Hiatt James Andrew, MD

Over a year ago Dr. Hiatt treated me for a severe eye infection. My symptoms were obvious at that time and I had complete faith in him. When I visited his office for a follow up recently he was behind schedule & clearly wanted to get me out of there quickly. His first rant to me was about the need for me to follow up to an email I would be receiving from his office so he could get paid by my insurance company. He mentioned the fact that most of his patients are elderly and computer illiterate and how the government has complicated his ability to effectively make a living. This is not my problem & I don’t typically discuss politics. I feel this conversation was completely inappropriate. This was weird — and I never received the email. He then proceeded to scold me for not following his orders for aftercare. I told him that this was the first time he told me about it. His reply? «Oh maybe I didn’t tell you». After that I was given the standard «dry eye» diagnosis & told to purchase products from the optical department & return in one month. He didn’t bother to listen to my concerns or even look at my eyes. I am convinced that he had no recollection of my prior treatment or had taken the time to read my file. I subsequently flew out of state to see a cornea specialist. From that visit I have learned that I am suffering from complications due to the initial eye infection & that my cornea is severely damaged. I too, was given the «God Bless» as he left the room. Not what I was I was looking for.

I gave this doctor numerous chances. He mocked me for worrying about symptoms one time, he chastised me for shaking his hand when HE squeezed it too hard and I Unilocaled in pain. I had never in my life done that. I am a military officer’s daughter, I know a firm handshake — this felt it was purposely mean. He never apologized. He didn’t listen to my serious issues with my eyes. But he managed to say «God Bless» as he briskly left the room, What god does he follow? Perhaps the one in the mirror. He sure is impressed with himself. He sure wanted me to understand the hierarchy in there and he placed me down where he thinks I belonged. I will never, ever go back to him and in addition my vision is worsening and I am a good pro artist. I deserve and will find a good eye doc and get it sorted out. Lucky for me I am a strong person. What about someone insecure seeing him! I wanted to like him. I hate giving bad reviews. He would have gotten one star except when he does mange to listen to the problem sometimes he seems to understand it well at times and explain it decently. i have such superior doctors in my other medical care that I know I can rid myself of this weak link and have first rate care everywhere I deserve it, don’t youth think?