor the manager seemed to notice very very slow service. With that being said, food is good for a neighborhood family restaurant. I would not travel out make special trip to this restaurant.
George Z.
Classificação do local: 3 Houston, TX
Typical chain restaurant nothing special! I do love their pies!
Kristian D.
Classificação do local: 3 Land Park, Sacramento, CA
I met friends here for a weekday breakfast and had a nice meal. We had several kids, so the large circle booths are a great way to herd them. The staff were friendly and helpful, and the food was good. I had the Pick 4 combo — biscuit & gravy, bacon, hasbrowns, and strawberry crêpe. The biscuit and bacon were pretty good, and the strawberry crêpe was surprisingly good. Unfortunately, the hashbrowns were a little bland and did not stick together. Add lots of coffee and good friends, and it was a good experience. This restaurant seems pretty new with bright colors and some fun signs on the wall. Overall, it was a nice experience, but I should have grabbed one of those pies. They in the case on your way out and are very tempting.
Michael F.
Classificação do local: 5 Chandler, AZ
This place is always consistent and always very good. Today was packed and we were told it would be 20 minutes to wait. They sat us in about 10 minutes which was very nice. Colin was our server and he was awesome!
Jennifer M.
Classificação do local: 1 Chandler, AZ
Went in here last night with the family for dinner, Free Pie Wednesday. Place was super busy so needless to say took forever to get drinks, food, and refills. My sandwich was incorrect, had to flag the manager down to get it corrected due to waiter being super busy. No apology for it being wrong, had to wait 10 more minutes to get a new one while everyone else was already finished. Then told only free pie we could get was fruit pie, which it does not state that on the advertisement outside. No one, manager included, ever apologized for the wait or wrong sandwich and offered nothing(desert or meal credit) because of it. Will never go here again and will spread the word!!!
Hedy P.
Classificação do local: 5 Chandler, AZ
Great staff and food! The staff are so kind and often remember us. Free Pie Wednesday is awesome! Delicious food and pies! Good varitey.
Tawny G.
Classificação do local: 5 Chandler, AZ
After a few hit and miss attempts on our last couple of visits we are back yet again! Simply because of one man… Michael! One of the best managers I have ever met! He has made sure that past mistakes are corrected! We walked in tonight and found the perfect server for us and has even come to check on us frequently! He is very attentive as to his customers and is more than willing to correct any mistakes the moment they are brought to his attention. He knows how to make customers feel welcome and valued. His ability to adapt and interact well with his customers is what keeps me coming back!!!
Tara D.
Classificação do local: 2 Scottsdale, AZ
We come here quite often on saturday mornings. The food is good and the servers are always friendly and fast. My only real complaint is there is always 10 families/couples waiting for a table and there are 20 open tables… its the weekend, plan on having a few more servers working so customers don’t have to wait.
Katarina H.
Classificação do local: 5 Chandler, AZ
I used to be a big fan of Denny’s until one day the hubby and I decided to try out Village Inn. Now, I’d much rather go to Village Inn over Denny’s any day! The menu has a lot of options and a lot of items that other places just don’t have. I love their eggs benedicts and the fact that you can build your own breakfast from a variety of options. The food is very well priced and very good quality. My husband and I have a breakfast date there once a week. I highly recommend this restaurant.
Jerri M.
Classificação do local: 5 Chandler, AZ
Nice people… The food is okay, more importantly the staff is nice, friendly and helpful. It is the closest thing to a «neighborhood café» we have.
Jeff K.
Classificação do local: 4 Chandler, AZ
There are times when we are just sitting around the house and I get this intense craving for a good piece of pie. It doesn’t take much convincing to my son and we are on our way the Village Inn. I prefer the lemon meringue and the key lime but I havene’t tried one that I didn’t like. They’ll even give you a free piece of pie if you order any menu item on Wednesdays. So go sit down with a good friend and have some pie before you die.
Sky Y.
Classificação do local: 4 San Jose, CA
Lots of options at good prices. More creative menu offerings then, let’s say, Denny’s. I also love the Wednesday free pie promotion. I’ve had the Fresh Fruit & Chicken Salad and the Southwest Salad. The salads were large and filling and the ingredients were fresh. I’ve also had the tomato basil soup and it was all right but a little on the oily side. Service is friendly and welcoming.
Ravo Y.
Classificação do local: 5 San Francisco, CA
Man, Village Inn… is the best. Came here twice in the last two years(not from the area) and definitely made a point to come in on Wednesday for free pie, y’all! Seriously who can beat that. Had the strawberry banana french toast once and then a dinner entrée another and they were all sooo gooood omg.