PGA Tour Superstore

Great store for tennis players also. The tennis racket re-​string job by Judy and others is great. It is always on time and at reasonable cost.

This place has a great selection and the help on the floor and practice range are helpful, but the cashiers are almost always the weak link. Kind of rude and unhelpful, like your bothering them somehow. Kinda of like Walmart cashiers if you know what I mean. This ruins it for me.

This place has it all when it comes to golf! The selection is very large, the employees are friendly and knowledgeable, and the prices are always low but if you find a place with the same thing for less, the PGA Tour Superstore will match any competetors price plus 10% less! They will even do custom fitting and order clubs to your specs. Any golfer, be it a beginer or pro needs to check this place out! I will always get my golf stuff there.

This place has a lot of stuff and a lot of square footage. Some of the associates are very knowledgeable. Not a fan of the corporate structure and people of this company.

This store has everything for the avid golfer or tennis fanatic. Everything except customer service. The sales force likes to hang out near the practice bays. If they see someone looking for help it’s almost like a competition between them to see which of them can hide from the customer the fastest. Today I walked in the front door with a set of trade in clubs in my hand, the employee standing closest didn’t even say welcome… In fact he looked at us and almost tripped over his own feet as he disappeared hoping that I would be his co-​workers problem instead. I did purchase a new set of clubs for my daughter today. I only purchased them because PGA owed me trade value on the original set + $ 30.00 credit on my club card. This will be my last purchase ever at this store. Van’s Golf has become my go to shop now. Customer service is amazing (they call me by name when I walk in) and because they are part of Worldwide Golf I have found their pricing to be the same or better than PGA Superstore. Goodbye PGA Superstore! Btw: shredded my players club card as well today.

One would expect fair prices, good service and friendly staff especially when you plan on spending plenty of money for golf equipment. That being said, don’t expect it when you visit the PGA Superstore in Chandler, AZ. I tried trading in a set of Titleist 714 irons a purchased there last year for $ 1,000 [irons in great condition], for a new set of Titleist irons, and without even looking at the clubs, they’d only allow $ 250. No discussions, no nothing! If I were you looking for golf equipment, head to Van’s Golf Shop located in several locations in the Mess area. Great staff, great prices and willing to allow sizable discounts. Thanks Van’s

Friendly services and quick turn around time. I sent in my PING driver to get fixed, they called and arrange the pickup and drop-​off. I got my driver back in 3 business day.
They also have more golf shoes available to try out. Their price may not be the cheapest, but the store is very convenience and have all the thing I need from one place. The best place for hot summer shopping.

Every time I visit the PGA Superstore it is typically because I am in need of a new addition to my golf game, I know that they will not only have what I’m looking for, but will have plenty of options for me to choose from!
On this visit I needed a club re-​shafted and re-​gripped due to an angry outburst on the course. This was the first time I had visited their repair desk, and the gentleman helping me was very friendly, informative, and knowledgeable. He was clear about the pricing, my options, and when I could expect to pick up my club. Their pricing is fair in comparison with small golf shops in the valley and I was happy to give them my business.

I went in so excited because I’ve never been in one of these stores before and I love golf. We’ll let me tell you, I practically had to beg people to help me. Maybe it’s because I wasn’t buying anything. I had lots of questions but only wound up asking a few because I didn’t want to feel like a nuisance. I’ll be shopping at Dicks from now. They’re way more helpful and a lot friendlier.

Very good service. Showed me a great set of beginners clubs to get for my wife, and let her hit them for awhile. They pretty much gave a free lesson to her while she was hitting them. They also are going to add 1 ½ inch to the irons for free since we got a set. Would really recommend this store because I got great service.

I have some $ 10 off coupons to burn, so I stopped in today. I usually buy a glove but with the sale rack and a coupon I can get a shirt to shorts for 15 bucks or so. Good service and the staff is always cool. The customers are another story though, every time I’m there someone is trying to pull something on them. Today a guy had a return with someone else’s credit card receipt, he insisted in cash back. What world does that work in? Kudos to the staff for standing firm and not allowing cash back. They did offer store credit, of course he refused. And you chops with trade in clubs — stop arguing over the value. You paid $ 125 for used driver 5 years ago, and now you want $ 150 for it after putting idiot marks all over the top line and wore the grip down to the steel? Get real. 4 stars for the store, 1 for most of the customers.

Don’t let the name fool you. It’s not just a store for golf. Yes, anything and everything golf related you can find here. Probably the best store around for all things golf… but here’s what you may not know, they are also the best store around for tennis stuff!
Yours truly had a hell of a time finding higher end tennis shoes and finally ended up way down in Chandler because the only other store up off Shea 1) Way overpriced 2) Stood around and nobody helped me 3) Not the greatest selection. 3 strikes and your out in my book.
So back to the review at hand, they not only sell tennis shoes but they have great tennis attire and even a small tennis court for the kids to have lessons! Lots of selections of shoes and gear from Nike/​Adidas/​K Swiss/​Bobolat/​Prince/​Wilson all the major players. They can string your racquet there and while it was late and nobody was in the tennis section, I’m also certain you can demo racquets as well, I did this with a PGA Superstore back in Georgia.
So if you are looking for tennis gear this is the best place around… at a store named after golf. Go figure!

huge inventory right on the spot for you to choose. i used to be a big fan of Golfsmith, i am still a GS fan but PGASuperStore in Chandler is better than Golfsmith Chandler.
For great deals you still have to do your homework, but for walk in and purchase PGA is better for me. The golf simulator is handful and the bays are always available instantly (i usually visit the store around 6:00p). Customer service is good but don’t expect instant pestering from the staff. You need to know what you want, shop yourself or get instant help… by asking. You keep you mouth shut they keep theirs.
for club making tools its still Maltby and GS online to do the tricks. For apparel and golf clubs and accessories PGA has huge selections. Club fitting PGA has more bays, for club reshaft, regrip you have Dave, he is the dedicated person. GS? none; you have to get a hold of a sale staff.

Anything and everything you need for Golfing. Customer Service not great.

Don’t expect good customer service unless your a mild age white person, or look like you just got off the course. Not once was I asked if I needed any help. –_–

Today was my first visit to PGA Tour Superstore. I read the previous reviews so was a bit concerned. I was shopping for golf shoes and sandals. I had a very positive experience. The woman in the shoe department that helped me was wonderful! And so was the young lady that took over when she finished her shift. They were both attentive, helpful and knowledgeable about the products they were selling. I am a new golfer so really aprreciated their help.

Don’t expect any help unless you tape your credit card to your forehead. Or dress like you just got off the course. Twice now I’ve went in there trying to get fit for a driver only to have them turn on the simulator and disappear. Very unhelpful staff, the store is lucky they have just about everything a golfer needs because if they had to survive on customer service this ship would sink fast

I discussed my concerns with the manager at the store, whom seemed to understand and address my concerns. He said they are doing things about trying to get the employees to be more concerned with providing excellent customer service.
So I decided to try them once again, to see if anything has changed. This time the service was better, not best. After about 30 minutes in the store I was asked if I needed help, and did discuss with an associate on club choices for a bit and got a new putter, no the broomstick haha!
Overall: The experience was better then before, they do have a lot of work to do in terms of providing customer service. I will give them a try a few more times, especially when the new Titleist AP’s come out and see if they can earn my respect and business back…
To Be Continued…

Yes … great inventory and lots of hitting bays. Perhaps the worst service ever. Spent 90 minutes today shopping for irons and was not approached by anyone. Guy behind the club desk is surly and arrogant … another customer asked me if they were helping people today or if we had to track down help. Store was NOT busy. New signs on hitting bays ask that you speak with a sales associate before trying clubs — that’s new … and you have to talk to the surly dude at the desk … ugh.

This is Disneyland for golfers. New/​used clubs, driving range, clothes, etc… Not sure if they offer the best prices in town, but the variety and volume I would guess they would be hard to beat!