European Wax Center

Been a regular here for last 5 years. Place is awesome great waxing service by Anna and Kristine. Only reason I’m rating low is their policy on maintaining room temp at 70 and cannot make the room any more cooler. Ridiculous with Arizona summers, hot flashes the experience is getting worse! Wish management changed this policy.

I’ve been coming here for years, this place is always great! Shauna is awesome and works with you to get everything gone. Kristine is awesome as well!

New management and this place is back to being awesome. If you are new to the whole wax thing, just be sure to tell them so they can walk you through all the FAQ’s (questions you are afraid to ask).

I have had a few different specialists and my fave are Kayla and Katie. Both are amazing! I also take my daughter for eye brow waxes. Highly recommended

Brazilian waxes are never easy. I had a great experience with Melinda And I even bought a package. She recommended some great products and I’m even coming back for brow service. Thanks !

Lets face it, waxing is not fun. So, it is extremely important to have someone knowledgeable, experienced and somewhat entertaining when you are getting hair ripped out of your body. I have found a great waxer, Katie at this location of European Wax Center. She is very experienced and is also funny which helps ease the pain (a little).
European wax center uses a strip less wax which is much better on the skin and they also have a pre treatment process which helps. They are experts at eyebrow waxing and offer many other services. I have had a great experience so far and I will continue to see Katie for my waxing needs.

Awesome! Professional and very clean! (Very important to me being in the medical field!) Extremely kind and patient staff –always friendly with a smile. Love Kacie !!!

Waxing your nether-​regions doesn’t sound like a pleasant experience, no matter how you put it. But Tori, a waxer at european wax center, actually found a way to make it enjoyable. I planned on only waxing before my wedding, and after my first experience with her, I chose to purchase a full year (+1 bonus month) which is about to come to a close. It obviously doesn’t feel good, but she makes it as painless as possible and distracts me from any residual pain with wonderful conversation and her bubbly personality.
Full disclosure, I probably won’t renew the pass, because there was a price increase for the Brazilian wax pass and I am super cheap, but I did choose to continue purchasing other passes because they offer very reasonable promotions where you can buy 9 of one area and get 3 free, and I don’t see myself ceasing to purchase those (they never expire, and work at all locations).
But, for normal people who aren’t as cheap as I am, here are some points you should know: The wax they use is of very high quality, EVERYTHINGGG is properly sterilized, the receptionists are sweethearts, the location is spotless and the interior design is pleasant. I have never felt uncomfortable in their office, they always call and send an email to remind me of my upcoming appointments, and Tori ALWAYS does a fabulous job. Your first wax is free (or Brazilian is twenty-​something), so what are you waiting for?!

I’m happy with my waxing here. It’s clean, and the staff is professional. I usually go to Katie, and she is great. She does an excellent job! Very nice and puts you at ease.
I’ve never had a problem with appointments. Sometimes I need to reschedule and the people at the front desk are always accommodating. They always give me a reminder call a day before my appointment.

Horrible experience! I went in for a bikini wax and I knew it wasn’t going to be pleasant but this was something else. She kept trying to rip the wax off before it was ready … OW! And after all that torture I still have about ¹⁄₃ of the hair left! It’s sporadic, a few here, a cluster there. I don’t understand how she could have missed so many areas! Very disappointing :(

I’ve been coming to EWC for so long now. I have a wax pass and I absolutely love it, best investment you can make! My favorite girl is at this location — her name is Chelsea and she always makes sure to do an AMAZING job! She is friendly, quick, and makes you feel comfortable! I’ve gone to a lot of locations throughout the valley and this will always be my favorite! The front desk girls are organized, professional, and accommodating to their guests! This location is worth going to!

On a whim, and because I thought it might provide for an amusing experience, I asked my cosmetologist daughter to wax my back. I don’t think she wanted to do it, as I was immediately provided with 3 reasons why it would be more expensive for her to do it than EWC. Hey, I wouldn’t want to wax my dad’s back either…
I pulled up the website to perform a little recon, and noticed first-​timers get a free waxing*. Couldn’t find what the star referred to, so I gave em a a call. For guys, the free service could consist of an ear, brow or nose wax. Booked!
Showed up, checked in, answered a skin questionnaire and awaited my mistress of pain. Her name was Kayla, she was petite, had striking blue/​green eyes, and is a talented artist. After verifying that she had not yet detached any of her client’s epidermal layers, and she didn’t plan to make me the first, I let her approach my ears for the freebie.
Totally painless. And since I had recently shaved, she had to tweeze some of the short hairs the wax couldn’t pull. I thought «this is going to be fun» as I removed my business blue button up long sleeve.
It wasn’t until the 5^th or 6^th strip that I started to question my decision. Ain’t no funny @#$% happening, and it was starting to sting/​burn/​hurt. Found out that some guys just get up and leave part-​way through a back wax. Probably because they aren’t made to pay if they capitulate to a TKO.
Kayla suggested that I go to my happy place, and continued the depilation. I winced with each spirited yank, like a captured spy who is continually open-​hand slapped while bound to a metal chair. Kayla, sensing my distress, or maybe noticing my perspiration sopping the protective paper table lining, would place pressure on the newly follicle-​free area… and darn it, that helped.
It was rough, but we got through it together. The $ 58 was rendered, along with a generous tip (how much should one tip a back waxer?) and I emerged with revealing, beautiful skin… under my dress shirt. I was strutting, glowing, and feeling fabulous! I took those 4 steps to gorgeous, and I never looked back.
However, when I fabulously strutted at home in front of the family, I was informed that there was a line of demarcation about two inches under my neckline which stretched from shoulder to shining shoulder. It looked like a rip-​curl of hair-​nastys were about to white-​cap. Guess the neck and shoulders were not part of the full-​back wax. Must remember that for next time, or as I like to call it: 4 weeks out.
See you then Kayla, and this time I wont ask you to take pics

i started coming about a year ago and it started out great. Except when all of their experienced waxers seemed to disappear. I used to go to Char and she was great but stopped working there. The last 3 people I’ve had have messed my eyebrows up royally. One girl got a huge glob of wax in my hair and didn’t say a WORD about it and let me leave with it in there. Totally unprofessional. The next made my full eyebrows disappear when all i asked for was a clean up. So I had to wait for them to grow back in. I decided to try someone new, her name is Shantelle (sp?) yet again and not only was wax put on the same area about 6 to 7 times, one eyebrow came out almost half as thin as the other one. I completely broke out from being waxed in the same area over and over again because she said she «hated tweezing» I will now have to wait another few months just to let my eyebrows grow in again, they were messed up so horribly.
After these experiences I finally was fed up and contacted them to see if I could get the rest of my eyebrow wax pass refunded. Not only did I try to stick it out and try new people, all of them screwed up horribly. They really need to re evaluate their waxers and not just hire anyone. All I can say for people going in, is DO NOT see Shantelle!
On the other hand, the owner Katie contacted me and offered me a full refund on my wax pass and a free consultation with one of their very experienced waxers to start getting my eyebrows back in shape. So while I have had a horrible experience lately, the fact that they have righted their wrong makes me bump up their rating by a couple stars.

There is nothing more enjoyable than getting hairs plucked from your eyebrows it is such a pleasing experience. With that said I was really pleased with my service at the European Wax Center.
I went in with a disaster from a waxing/​plucking from Dolce and my stylist fixed me up. We discussed how we were going to get those sister back to normal. She did a slight grooming and opted to let them grow. It was a rough month but I did it and when I went back we touched them up and now they’re back to normal.
The waxing is delicate and not harsh and no over plucking! We discussed what I wanted and what shape I desired. Jackie gave me her input and I listened.
As a new customer my first service was free and I has a coupon for my second visit. The $ 18 after that is well worth it and reasonable. Eyebrows are very important in a woman’s life and should not be messed with carelessly.

Been coming here for a couple of years now… Kacie is the best! Front desk people are friendly.

Worst location ive been to yet. Constantly messing up my appointment. Multiple times when ive had to cancel or reschedule they said the problen was handled and somehow my account went on probation for no call no shows? Their clocks are 6min faster than 3 different clocks synced to mntn time so when i showed this last time, 1min past my appointment they said there next opening was in an hour. Good thing they only have 2 good waxers. I wont be returning

I had Kayla for my eyebrows and she was great! Very personable and wanted to make sure I was happy with them before leaving. The décor is very cool and the receptionist is friendly! Oh and your first brow waxing is free! How cool is that? Dont forget to tip though ladies! Free doesnt exclude you from leaving a tip!

I love this place! Char is a great technician and I always look clean and polished when I leave.
They are very professional and flexible.

I never gotten a brazilian wax before. I done bikini in the past. Since I moved to Arizona I havent gotten anything done. I was surprise how many location they had here in AZ. I book my appointment and I was set up for a first time customer. I got 50% off for the brazilian was which came out to be $ 21. Super cheap and worth it.
Kacie was my wax girl she was great. She talked me through the whole process. Because I was scared as hell of being waxed down there. Believe me, she made me feel so comfortable I hardly felt the pain most people worry about.
I will be back soon for my next appointment.

I had never been to a European Wax Center before and was very excited to learn about the establishment. The location was clean and the staff was extremely helpful. The girls at the front desk were friendly and made me feel welcome. I was a little nervous, but the second I walked through the doors I knew it was going to be a great experiance.
My wax associate was Tori. She was incredibly friendly and put me at ease. I had a lot of questions regarding their different services and she was patient and friendly while explaining each different service. She even told me about current and upcoming promotions to help me find the best price for my desired service. She made the process painless and comfortable.
I loved their products and staff. I will definitely be returning to this location, and to Tori specifically.