Francis & Sons Car Wash

I originally decided to go to Francis & Sons because it is two miles from my house. I didn’t have very high expectations because of the bad reviews, but they surpassed them greatly. Everything was well cleaned all the way down to the vacuum. They have an area inside out of the heat so that you can rest while they are completing your wash, and a few games for my kids to play while we wait. I decided to have them detail the carpets and interior recently. They did an amazing job, and only charged me $ 50.00!!! I have tried a few other car washes in the area out of convenience, and to see which I would like the best… I always come back to Francis & Sons.

It takes alot for me to write a review on this app. That’s how you know this place is garbage.
First off I usually go to this location as I live nearby. I was there for a wash 2 days ago (⁸⁄₂₅). Rained over night received my free wash within 48hr raincheck. I pulled away and noticed that one of the defrost vents were sticking up and them noticed my defrost vents were cracked and broken in multiple places.
I am a reasonable person and I know accidents happen, plus my vehicle is a 2000 pick up truck. Years of hot sun makes the plastic brittle. The «detailers» pressed too hard while they were cleaning the top of the dash and cracked the vents. I went back that day and explained to Eddy (employee) that I know this happens and I’m not too mad he said to come back tommorow and he’ll try to glue it… Next day (today) he attempted to glue some pieces back and broke more (fail). Then said to go to LKM to see if they have the part and they can pay for the part. LKM didn’t have it. So I tell eddy they didn’t have it… he said to talk to the manager and he can help with the part issue and I can write an incident report.
Here’s where it gets good… so I go inside end up talking to the «interim» manager… this guy is rude right off the bat. I greeted him and explained the minor damage to the defrost vents and what could be done… he replies a free car wash and that they can’t give me any money (I didn’t even ask about money). Well bothe the nice cashier and Eddy said that I could fill out an incident form. Just as she was going to hand it to me, the «interim manager» literally took it from her and said I could not have it. And that I would have to come back and talk to the real manager (Joe, who I will be definately talking to tommorow). I then asked what the damage policy was there… this guy had no clue… just said «free car wash, no money.» I then said «can I have an incident report to fill out?» He replied «no» and walked away… even the cashier was suprised with this guy… she shook her head and said he’s not the real manager and to come in tommorow to talk with the actual mananger.
So at this point my patience is tesed… I will have a verdict and a name for the interim manager for this story tommorow (day 4) at this place.

Dirty place. Very run down. Employees were not interested in getting my car washed very fast. Will not come again. Many better car wash places.

I been coming to this car wash for almost 2 years. I never thought it was so bad until this sales person name (Edwin).was so rude and try to charge me $ 200.00 for a detail. I got so mad and told him he can use it for he’s teeth because he had bad breath omg !!! This place is horrible bad customer service I asked him nicely to please let me talk to the manager, he told me he was busy. so I got off my car and I asked this guy if he knew where the manager was and he said yes so he took me to he’s office and I just saw him siting down on he’s phone for 10 minutes before he could of helped me so I explain to him what happened and he told me, that was he’s job to steal from customers so if you guys need a car wash go to cobble stone don’t come to this place … Franciscans sons don’t deserve a star

I am not all impressed! I purchased a groupon for (3) of their ULTIMATE car washes which is supposed to include: vacuum, clean glass, tire shine, air freshener, clear coat protectant, triple foam wash, interior dressing, underbody wash, cream conditioner-​applied to dash, doors and console; exterior dressing-​applied to all plastic. If anything, the wash that I received was nothing more than basic. I could have done a better job going to a $ 3 car wash and vacuuming it myself. The pics speak for themselves. I don’t even think they pulled the mats up the vacuum underneath. The car was still filthy and dusty and there was certainly no conditioner applied to anything! Extremely disappointing! This ULTIMATE wash is regularly $ 27.99…wow maybe they need to quality check their process as I don’t think the employees know what kind of wash you are supposed to be getting. Why is it so difficult to find a great car wash these days?

I was in town for business
My truck was filthy, but I was going to do a long drive later in the day that would mess it up again so I did not want to pay to much for a wash.
I stopped here because there’s a huge sign that says three dollar car wash what a deal!
I pulled in and asked if they still had the $ 3 wash, he said NO but today they where giving free $ 6 car washed with free hand dry YES FREE crazy.
I am not sure what the occasion was but this place was nice inside clean RR, air conditioning blasting as it was about 110 outside.
I notices that all the worker has shade to work in which was a nice touch.

Did a good job on the car wash, left satisfied, use groupon it will save a lot of money great bang for your buck

Despite the bad reviews, I thought that Francis & Sons wasn’t too bad. I brought in my car, which was very dirty and dusty because it hadn’t been cleaned in months (I know, gross, sorry), but the car was cleaned relatively thoroughly.
One of the best aspects about Francis & Sons is that they have a good place to wait for the carwash to finish, with some couches, tables, car accessories, and food & ice cream. It was a little bit loud because they have a TV (I think they were on the Dr. Oz channel last time), but I did homework anyway and it was fine. They have Internet for the customers, but it’s painstakingly slow.
The employees didn’t seem happy at all, but I guess no one can really be happy cleaning cars outside in the Arizona heat. On the contrary, the person at the register was nice — I had a Groupon for the Ultimate Car Wash, and she took care of it well. The Groupon resulted in about $ 15 per car wash for the Ultimate wash.
According to Groupon, here’s the breakdown of what the Ultimate Car Wash entails:
–Full-​service car wash
–Interior vacuum
–Complete window cleaning
–Towel dry
–Sealer spray wax and clear-​coat protectant
–Air freshener
–Tire shine
–Triple-​foam polish spray
–Cream conditioner for dash, front doors, and console
–Trim dressing for all exterior plastic
The Works Car Wash doesn’t include the last three on the list. I got a 7-​day guarantee on the car wash, so that I would be able to bring in the car again if it rained.
The interior of the car was very clean — the carpet was well vacuumed and the dock was glistening with its newly waxed surface, but the exterior could have been cleaner. There were some spots that was amiss, but given the condition that I brought the car in (yuck), I can’t complain. Also, I got the vanilla air freshener, but it smelled weird.
Overall, I would recommend Francis & Sons if you have a Groupon/​coupon.

Can’t even clean a car properly. I purchased the $ 15.99 wash which includes wheel shine stuff and inside fragrance which I never get. When my car was finished I walked out to inspect it. The entire car had water spots everywhere. The windows were still dirty. I started pointing out all that was wrong. They began to re-​detail it and wipe everything missed. The interior was NOT wiped down at all. If they spent half as much time on my car as they do talking to each other I wouldn’t have to complain. This is the first and last time I will go there.

Do not go here! I have had now two really bad instances. My wallet was stolen by one of workers and my other instance they broke my center console in my car. Terrible place. Bad salespeople that won’t take no for an answer, managing is insulting and cashier is very unpleasant.

Overall I am satisfied with this car wash. Prices might be a bit high but my car always looks great when it’s done. The staff is friendly and helpful. There’s a nice waiting area with a TV and couches to relax while your car is being cleaned.
If you buy the Ultimate wash (about $ 30) they give you a 7-​day guarantee so essentially you are getting two quality washes by buying one.
If you’re looking for a solid place to get your car washed this is the place!

I don’t quite understand needing «salesmen» as you pull in the drive. The menu is up there with the washes and their pricing, so just let me order. And ALWAYS a windshield repair guy! It’s like that at every full-​service car wash, so, I digress.
Cashier was very friendly. Waiting area has comfortable couches and a TV, or there is a sitting area outside. The job they did cleaning my minivan was exceptional for the $ 16.99 price point. This car gets A LOT of bugs on the exterior during the week driving the back roads of Pinal County. There wasn’t a bug left on the front grill. The interior was impressive with a Complete Armor All and streakless windows.
I’ve read some people complain about not getting into the nook and crannies on the interior. That’s a nonsensical comment as it refers to a complete car detailing rather than a quick drive-​thru car wash.
I’m happy with the results and I will return.

When you drive up you’re greeted and given a ticket. Not too many smiles, but due to the high heat… I guess I can’t blame them. The lady at the register though… is super unpleasant. No smile, greeting or any kind of positive customer service. What does she have to be upset about? She has a job, sits in a chair and has a job!!! The workers actually working on cars are hard workers. Although I wish they were more detailed in how they clean the creases and stuff. There were a lot of spots that were not cleaned like the cupholder or door. But overall they do a good job and have good prices. I’ll go back.

Well I looked you up his company up on the Internet thinking it was going to be superb paying for $ 25 hand wash oh my God it’s not worth $ 25 spots allover the car they don’t armor all the car inside other they left my antenna off at the drive 5 miles back to get it there was no apology not saying I will give you a free one the next time y’all will refund your money nothing I will never ever go back there

Not recommended. The cashier lady is unpleasant and the salesmen are pushy and rude. Even worse, my car was a little dusty on the outside and spotless on the inside when I took it in (the salesmen commented on how clean it was, I just wanted the exterior cleaned and waxed) — and I got my car back still dirty on the outside with a poorly applied wax job and dirtier on the inside than it was when I first got there. I feel like I paid someone $ 50+ to run a dirty rag around my car. Not sure how they’re still in business as the reviews seem to indicate this is normal for them.

This car wash is terrible. They are lazy and lie to their customers.
When I first arrived no one was around. It took 5 minutes of wandering around the car wash to find someone. Finally a manager showed up.
I asked them to vacuum my trunk (which I shouldn’t have to, but most of these places won’t vacuum trunks and offer some lame excuse for it). After the car was returned to me I asked the attendant if it had been done, and he assured me that it had. It wasn’t until I drove 10 miles home that I found out it hadn’t.
When I returned the manager told me it was that attendant’s first day and he was inexperienced (does one really need extensive car wash experience to know that lying is bad?). Even worse, the manager would not refund the UNUSED washes.
The rest of the service wasn’t much better. The console was still dirty and every mirror on my car was twisted almost to the stop. I definitely will not be back and suggest you stay far away from this place, as other reviewers have indicted nearly identical problems.

Review is for customer service, not car wash itself (can you really mess it up?).
If you like wheeling and dealing like in a 3^rd world country street market for your car wash services, then this is the place for you. I disliked the «what do you want, what would you like, we’ll cut you a deal» statements and their back and forth, etc. The site mgr Chris definitely had that shark like attitude, he should work for a 1980s car dealership. Extremely bad taste in my mouth.

When I’m lazy and don’t feel like washing my car when it’s hell on earth outside. .. I take my ride here!
Only reason I dock off two stars is for their high pressure, in-​your-​face sales tactics. No, I don’t want a wax no matter how low you continue to lower the price. I actually ENJOY doing my oil change /​filters/​waxing /​etc. myself, broseph.

This is the only place that I get my car washed.
It’s a fair deal and if you go in on a weekday it doesn’t hurt to ask for a discount for the second level car wash. Thats the car wash I always get as I like my tires to be «dressed».
They give me a punch card so I can collect towards a free wash and that makes me happy.
I have gotten a full detail here and will continue to do so every year as I believe my car is worth it.

Just drove up during business hours, saw other cars being washed, and thought I would get a carwash… Nobody was standing where they «take your order»… Waited for 30 seconds and left… Found a better deal at Chevron giving $ 5 car washes with 10 cents off of your gas… Can’t sustain a business when the most important person isn’t there…