Radisson Hotel – Chandler

Had excellent service and the room was clean. My only complaint was the hot tub was not very warm but other than that they were very kind and helpful.

My group, Everyday People, just finished a quick stay at this hotel, and the staff couldn’t have been more pleasant and helpful and courteous, everything one would all for when staying away from home. I’d like to commend Adrian and Erica for going out of their way to assist me in finding good food recommendations, all the while putting up with my bad jokes (heehee). Alex, the server during breakfast, had the energy and charm of an angel, and made breakfast that much better. Lastly, though I only met Natalia and the young man who works nights for a second, they both had a warm smile and willingness to assist that is second to none. Thanks for such a wonderful Radisson customer service experience!

Stayed at this place for work for a week place was smelly. The bed was a adjustable that kept going flat after a few hours the place didn’t want to do anything about it they said they were co plenty booked and had no extra rooms when u pay a few hundred a nite u would expect better service. I know it’s not the most expensive hotel but it should be pretty well equipt for sleeping you would think its not motel 6. I won’t stay here again.

Why the five stars? Let me explain…
Ok, so I stayed here for five nights, so I think that gives me the right to write a review. I am currently on my 5^th night so I do know what I am talking about.
So, starting with check-​in on Sunday evening at check in. Natalia was at the front desk and checked me in. Now, I’m 51 years old and have traveled a fair amount. Never before have I been asked if I had a floor level preference. In the past, I have asked several times and usually told that they could’t accommodate me. But Natalia did, and I was accommodated. She is a very courteous and pleasant person to speak and deal with. A+
Moving on, I ate dinner at the bar/​lounge all five nights. The bartender/​server, Michael, was a GREAT guy, great sense of humor, very busy the whole time but on each subsequent evening, he greeted me by name, told me the dinner special, remembered what I was drinking and asked me if I wanted the same or wanted to try something different. (I had told him the first night that I was partial to craft beers). When I wanted something different, he gave me suggestions, described the beer, and always gave me a fresh, frosted mug, and was very cheerful. What a great asset to have at a business serving the public! One night as I was sitting at the bar, he was restocking the liquor shelves. He removed the first bottle and began wiping down the shelve. After several minutes, and after he had removed all the bottles and was wiping down all the shelves, I joked with him that he may be a little OCD. He laughed and just explained that he liked a nice presentation and wanted everything to be clean. I 100% agreed with him, and I can definitely appreciate that. That’s awesome — another A+
As to the food: It was also very good. I had the Big Hippie Salad twice and the dinner specials twice (different specials), and on the fifth day I had a burger. I even asked for peppers on it and they were happy to accommodate me. The only criticism I would have, is the variety. They once had the same special three nights in a row. But, on a side note, Michael offered me a shuttle to another dining location of my choice (which I declined), but it was a nice tough. I did have it one of the nights and it — as was the dinners each and every night — was very good. I have to tell you — the salads were awesome — always VERY fresh and very presentable, but like I said, they should mix it up a bit on the specials. An A– at the worst.. . maybe an A.
And on to the room. Now, I’m a bit of a clean-​freak. Not terrible, but I make the bed, rinse the tub after my shower, etc. But every evening when I returned to my room — it was a bit better than I left it. That is awesome in my book. The cleaning staff, I believe, took the extra time to maybe get rid of the wrinkles in the beed cover, straighten the pillows a bit, etc. Every aspect of it was an improvement. Another A+
Now, I can’t guarantee everyone will experience the same as I did — but I believe an hope you do. I really believe they really treated me like they would want to be treated. And that, is what gives them a solid — five — stars.

The Staff at this hotel is great, the hotel itself not so much.
None of the rooms have a fridge; I don’t think I’ve ever been in a hotel that doesn’t have at least a mini fridge.
The internet is ridiculously slow, i think they are still on the dial-​up modem…

They fixed the issues and the hotel is very nice.

After a long day of travel, I was so anxious to relax. The very pleasant desk attendant finally noted my presence after a few minutes as she was in an adjoining room. I booked this hotel on a third party website and though I only needed one king size bed, the 2 double bed rate saved me $ 180 for 3 nights. However, when I mentioned that I was only in need of one bed, she switched me to a king room for the same lower rate as the double.
The hotel is dated and has worn carpet with some obvious staining. The dated wallpaper is peeling off the wall in places in the bathroom. The porcelain tile floor’s grout is dirty and stained, previously white by the look of the tile baseboard. I had to wipe a few hairs out of the tub before using it, and I was never able to completely turn the faucet off – it dripped all night. But the water pressure is good with sustained hot water, even to accommodate my long and leisurely shower time.
Despite a low temperature of 35 in Phoenix at night during my stay in January, the room was warm… too warm. I tried to turn the AC down to cool the place off but the temperature still hovered in the mid-​low 70s in the room. Not a comfortable sleeping temperature for me. I’m not surprised with only one small air vent in the room.
Annoyingly, if your «Do not disturb» sign is up when housekeeping stops by in the morning (it was around 8am the first morning), they’ll leave you a note that you missed your chance and you’re required to call and ask for service if you need it. But at least the 2 water bottles they leave are complimentary.
Overall, decent hotel. Rather convenient location with access to the 10. Views only of the parking lot but a comfortable place to sleep.

Very clean and reasonably priced. The salt-​water pool and spa were fantastic as was the newly updated gym. The service was great as well– Heather, the front desk gal, was exceptionally accommodating and super friendly!

Very nice property and value priced. Was a Marriott courtyard previously. Pay for breakfast buffet which was good but not great. Would stay again.

Didn’t care for the sleep number bed. Seemed to have to always adjust the bed and didn’t get comfortable. The ac was not that great either. Set it at 60 degrees and it stayed about 75 all the time. Hard to sleep when so warm at night. Liked that it was quiet and the set up of the room had the door in a place where you didn’t hear anything from the hallway. Nonsmoking room did smell like someone had been smoking.

Our recent stay here wasn’t extraordinary but it wasn’t awful. Just meh. The customer service was awesome, friendly and very accommodating. The location was close to the interstate which allowed us to get to different parts of town pretty fast. We had a standard king room that was surprisingly spacious despite an awkwardly large desk. There were some carpet/​ceiling stains that spoke to the age of the hotel and a couple bathroom stains that just reflected the poor cleaning. The bed was a sleep number that my husband especially enjoyed. Like I said, not terrible but not great. It was decent for the last minute reservation over a holiday weekend and a good price.

I’ve been coming here for a few years and every year it gets worse. Unfortunately I’m on the company dime and don’t get to pick the places to stay. Tonight after traveling. I get into my room to discover it’s got roaches. Gross! In the past I’d give this place maybe 3 stars but after tonight. 1 star is barely cutting it.

This has been my home the past 5 nights and I must say it was a pleasant stay. Just to keep it short and sweet we stayed in a two bedroom room on the 4^th floor.
PROS:
Renting a car? Free parking that surrounds the hotel, which is a major plus on my end rather an additional $ 30+ up charge a day to park your car
Our room was clean and we didn’t request for daily housekeeping just fresh towels as needed
No car? No problem! As long as your destination is within a 5 mile radius, the hotel shuttle can take you to and from. And everything is within the distance! Chandler Fashion mall (huge I may add especially with theaters and two food courts!!) and all the fast food or restaurants are within too! If you need to pickup toiletries, food, medication there is a CVS down the road. And further out there’s a target and Walmart nearby! Also for travelers TRADER JOES is within a mile! Organic and cheap!
My boyfriend and the other couple were out here for a fascial seminar and with their stay was free breakfast that came with their package such a plus. And not just a continental breakfast it was hot dishes!
There is a pool and hot tub which we made use of to wind down, and with our cheap wine the bartender was more than willing to provide us with a corkscrew driver.
Hotel staff are so hospitable and helpful!!!
CONS:
Major con if you’re staying for a while, no refrigerator!!! Ahhh no place for leftovers or drinks on hand. So lucky for us my uncle lives nearby and let us use his cooler for the meantime to hold our perishables of juices water and such. We just grabbed ice from the ice machine
Another con, it’s a community microwave per floor it’s next to the ice machine
And as for their gym it’s just the size of a hotel room which I believe most gyms are. Two ellipticals, treadmill, some resistance machine which is missing a hook on the bottom. And free weights which I mostly utilized but the heaviest was 20lb. There is a tv and water but it tasted kinda funky. Towels are provided.
All in all with that being said our stay was good we did what we had to to get by and everyone was so nice and helpful. Mahalo again radisson, if we find ourselves having to stay again we may!

The room was clean and comfortable enough. My issue was having to pay $ 4.30 for two cups of coffee and it being lukewarm at best. Morning coffee is important to us. At checkout I told the desk clerk and her response was,“when I poured it it was steaming so it must be from the creamer – we keep our creamer on ice.” A response showing good customer service would be an apology. Great customer service would be an offer of a complimentary hot cup of coffee. A sign in our room stated their goal was to have a perfect ten in customer service and to let them know about any issue so they could fix it before posting a review. I tried, they didn’t.

Stayed here while visiting family in Phoenix.
Booked my room through Hotwire, sub $ 55.99 per night including everything on
A weekend.
Room was clean with all the amenities.
Breakfast was standard, with a fee hot dishes. Customer service was decent. Good location.
Since you can’t earn points by booking at Hotwire, I don’t think I’ll be staying at a radisson again. Since I’m a premier hyatt and IGH member.
Definitely recommend this radisson though.

My family stayed here for four nights when my son was playing in a hockey tournament. This was the team hotel. We had no choice but to book here.
The rooms are a little dated. We had adjoining rooms. One had a flat screen TV, while the other had an old CRT. They do not have wired Internet ports. I had brought a router, but could not use it because of no ethernet jack. My intention was to set up a Roku player in the room. The wifi is free, but was so slow it was unusable at times. Perhaps it was the location of my room. I am writing this from the lobby, and it is better there.
The staff is friendly and helpful. We arrived very late, but I called the morning we left home to see about getting adjoining rooms. They made sure to save them for me. My kids loved the pool.

The Radisson definitely changed my opinion of these hotels — having stayed in one back in 2002 (near Fort Lee, VA), I was disgusted with the property and vowed never to stay in one again. I’m not sure what the change was, but Radisson turned things around (at least at this property) and I had a pleasant experience.
The bar in the lobby was stocked with plenty of good beer and liquor, all with reasonable prices. Rooms were clean, hotel staff friendly, and overall, the property here was quiet. It’s sort of tucked away right off of the freeway — you have to turn into what looks like an old office park and drive through a roundabout to get there. Parking is wide open and you don’t feel like you’re going to get jumped here.
Also, it’s near everything you could need (restaurants, bars, drug stores) so I would stay here in the future if I ever needed to come back to Chandler.

Overall clean hotel although rooms have been updated, sleep number beds, tvs etc it is on older bldg. Parking is good and had no problems with highway noise and i was1st flr facing road. I had complimentary breakfast each morning, buffet, service was pretty slow but nice staff. Overall standard eggs, bacon, potatoes, fruits, waffles, toast/​muffins, oatmeal, coffee, juice, milk.
Bar area very small but overall lounging area nice with couches, and tables.
Room had nice standard shower amenities.
Great BBQ Rudys across the street. Golds Gym about 5 min drive as LifeTime fitness and LA Fitness as there fitness room had 1 treadmill and some 5−25lb dumbbells and bench.
I will stay here again as its great value for cost and close to business location i attend. Ask for refrigerator room.

There were mistakes made by staff from the time we arrived for a FUNERAL in PHNX until we left. From the horrible smell in the hallways to the more than 45 minutes of waiting when we called a cab, it was a disaster.
For the life of me, I can’t seem to figure out why there’s no cab stand near there when there are at least 3 hotels in that small area. Ridiculous…
I have no intentions of going back there.

Very disappointing. I have stayed in many Radissons before (I think they are the most underrated hotel brand around), but this one is a letdown.
Where do I start? Damn, this building is COOOOOLD. And, I think the hotel is older, and not real well-​kept. Our room was not much better than a La Quinta. One of the lamps did not work, one of the Sleep Number beds were broken. Parking lot not well lit.
No channel guide in the in-​room book (noteworthy, since there was a tab for it, and no page). The restaurant menu was seriously 2 – 3 pages in a cheap report cover. My 9 year old has turned in more professional looking homework. Oh, and, check out the reverse happy hour from 9:30 — 11, oh but the bar closes at 10. In addition to tacky, the menu is just wrong.
The staff? Meh — a lot to be desired. Seems there is a lot of drama here, and if you like soap operas — come get coffee in the lobby at 5:30 am — you will hear it all. Management turnover, new guy ordering, blah, blah, blah.
I know there are a lot of positive reviews on the food and «Chef Mark» but when front desk staff walks around the kitchen barefoot, Chef Mark can kiss my foot, if you know what I mean.
We booked this room on
for $ 50, and it was worth that. But, don’t get suckered in «A Radisson for $ 50? really?» No, not really.