My Dr Now

Don’t bother making an appointment cause your going to wait 2+ hours to get seen even if it’s a simple annual check up.

Updating my last review; the pros/​cons are listed there in more detail, so I’d suggest new patients check that out :-)
The nurses, as usual, were awesome. Everyone on the desk, plus Henry (I hope I’m getting his name right) was great when taking my vitals, even though I was a bit fidgety due to anxiety at the time.
Greg, the manager, was around when I arrived and was friendly as always. I feel like he probably took my issues last week seriously. (Greg, if you see this, sorry if I seemed short or annoyed; the anxiety was making me very uncomfortable and I was a tad dizzy and in a hurry to sit.)
I saw Dr Irons this time — SO much better. He talked to me about the fact I was on a high dosage for one of my medications, but we discussed it, he understood (and could see in his records, I’m sure) that I have been on it for a very long time at an unchanged dose, and could see I was a reasonable person. That was extremely refreshing after the previous person I’d seen (as per the last review) thought I was a drug addict and refused me almost all my medications, including the one I take for kidney protection. (As far as I know, it has no illicit uses — unless she was afraid of my kidneys working TOO well? :-O Kidding; it was just idiocy.)
I’m upping my rating to 5 stars as I was seen fairly promptly with an appointment despite it being late in the day, the nurses are as great as ever and Dr Terry Irons spent time talking to me, understanding a few things about me as a person, and my medications — he made me feel at ease, paid attention to a chest infection the previous person dismissed and was genuinely sympathetic, even though I know I was rambling a bit, and jittery due to the aforementioned anxiety. He was caring, considerate and he genuinely listened to me; my impression he is both a good doctor and a good man.
Basically, so long as you don’t get Tammy Cakmak, it’s a 5 star clinic — if you do, then you’re probably screwed; although if you are a masochist, it costs less than entry to the Power Exchange, and the ratio of women to men in the room is guaranteed 50:50 or better, so that’s something ;-)

This place is so unorganized it should be county. The left hand certainly doesn’t know what the right hand is doing. Went in for my medication (xanax) first Dr I saw didn’t write for that so put me on a anti depressant. 2 weeks later it wasn’t working. Saw Dr. Pragit. She didn’t like what the previous Dr had me on took me off that then put me on 1mg xanax and reffered me to another Dr within mydrnow. Now I’m seeing a different Dr. Irons. Doesn’t listen to me complains why Dr. Pragit put me on the xanax if she was just gonna pawn me off. Gives me now 2mg xanax. Next visit Williams-​Vaughan. She thinks she is not only a Dr but a psychiatrist. She doesn’t like xanax and is trying to find out of something traumatic happened to me when I was younger. Always she fills it and adds another medication. Next visit (I could never see the same doctor for some reason.) Monte Jones. I went in a week early because my family was going camping and I would not have been in town. He writes me a script for #20 pills till I could see Dr. Snyder. So now I meet Dr. Snyder, I must say he was the only Dr that listened and helped. Oh by now I’m on 40mg celebs, 4mg xanax and 500mg gabapentin. Which by the way is a joke. Now Dr. Snyder started doing something for me he wasn’t supposed to and that was put refills on my xanax. Well it came that time for me to get another prescription and Dr. Snyder wasn’t in so I had to see miss wonderful Williams-​Vaughan. The dumb bitch wrote me a fake script. While in the exam room she told me she hated it. I was too high on a dose and walks out to write my refill. Thinking nothing of it I didn’t look at it till I got home. The crazy bitch set me up. She wrote me a script for #280 pills and the paper seal wasn’t even stamped it looked like I made it at home! I went back and I saw Dr. Snyder and showed him and he went and made a copy by this time he comes in and tells me he is no longer allowed to write scripts for me. My file is frozen. Anyway they kicked me off the program. Refusing to give me my medical records been 5 months. And Dr. Snyder no longer works there. I just filed a complaint with the medical board because that clinic is shady and I don’t trust nobody! I’m just glad the DEA hasn’t flagged me for seeing so many damn doctors.

Made an appointment and asked for guidance in preparation for office visit. Waited an hour to be seen even though I was the first client if the day. In my room I was asked to sign additional waivers even after completing initial paperwork. Seems sketchy and wait time seemed contradictory. One rep on the phone was extremely rude and hung up on me when I asked to speak with my doctor. Really? I’ll take my business elsewhere.

If you have health coverage find a real medical provider. staff is very nice and friendly but docs don’t care what you have and just want you out the door asap. will also give you pills without bothering to figure out real diagnosis. I get better medical advice from the internet.

I just walked in and was greeted by a cold hearted woman. When I’m bringing my daughter in to be seen, I would appreciate someone greeting us with concern and the openness to help. We walked right back out. No thank you! Nobody deserves to be treated the way they do.

This place sucks! I had an appointment and waited forever. They did blood work and then refused to really go over it with me. Called me said it was fine. I am not fine and they are too lazy to try to figure it out. The staff is rude as are the doctors. Compelete scam I would suggest staying far way from this place and it’s horrible staff and doctors!

This is a patient mill. I brought my girlfriend here because she was having complications after having a surgery. They tried to convince her to make them her designated PCP as she was still filling paperwork. They must have a huge section of examine rooms in the back to hold people, because I must have seen a dozen people check in, but nobody came out! I watched as they argued with a man who is apparently a regular that they were back charging visits because they couldn’t find his payments. Two hours later (I feel asleep), my girlfriend came out, said the doctor visits her for 5 minutes, said everything looked fine (it didn’t), and dismissed her

Been there a few times. I went in with a migraine and got all the way to the back and found out they had NO injection meds available. Left and still had to pay. Office manager that day was extremely rude. Next time there was one person in front of me. Office person was really nice. Got to the back and they kept me waiting for an hour. Awful service.

I will admit that I am a doctor snob. I went to see a few doctors in the Phoenix area before finding Dr. Imani Williams-​Vaughn, and she is the best. I have worked in doctors offices before so I know what to expect and what to look for. A lot of doctors offices claim that they are HIPAA compliant but they aren’t. They expose your name on a clip board, not compliant, call your full name out, not compliant, or you can hear people talking in the next exam room, NOT COMPLIANT! Yet they have you sign forms stating you understand HIPAA when most people do not. Educate yourself. This office does understand and that is why I love it here. Thank you for caring about my health and my privacy. The office is bright and clean and the staff are very pleasant. I never have a problem getting an appointment either. Dr. Williams-​Vaughn is down to earth and not your typical in a rush stuck up doctor.
I HIGHLY RECOMMEND THIS OFFICE AND THIS DOCTOR!

Dr. Pragit is my Primary Care Physician. I began seeing her when my PCP moved out of state a couple of years ago. My initial visit with her was when she was with a practice in Ahwatukee; then I followed her to another practice in Gilbert/​Mesa; and onto My Dr Now.
She is not as available as she once was, and the main reason I chose her as my PCP is because she specializes in Thyroid Issues and Hormone Replacement Therapy. Well, she and Dr. Kennaley had managed to screw up my health by altering my prescription… what took me five years to achieve with three years of excellent health was taken away from me in a snap. Lowering my dose of Levothyroxin from 150 mcg to 75 mcg and taking away my Liothyronine 10 mg twice a day to nothing allowed my body to gradually go down hill. At this point, I’ve never felt worse since I was diagnosed in 2005! Thank you My Dr. Now! I’ve gained 45 pounds in six months and sleep three to four days out of the week… sometimes not waking for a day or two! My quality of life is nonexistent.
I am currently searching for a new Family Practioner or Internal Medicine Physician…

Waited an hour or more for every single appointment. Also they won’t refill prescriptions unless you either come in for a visit or pay $ 25 to use their «patient portal», even for maintenance medication.

I saw Dr. Janet Pragit at the Mesa/​Chandler location. I had seen her a few times for random check-​ups, but since I have always been extremely healthy– I’m a normal weight, and have no medical reason to see a doctor– I didn’t really ever need to visit the doctor.
Well, one time, I came in because I was having sudden digestion and fatigue problems and I told her about my various symptoms. Dr. Pragit, after listening to my symptoms, told me that my issue was that I was eating too many carbs. My bloating, bleeding, sudden fatigue, and other symptoms that no one wants to hear about were due to overconsumption of carbs according to her. I’m not sure how she came up with the idea that I overeat carbs (the bloodwork showed no issues other than low Vitamin D and, again, I am a healthy weight), but she was sure of it and gave me a list of foods to avoid. I wasn’t satisfied with this «diagnosis», so I asked to see a specialist. She told me she wouldn’t write a referral because I needed to try her diet first for at least a month. This made me furious.
I fought with my insurance and did eventually get a referral to a GI doctor without Dr. Pragit’s help. When I met with the GI doctor, he was very concerned with my symptoms and he said it was unlikely that overeating carbs was the issue. After a few tests over the span of a couple months, my GI doctor found out I have Chron’s Disease. If I had just pressed on with the diagnosis of «overconsumption of carbs» as Dr. Pragit suggested and followed her vague diet plan, my disease would have just further progressed.
While I appreciate Dr. Pragit’s speculation of my diet habits, when a suddenly moderately active person with no history of health issues comes into your office complaining of odd, serious symptoms that are altering normal patient behavior and functioning, maybe don’t tell them that they’re eating the wrong foods and tell them that dieting is the solution. While dieting probably wouldn’t have hurt me, there was clearly something else wrong. Healthy, active people don’t suddenly feel like they have a boulder in their stomach all the time and start sleeping 12+ hours a day. May I suggest actually trying to help them, and possibly sending them to a specialist after they specifically request one?

I am someone who is hard to impress. It is not because I look for faults or have a negative outlook on life. It’s simply because I’m stubborn and stubborn people tend to have a hard time letting go of their first impression.
When I first walked into the place it was clean and bright but it felt much more like and urgent care than a doctors office. I thought I was ready for a turn and burn experience. At least I knew what I needed refill-​wise (my previously doctors office closed). Lots of paperwork to complete each and every time I came in *sigh*. Sometimes there is a very long wait *sigh*.
Then I met Dr. Williams-​Vaughn. Before prescribing me anything she asked what other meds have been tried instead. She gave me some ideas on things that could help me further. I was skeptical about certain types of drugs. I thanked her and really appreciated her looking at all my problems-​not just the one I was going to get a refill for.
I left with a feeling of actually being cared for.
Then I had a issue pop up. I forgot to request a medication I needed. The doctors information was so eye opening that I had forgotten. When I got home I called Becca, at the front desk. She was wonderful in getting this issue resolved for me. I was floored at this type of service. I hope management knows how hard these 2 ladies work.
And the solutions that Dr. Williams-​Vaughn suggested? She nailed it. The qualify of my life has improved dramatically.

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Please don’t review this business if you received a freebie for writing this review, or if you’re connected in any way to the owner or employees. Normally I don’t write reviews, good or bad. I see a lot of bad ones about wait times, but waiting is normal at doctors’ offices. This appointment had me waiting about an hour, but I’ve had way worse. But this review is about the doctor, not the wait time. Dr. Imani Williams-​Vaughn had the worst bedside manner I have ever experienced from a medical professional. I went in nervous and left fuming. To start with, she came in, didn’t smile or shake my hand, and slouched down on the stool in the corner. She put off an air of a bored, lazy teenager and her attitude was no better. I told her I thought I may have had a miscarriage and she didn’t say anything so I went on, telling her my story. I said that I had irregular periods to begin with, and that, after a missed one by a few weeks or so and some other side effects, I took a pregnancy test. I said that the test was positive, but I had heard store bought pregnancy tests were unreliable. Then, after about a week, I started to have a very heavy, clotted period. Then I said, «So I think I was pregnant…» And was about to finish by saying that I thought I had a miscarriage and wanted to get checked out to make sure. But I got interrupted by her saying, «Uh, ya THINK you were pregnant?» She had a look on her face like I was an unbelievable idiot. So then she goes out to check if my pregnancy test was done and she comes back in and says, «No more prego,» shrugs, and changed the subject without even asking how I felt about it or letting me know what to do next. I thought, after a miscarriage, that one was supposed to get checked out. But she couldn’t be bothered. So we went on to the second reason why I came in, which was to have a hormone panel done. I told her I have struggled with my weight all my life no matter how well I eat or exercise. I eat less than 1200 calories a day and work out five days a week, and the foods I eat are low carb. I shouldn’t have to work that hard and only be able to maintain a heavy weight. So she asked me what my activity level consisted of. I started by saying, «Well first of all, I am on my feet all day…» I was going to finish by telling her that I work in a warehouse and walk 5 – 8 miles a day, and then tell her about my actual workout regimen. However, she immediately interrupted me and rudely said, «Nuh uh. What else ya got?» I just looked at her in disbelief. When we went on I had to ask her many questions because she didn’t offer any information on the tests she was ordering on me, and she gave me one word answers. Finally she left the room, making me think she was coming back, but she never did. Her nurse finished with me and the doctor never even finished with me or said good bye. It was the more horrible medical visit I ever had. She was rude, disrespectful, and unprofessional. This review is long, but I hope it was helpful to anyone thinking of going to this doctor. Finally, the practice charges you $ 25 for copies of your medical records, which I think is unethical. Bottom line, I’ll never be back.

I don’t ever go to the doctor because I can normally get rid of a cold by my self. Not this time. I came first thing on a Sunday and it took about an hour and 20 mins from getting to the office to leaving which is not to bad. All the staff was super nice and helpful. The doctor was also the same. Thanks

So this place is great if you want to get pills for all sorts of problems. When it comes down to being a doctor, they are the worst. Miss diagnosed 3 times and let alone the prices for all their treatments. On top of that, they charge for paperwork that needs to be filled out for employer’s when you get sick. Over all, my doctor now. Is not a doctor at all!!!

I had occasion to need to see a doctor at the last minute, and went to My Dr Now. I arrived quite late in the evening, at 7:20. (They are open until 8pm) Additionally, I did not have an appointment.
The clinic was very clean, bright, and cheery.
The front office girl, Megan, was a sweetheart. She checked me in very quickly and efficiently. I did not have to wait long before I was called back by the medical assistant, Joseph. He was also very friendly and efficient. I saw Dr. Pragit who made me feel very well taken care of. She was very nice, and patient with me. She patched me up, with a smile, and sent me on my way.
I will definitely be going back, and would highly recommend My Dr Now :-)

Don’t waste your time. They drain every penny possible through insurance claims. TIME IS MONEY… and they want all they can get.
A practice that always makes you wait has selfish intentions. They are typically maximizing revenue, over-​booking multiple appointments to allow for some «no-​shows,» «walk-​ups» and are even encouraging extended patient visits and un-​planned procedures because it will increase the day’s revenue. Basically:
More Patients + More Procedures = More Practice and Personal Revenue
I moved to Tempe about a year ago and My Dr Now was a convenient doctors office I established myself with.
I recently looked into my insurance claim history and saw the most OUTRAGEOUS prices for a routine visit (normally running about $ 120 at any other physician in my history) the stated reason under the claim was «additional office services»…WHAT?! .
One of the days that seemed unbelievably overpriced I will never forget; I was sat in the waiting room and after 20 minutes I opend the door and ask a passing nurse if my doctor had forgotten about me. She said no and that he would be right in.
Not exaggerating, I waited 11 more minutes staring at the boring blue wall trying to convince myself that some kind of emergency had to have happened.
After a total of 40 minutes in the room I came out one more time and it was then I was told that he had just come back from lunch… LUNCH. I was at a loss for words & the nurse couldn’t have cared less. Whatever, I got my 4 minute routine doctor visit over with and moved on with my day.
After finding out the obscene prices my insurance claims have paid for details stating «additional office serviceS» I had to blow this whistle.
I am absolutely livid at My Dr Now and its conniving practices.

This place is ridiculous. I made an appointment for 2pm and didn’t get seen until 3:30! Why? Because they took 3 walk-​ins before me! I was even early to fill out paperwork and everything! Yet when I asked the «nurse» at the front desk why I was being put after the walk-​ins, she smirked and said it was because of a problem with my insurance. All I could think was how rude she was.
The only positive to this building is Dr. Imani Williams-​Vaughn. She’s a sweetheart with spunk and I’m disappointed that this is where she works.
This environment makes me want to leave and never look back, especially after the rude nurse.
I do NOT recommend waisting your time here, all you’ll get is frustration and stress.