NY 54 Limousines

Terrible customer service.
I saw an H2 Hummer Limo on the website, and submitted the quote request form. I received an automatic reply email, asking me to call the company for more information. I thought to myself, «Why should I call them when I’m requesting an online quote?» But I did it anyways. I left a message and didn’t hear back. I called again and the following conversation followed:
NY54: (inaudible greeting)
Me: Hi, I’m calling to follow-​up on a message I left earlier regarding a quote.
NY54: Yeah?
Me: Well, I’m interested in renting a H2 Hummer Limo for four hours on —
NY54: I don’t have a Hummer.
WHAT!!! Then why is it posted on your website? Frustrated, I thanked the employee and hung up. You are better off going with ANY OTHER limo company.
(I also posted this review for New York 54 Limousines, which is the same company with duplicate Unilocal listings).

This business changed hands in June 2010. See Unilocal review for New York 54 Limousines to get an idea of current customer service attitude. Website
and also on facebook under NY54 Limousines.