Planet Fitness – Chandler

I signed up for my membership in the Arcadia location, which is the gym nearest to me. Thankfully for my black card membership, I am able to utilize their services in any location. During my staycation in Chandler while my apartment was undergoing maintanence, I had the convenience of using their gym here in Chandler which was great.
As far as services you can use in this Gym, take this review from someone who had gone from $ 200 + a month for Lifetime Fitness, Boot Camp Fitness Classes, Palates and Barre memberships, and tried other various similar basic gyms like LA Fitness, Independence Gym and etc. I have done it all. And nothing satisfies my needs more than Planet Fitness does. Now I completely get that it is not for everyone, it is as simple as it gets. Easy, judgment free, no «lunking», and other perks such as tanning, massage and discounts to a few merchants.
The reason why it benefits me so well is that I am very simple with my workout plan such as cardio, legs, arms, etc to which they have the most easy and user friendly machines that benefit an all over body work out. In addition to that, without the 24 hour availability, i would have never been able to sign up for a membership as I have a unique work schedule. I understand many have more particular work out needs and therefore would benefit from other gyms along with the sauna, pool, fitness classes, etc. I wish I had more time and schedule availability for all of that!
Overall, I couldn’t have asked for more with Planet Fitness. When I was first introduced with the gym, I had went with my sister as a guest, and they never hassled me or pressured me into signing up for any memberships as other gyms did which felt borderline harassing. I was also not pressured when i first came into the Arcadia location, and had no intention of even signing up when all I wanted to do was workout in a gym for a night when my apartment gym was falling apart, but because of the positive environment, great customer service and healthy atmosphere, I could not turn the opportunity down.
I swear by planet fitness now, and cannot wait to go to the gym tonight!

These guys are top notch jerks. My husband went in a few weeks ago and was allowed a few trial FREE workouts to make sure he liked the place. He did end up signing up. Today, I went in and asked if I could have a trial too and decide if I was gonna be able to stay motivated and likely sign up. There were two girls and the one asked the other one who said it was 20 $ A DAY TO WORKOUT. when mind you it’s 50 to sign up and 10 a month. I left mad as hell they wouldn’t allow me a one time trial. I think this is the only gym ever that won’t let you try it. Dicks.

I have been coming to this location for months since it’s close to work. It’s funny to see the rules of don’ts listed on the poster. No jeans, no gallon water jugs on gym floor, no cell phone usage while on the machines, and no gym bags on the gym floor. Every time I am at this location all these things are constantly happening and I have mentioned this several times to the staff but they are too busy «socializing» to do anything about it. Why do you feel the need to have 6 guys working at the counter when they don’t do anything. I have mentioned gallon water jugs and gym bags on the gym floor and they look at me like I have grown a third eye on my face. Why have rules if they don’t enforce them? I think maybe next time I might try all of these (with the exception of the cell phone usage since I don’t really use a cell phone), and see if they address it with me

I’m not sure why the rating is low at this gym. I’ve been here 3 times now and loved it. They’ve got all the basic machines the you might need and they were all placed in different sections of the gym. People who go there are very good at cleaning up the machines before and after they use it. Staffs are friendly and general areas are clean. My friend got a membership here for only $ 20/​month and he can bring me her for free.
Love it!

Cancelled my LA Fitness membership of 12 years and started here 18 months ago. One of the better decisions I’ve made. The location is convenient, the equipment is new and well maintained. Yes, they do lack some items that most other gyms have, but there are plenty of alternatives to use. This is a great convenient gym and is only $ 10!
To all of the people complaining of theft and mis-​billing; I’ve experienced none of this. Perhaps I am just lucky, but if you are looking for s gym, try this place out.

Since I’ve recently moved back to Chandler I needed to find an affordable but convenient gym and planet fitness was the perfect choice! The staff was very helpful and friendly, Donavan always greets me with a smile and is very helpful with any questions I have! This gym is great and they have tons of locations in the valley! I’m not disappointed at all! Can’t beat the massage beds either!

I hope you know how to write blank checks. This outfits billing methods are rediculous, I’ve been charged every other week for even more than the gym fee itself. This is why I say, I hope you know how to write a blank check because that’s exactly what you’re doing. Proceed with caution!!!

So after waiting until the year mark I went in and cancelled… AGAIN! And still end up not being cancelled. I wake up this morning to find that I was charged for the last 2 months!!! And the club manager is still refusing to issue a refund to me on the $ 40 that I was charged. This place is a joke and will go to any lengths to rip you off! I’m sick with a terminal illness and I’ve been in and out of the hospital and I was told that I need to come into the club to give them my carbon copy of the cancellation form!!! Ummm shouldn’t they have one on file!!! So over this place!!! Pay a little extra and go to a real gym!!!

I guess you get what you pay for. Don’t go here if you need to shower there after your workout. The showers are filthy, completely unsanitary. Went to management on several occasions with no improvement. I went there for over a year and a half because I could go on my way to work. Employees spend all their time playing with their phones instead of working. I am paying more now but at least the showers are spotless and sanitary.

Ok gym for the basics never seen a personal trainer around which is ok lots of equipment don’t have to wait or be on a time table not bad for the price.

If I could give it 0 stars I would. This place is so unprofessional. I went as a guest and was utterly horrified when I went there. One of the staff members a white bald man with a goti was going around pulling girls pants down in front of the PACKED gym. The staff was screaming and yelling like little children. So glad I don’t have a membership there.

Went there to cancel my membership and was rudely told I had to go to the location I signed up at in order to cancel it. Thought this was wrong seeing as how if I had moved to California they obviously would not make me travel all the way to AZ just to cancel a membership. Called the Tempe location and the girl there said no they do cancelations for other locations all the time. Thanks for nothing.

Not gonna lie. I feel kinda intimidated by the guy staff at this planet fitness lol. I wish there was a way to scan the badge so I could avoid contact with the staff there. There is one lady staff who is super nice, I think she usually works at night. Besides that, I enjoy the workout for the price. I would prefer a gym with the extra activities but for the price it is a super deal! If you are a black card member you can have unlimited guest passes, massage chair, tanning booth, red light therapy and hydromassages. Plus, you can have personal training according to their schedule, I have never attended a group training session, I would feel more motivated if I could schedule online or something instead of just showing up for «class».

I haven’t been to a gym in years… too many years. I joined Planet Fitness yesterday on my son’s recommendation. He has been coming here for several months… being on a college student budget, the price is perfect for him. Being unsure about joining a gym, the price was perfect for me, too. I have now been twice and I am really pleased! The staff is friendly and Anna is just awesome! The place is spotless. There are enough machines that there is no waiting. And I feel completely comfortable there, no intimidation whatsoever. The amenities are a bonus… tanning beds, massage chairs, hydro-​massage table for the low membership price. And I like that I can use the Planet Fitness by my work as well as the one in Chandler. No childcare, pool, juice bar, etc… but perfect for those that don’t want to spend a fortune, want a clean place to workout, and want to feel at ease as they work on being or getting fit!

I LOVE their motto «Judgement free zone» and it feels that way too. It is definitely the cleanest gym I’ve ever belonged to. I’m really glad our family started going here. The staff is really friendly. Anna is our morning favorite.
STILL GOING TO PLANET FITNESS 6 days a week AND a year later and I LOVE THIS PLACE AND ALL THE PEOPLE THAT WORK AT IT!!! THANK YOU!!!

So I’ve been to this location and the one in Phoenix off ray and the 10. My friend has a membership here. So we’ve been gym buddies and trying to encourage each other to go more often. Sometimes u need that extra push to get you there!
If you want something super basic, nothing flashy or fancy then this is the gym for you. It’s about $ 10 a month, or you can do $ 20 a month for all locations and bring unlimited number of guests.
Now I’m torn between a 2 star and 3 star rating for this place. First, I’ve been a member with 24 hour for years. Not switching, they’re pretty basic as well, nothing fancy, has everything I need for a very reasonably priced. However, my gym has a sauna, basketball court, classes, pool, etc. which Planet does not. The big thing for me was no sauna! what?! AND what is up with that lunk alarm thing? They’re supposed to be a judgment free gym supposedly, but then they have this alarm which screams and flashes when someone drops a heavy weight, grunts, or actually exerts effort. what the??? Doesn’t really make sense to me. & is that really necessary?

If a «zero» star existed as an option, i would of chose it. my dissatisfaction began before i even start utilizing the facility. i signed up for a membership and decided within the 3-​day period to cancel. when i called the club to do so, i was told several times that i needed to talk to the clubs manager named ALVIN.
i attempted to contact him several times within cancellation period with no success. on the final day of cancellation another employee told me that i didn’t need to contact ALVIN because it was within the grace period and that all i needed to do was to come in the club and sign a document, this left me happy and frustrated because i was told something totally different over the past two days. although i only needed to come in and sign a form i was not able to get it done within a reasonable time because i was out of town, so i figured i’d just call the club to see if i could do the paperwork on monday since i didn’t live in the area and i was given incorrect info over the past two days, the employee that i spoke with stated that they’d call ALVIN to see if that’s ok since it was already late in the evening and i didn’t live near by.
once she called me back, she stated that ALVIN said that i needed to come in that evening and do the paperwork or else i’d be charged for a full membership. this response didn’t sit well with me especially since it wasn’t my fault that his employee gave me incorrect info for two days. he could of made an exception so i wouldn’t have to come out there late in the evening from deep in mesa to do this paperwork. this let me know that it’s not about the customer and he didn’t care about his customer and that he’d rather inconvenience me for his employees mistake. bottom line is ALVIN is a jerk!

I felt like a total traitor coming here due to my love affair with Lifetime Fitness. However, my friend needed to work out and this was closer.
First off, compared to Lifetime this place is crap. It’s hideous purple color and these «no judgement» signs are bull.
Now putting my snobbish Lifetime sensibilities behind me I actually enjoyed this gym.
Everything was super clean, from the machines to the bathrooms. And that’s difficult to accomplish when everyone is sweaty and needing to poop after a good workout.
I also like the wall of keys, I have forgotten my keys so many times at the gym that I can really appreciate a wall to store keys while working out.
And I love their little «quick 30 minute workout» area. It is a totally genius idea and I adored every minute of it.
However I’ve been spoiled by the endless supply of clean towels at Lifetime and at Planet fitness they give you cheap brown paper towels and spray bottles instead. Such a cop out.
So I would come back for sure, I might even jump ship because it’s cheaper and more convenient — only if they replace the crappy paper towels with some real towels!

I left LA Fitness and joined Planet Fitness and was afraid to make the change, but haven’t looked back! PF Chandler is GREAT! Staff is friendly, always greets you and says goodbye, pleasant if I have questions or am ready to use the tanning or other Black Card amenities. I like that the equipment is uniform, all the bikes, treadmills, elliptical, etc are the same, so regardless of which elliptical you get it it’s going to operate the same way the one next to it does. The price can’t be beat, at $ 20/​month and I can bring a guest with me every time, no questions asked! If you need a pool or childcare, this ISN’T the place but no pool & childcare= lower insurance and lower monthly dues!

Clean environment and a wide variety of workout equipment available. I go 6 days a week and haven’t found anything bad about this place. The staff is friendly and helpful as well. The prices are VERY reasonable. Good non-​intimidating atmosphere.