Rainforest Plumbing & Air

Carl arrived to our home, earlier than we had expected. The leak was called in and he was at our house within a few hours. He was really helpful, professional, and polite. Not only did he quickly and efficiently fix our sink, he also cleaned up after himself and shined our sink up (which I don’t even do haha). We are renting now, so I don’t know the cost of the service, so commenting on price isn’t something I can do. However, we are buying our own house soon and I do know that Rainforest Plumbing will be the FIRST place we call if we have any issues. Customer service is huge for us, and Carl delivered in a big way! Thank you!

I don’t know about the actual service they provide, but i do know that their drivers are dangerous. Watch out! One turned right into me and then lied to their insurance company so they wouldn’t have to pay for the damage to my vehicle.

I called Rainforest Plumbing & Air about my garbage disposal not working, and dishwasher not draining. Unfortunately my husband dealt with the techs that showed up, so I couldn’t do anything about their idiotic behavior. Antonio showed up, assessed the disposal, and said he had to get parts to replace it. 2 hours later he came back with the parts. Why it took 2 hours we’re not sure. He replaced the disposal, then moved on to the dishwasher, which wasn’t draining. He said he didn’t know why it was not draining, wrote «dishwasher draining good» on the invoice, and left. When I questioned my husband as to why he wrote it was draining «good,» if it wasn’t, he didn’t know. He said that Antonio did call later to say it had been written in error. Unfortunately, though, if it’s in writing it’s what happened. My husband and I decided to get a new dishwasher and were about to have it installed, when the guy installing that (not from Rainforest Plumbing and Air, but from American Home Services) asked if we had recently had a disposal replaced. I said yes, and he found that the geniuses at Rainforest had not removed a plastic piece in the disposal, which blocked the dishwasher from draining. This gentleman removed the piece an the dishwasher worked perfectly. I would NEVER call Rainforest again. They sent people who were unprofessional, sneaky, untrained, and way too expensive for the quality of work actually done.

You’ve seen the commercials with «Melvin» the dirty, clueless plumber. This is where he works! Dirty, dirty, and inconsiderate! If a guy named Skip comes to your door turn him away! Our bathroom showers were the problem and he spent the first 10 hours snaking every drain but them. On top of that, he tracked sewage-​smelling mud all over the house and covered our bathrooms in it. When we asked about the mess he said a cleaning crew would come. The next day, a new plumber came out and told us that was completely false and Skip was supposed to clean up after himself. The second plumber was more knowledgeable but just as inconsiderate as he pulled our tub and dug into the foundation without once informing us that we should probably remove our belongings. I only gave them a two star because the last two plumbers (everyone other then Skip) were quite friendly. However, friendliness aside, I recommend you go elsewhere.