Sonoran Desert Eye Center

The day I arrived, 12÷30÷15, the office staff was very busy with inventory and year end customers. My husband just told me to go get my eyes checked before our insurance benefits expired, so I did. I had been debating getting progression lenses, but never really looked into them before. I also had a very bad headache, so that didn’t help things. While I waited for my appointment, I browsed around, but wasn’t impressed with the selection. My favorite brand, Tiffany, wasn’t there, so I wasn’t sure I was going to be making any purchases — but I wanted to get my eyes checked and my prescription regardless.
The eye exam went fine — the doctor was very nice and seemed very knowledgeable — no complaints, I actually liked him. He said he wanted to dilate my eyes, and I agreed. (I’m not sure if they offer Optomap vs dilation. My mother told me about this after I left. Better technology. No side effects. Either way, it wasn’t offered and the dilation my headache 10x worse.)
But before they dilated my eyes, they wanted me to go ahead and pick out my glasses and get them ordered. And like I said, I wasn’t certain I would be buying anything there, plus there was also some confusion on my part as to my insurance benefits, so that took some time to understand. Regardless, I wanted to get some priced out, so I picked out a pair of Coach frames, and sat down with a young girl to go over everything. She didn’t seem very knowledgeable and I was more confused at the end of the conversation that at the beginning, and my headache was getting worse, and I just found out glasses would cost be about $ 300 – 400. So I’m just a little overwhelmed.
At this point the doctor comes back out to check on the status of my dilation, but we hadn’t even started. So we stop all discussions and put the drops in my eyes. And I wait to be called back. Because of the delay of everything he had seen two other people, and their eyes dilated before mine did, so I had to wait for him to finish their exams, which was about 30 minutes longer.
After I was called back in to the exam room, I asked the assistant if it would be ok for me to just get my prescription and not buy frames today. I told her I wasn’t sure if I wanted to buy them there, as I had just purchased a Costco membership and wanted to go look at their stock, and ultimately wanted Tiffany frames. She said that would be ok. But not to tell the doctor. According to her, he gets «butt hurt» when people say they want to go to Costco or 1−800-CONTACTS. I say to her the customer should be able to go where ever they want to buy frames or lenses, especially if it means they can save money. She agreed. The doctor came in, finished the exam, and we acted like nothing was said. I went out, told the checkout lady I just wanted my prescription and left. By this point, my head was absolutely pounding and I just wanted out of there.
So, my recommendations:
First, a patient shouldn’t have to «keep quiet» around the doctor so he doesn’t get «butt hurt» if they choose to purchase frames or lenses elsewhere.

Second, the phrase «butt hurt» shouldn’t even be used in a professional office, especially to a new patient.

I was hopeful after reading reviews. However, here I am waiting at 2:23 for my 1:40 apt, best part is two front desk ladies who keep discussing their new years plans haven’t explained why the wait is long or even offer a water. Classy. Very non impresed. Of course if I were this behind I’m sure they would make me reschedule. Nice.

I had a very enjoyable experience at Sonoran Desert Eye Center.
Dr. Quaranta performed a very thorough examination during my yearly check up. He took the time to answer any questions I had, as opposed to being rushed out of the exam room as I had been at another place. I decided to go for contacts for my near-​sighteness, and even though I could tell Dr. Quaranta wanted to make the sale, he gave me a free sample and was not pushy in any way. Dr. Quaranta is articulate, friendly, and passionate about doing a good job.
All of the ladies – receptionist, technician, and optician – were also very friendly and sweet. The office is very clean. You can book appointments and see your examination results online, which is a great convenience. Highly recommended!

I have never been to an eye doctor as professional as they are.
First off, I had to leave work early today because my eye was hurting me so bad all morning. I immediately tried looking for a local eye doctor in my immediate area through Google (while my eye was hurting). As soon as we called, they understood the urgency of my situation and made an effort to schedule me in between appointments at the last minute. I love their sensitivity to the client’s need.
Secondly, the check in progress was easy. I just need to fill out/​sign few paperworks and they filled in the medical info with a copy of the card that I’ve provided to them. They told me to skip that Part because they can do it for me. Wow!
Thirdly, the eye doctor was very patience and professional. He listened very closely to what bothered me and it took him less than 10 minutes to discover the issue. He immediately took care of it and even wrote me the doctor note that I needed. He also went out of his way to show me what I’ve got thru Google. Wow and wow!!!
Rating: I already have them on speed dial in case something like that happens again. I highly recommend this place to anyone who is looking for a new eye doctor.

Sonoran Eye Center is a quality place. The staff are great, caring and helpful. I have glaucoma and Dr. Quaranta is excellent with explaining everything to me, this man actually cares about my sight and helping me keep my vision as long as possible. Dr. Quaranta is the best with new technology, medications and exams, even with my bad eyes he is able to get my vision dialed in at ²⁰⁄₂₀ and be able to read close up. This man is very important to me and I am so glad to be under his care. THANK YOU DR. QUARANTA for helping and taking care of my eyes.

I have keratoconus and the RGP contact lenses I had from another doctor were uncomfortable, I had vision issues and they would either pop out or displace at the most inopportune times. I read about scleral lenses for keratoconus and found Dr. Quaranta on the Internet. He and his staff are so professional and friendly and were very patient with my stubborn eyes. End result is very comfortable scleral contacts that have eliminated my vision and other problems I had with RGP. Thank you!

This place does not know what they’re doing. The doctor tried about 8 different pairs of contacts on me and never could figure out a new contact prescription for me and just ended up using my old prescription from my previous eye doctor which I could not see clearly out of anymore. Oh and by the way, he would not let me put these contacts in and out of my eyes myself, he insisted on sticking his fingers in my eyes to do it which I was not fond of at all! He told me it was faster if he did it — even if that is true, I do not want anyone’s fingers in my eyes! Next, my glasses, a whole other big issue! They tried 3 times on my pair of glasses and still couldn’t get them right and I now have a pair of glasses that I can never wear that I payed lots of money for. All this to say, my eyes aren’t difficult to figure out — I went to a different eye doctor (Premier EyeCare of Arizona) and that doctor/​staff was amazing and got everything right the FIRST TIME. Thanks to Premier EyeCare, they fixed Sonoran Desert’s multiple screw ups and I now have glasses AND contacts that I can see clearly out of!

Dr. Quaranta and his staff do an outstanding job of making sure you feel like an important individual, unlike larger practices and chains.
I’ve been a patient of Dr. Quaranta’s for about two and a half years now. During my first exam with him, I purchased a great pair of plastic frames. Fast forward to 2014, and my beloved glasses broke in half (literally, right in the middle of the nose piece) when I was cleaning the lenses. I realize my glasses are a couple years old, so the fact that time caught up with them did not surprise me, but I was definitely bummed that I could no longer wear my favorite frames with out some type of major repair.
I decided to stop by office to see if my frames could be saved. I was immediately greeted by a friendly receptionist who asked how she would help me and I told her I wanted to see if my frames could be repaired. Before I could even give my name, optician Christy greeted me by name. She pulled up my file, let me know that the warranty on the glasses has expired but said she would see what she could do for me. I expected her to give me a quote on repairing the frames, but instead, she gave me a great price on replacement frames. When I came back in a week later to pick up the new pair of frames, Dr. Quaranta was at the desk, also immediately greeted me by name and even asked about things I told him almost a year ago during my last exam with him.
I am very impressed with the care and service the Sonoran Desert Eye Center team provides and I will be a patient for life.

I wish there was a way to give different stars for the different services this place offers. Dr Q & his exam is 5 stars all the way. Purchasing glasses and the customer service, well… it depends. It has been anywhere from a 1 to a 3.
I fly to AZ several times a year, but I always make sure to plan a trip around needing my eye exam. Dr Q is the first doctor to give me a thorough exam and explain whats going on in my eyes in very layman terms. But most importantly, Dr Q is the first doctor to give me an eye exam that didn’t require me to be physically restrained. I hate eye exams like others hate root canals. I usually have to be held down to have an exam. With Dr Q, he is so patient and friendly that I can make it through the exam. He can even numb & dilate my eyes (a first) and take pictures of the inside. I marvel at this every time.
Very low stars for the experience of buying glasses. His staff is helpful and he has a great selection. They always help me pick great frames, but… with the last trip I stressed to the woman that I wanted the «plastic» lenses. I ended up with polycarbon, which drives me bonkers (like looking at a 3D poster, without the glasses). Because I travel to see Dr Q, I asked how it would all work if I had any issues with the glasses. They assured me that it wasn’t an issue and that I am not the only «out of town» patient. Anyways, pick up my glasses the last day of my trip and … no like. I called when I got home and she told me to give it a week, as she was sure I would get used to it. A week later and 7 days of a headache, I called back. Was told «what do you want me to do about it». I was so shocked I hung up. I have learned to deal with these crappy lenses.
Went back the following year for Dr Q. Again great. This year… prescription sunglasses. I was being decisively indecisive, so I bought 2 pair. They guy that helped me wrote them up for Polycarbon lenses. I told him my issue and he apologized, and re-​wrote the order with plastic. I got a call about a week later that my glasses were ready. Take off work, drive there… and only 1 pair are ready. I ask why aren’t they both ready? Why call me for 1 pair? I really hate making multiple trips etc… The staff apologizes and explains that there is a problem with the lenses for my 2^nd pair. They say they have re-​ordered the lenses, but then a few minutes later they say they will put a rush on the order. Which is it? Anyways… my glasses will be ready in a week. Strange, no rush = 1 week, so why won’t they be ready sooner? no response. So a week goes by, no call. I call a few days later and they can’t find my glasses without putting me on hold for 5 mins. They finally located and I went to pick them up. While the experience of buying & picking up the glasses is frustrating, once again I end up with the best frames! His staff truly knows their stuff, and are honest about how the glasses look. Its kind of fun too… they ask all sorts of questions about how you want to «look», or what you want your glasses to «say». I always love the exam, and I always love the glasses… I just wish the in-​between was a great as the start & finish.
Given all this… I will still recommend Dr Q, and I will still get my exam & glasses there. I just know that purchasing the glasses will have a few hiccups.

Going to get your eyes checked every year isn’t the most glamorous of appointments. But thanks to the friendly folks at Sonoran Desert Eye Center they make each visit awesome. I have been a client for the last 2yrs and will continue to go here for many years to come.
The office is very clean and the office staff is super helpful.

I just moved to Chandler and had to find a new eye doctor. Sonoran Desert Eye Center had good reviews so I decided to go with them. The office is very modern and clean. The staff is friendly and worked with me to get the best price on my glasses and contacts. There was a good selection of glasses. I found a pair I liked but not in the color I wanted so they checked online to see if the glasses came in the color I wanted. They found the exact pair I wanted, so they ordered them for me. Overall, it was a pretty pleasant experience.

I drive over 50 miles roundtrip to see Dr. Quaranta. He has been my optometrist for more than 10 years. Dr. Quaranta exemplifies courtesy, kindness, and professionalism with every patient. He speaks fluent Spanish for those who feel more comfortable with that language. I have an unusual eye disease and am also a diabetic, and therefore a prime candidate for glaucoma. When my previous doctor gave up on giving me ²⁰⁄₂₀ vision, this doctor went far above all expectations in fitting my contact lenses. I am delighted to recommend Dr. Quaranta as an outstanding optometrist.
Steve Barrett

First of all, I know of ZERO offices that use Facebook as a means of internal communication. Honestly, I saw what the message said so I KNOW it wasn’t business related. Also, emailing me on my birthday with some sob story about the economy in a sorry attempt for me to change my reviews listed on multiple websites is just beyond unprofessional. I’ve experienced more professional service at my local Home Depot. Please stop contacting me (calls, emails, texts). I was not a happy client and I will not be returning to your office. I wanted to let others know about my experience because its important to have someone you can trust with your eye doctor. I did not leave with that feeling. I will ask you again nicely, please stop contacting me.

Beautiful and comfortable office. The staff here is very nice & helpful. Their selection of glasses is vast & the frames are very modern!

Five stars for Sonoran Desert Eye Center. Excellent help with buying my eye wear from Mya. Extremely helpful and caring. Keep up the great work and I will be sure to recommend to my friends.

Very thorough exam. Dr. Q went way beyond expectations, even calling me at home after hours to see if my eye infection was clearing. Office staff and optician were very helpful. I’ve gotten lots of compliments on my new glasses. The whole family will be changing to this office!