Endocrinology Associates

Newly diagnosed type 2 diabetic and so glad I found this office. I was able to get in the same week. I called another office and was told there was a 5 month wait for an appointment. Must be one hell of a miracle worker! But I needed help now. Not a fancy waiting area compared to most medical/​dental offices I’ve been to but I don’t choose my providers by their waiting areas. There are not many Endo offices in the Chandler area and I don’t want to travel to Phx or Scottsdale routinely for what could be a life long issue. Front and back office staff was very efficient, I gather they see a lot of patients. BONUS-​they have a full lab and imaging onsite!!! Dr. Alamir was great, very personable and attentive. Spoke to me for about 30 minutes on diabetes care and treatment options. Full exam including eyes and feet was done. Plenty of education material was provided. Even a glucometer starter kit was provided, although I gather that is the norm. Hopefully the care and positive vibes continue.

Just the worst experience ever! Now I know why there are only terrible reviews and glowing reviews. I believe they writing their own reviews

On my initial evaluation Dr. Reddy read my charts, concluded that I was already on medication for Hashimoto’s from a former doctor, and asked, «so what do you want me to do?» I should have walked aware at that very moment.
I did like Dr. Perkins, but after months of trying to figure out why I was still having symptoms despite good blood work I must have struck a nerve with her. After insisting that we have to keep looking into why I’m struggling, Dr. Perkins casually commented as she was leaving the exam room, «maybe you have a brain tumor». Later that day the office called me to say they no longer needed me to come in for my appointments as they can call in my blood work and make according adjustments to my medication. I found another doctor after that.
Hashimotos is an ambiguous fight to find normalcy again, and often very discouraging. The reason I first went to Endocrinology Associates was because I didn’t feel I was being heard by my last doctor. For her to say something like, «maybe it’s a brain tumor», as a medical professional, as a casual comment is beyond unacceptable. And honestly, I really don’t need more discouragement. I battle that on my own just fine.
I never reported this to a medical board out of good faith that maybe Dr. Perkins was having a bad day, and would never actually intend to be so careless. I hope I’m right and such an incident has not and will not ever occur.
Dr. Reddy is a snob.

My last review = Dated. Time for an update!
I’ve been a patient of Dr. Amir Harari for almost four years now, and he’s seriously the BEST physician I’ve encountered in my young life.
So much so that I wish it were possible to have this guy as my PCP!
I have highly recommended him to quite a number of friends and Unilocalers now that have had horrible experiences with other Valley endocrinologists.
He really has a way of connecting with his patients, very patient with addressing any concerns and plans of action. You never feel like he’s trying to bolt to the next patient or write off your symptoms.
Hey ladies, he might even heckle you about why your boyfriend hasn’t proposed after FOREVER!
Plus not waiting 20 minutes beyond my original appointment time in three years? Yeah, the punctuality is more than appreciated!
Thankfully almost four years post thyroidectomy, my ½ thyroid has been behaving. Hopefully that continues. I will gladly come in once a year for a higher copay instead of my PCP.
While the front desk staff here leaves MUCH to be desired (gotta love an ugly, UN-​Customer Service Oriented attitude from those ladies), Crystal the MA is a doll.
I didn’t see Susan this go around (ultrasound tech) but she’s also amazing and makes getting your neck poked and prodded a little more tolerable!
If you need a stellar Endocrinologist for anything from managing your diabetes, thyroid disease or cancer, you’re in good hands with Dr. Harari.
**Hey, PS, Doc … I’m finally engaged. HAH! No more heckling? Or is this only the beginning with old married folks jokes?! ;)**

I have type 2 diabetes and no thyroid. I have been on medication for thyroid since 1969 and diabetes since 2013. I went to this place because my doctor isn’t able to control my diabetes so I thought a specialist would help, OMG, I wish I would have read the reviews and saved myself a $ 40 copay. From the beginning to the end went from bad to worse.
1. Extremely high wait time (my time is valuable too). I waited almost an hour.
2. Rude workers behind the desk, I never got one thank you or smile from either one of the two that were back there.
3. Took my blood pressure and I had to ask what it was.
4. Got into a room and the wait started all over, it was over 45 minutes before anyone came in.
5. Finally the doctor and some med student (with a lap top on wheels) so the doctor said he was a med student but he never came near me, just kept typing on the computer, came in. The doctor did shake my hand. I told him about my weight gain, my out of control sugars, the fact that I didn’t feel good, and nothing. I gave him history on my thyroid and it was as if he really wasn’t listening to me. Told me he wanted some labs, was going to try me on a new medication for type 2 diabetes. Gave me a paper and that was that. His medical tech came in handed me a bottle of medicine and when looking at it, I said, that is the wrong dose the doctor told me something different. She said, «well, break it in half.» I told her that being a NURSE, I was almost 100% sure this medication could not be broke in half, she grabbed the bottle from me and I could tell she was really irritated with me and huffed off. She came back and said, «you were right it can’t be broke in half and we are out of the strength you need, he will phone a script in for you.»
6. I went out to the front desk and was told I had to «schedule my labs», with my schedule and the fact that my sister was having surgery, I told her I couldn’t just schedule, that I could pop in when I had the time and she told me I could not do that, she also said something about an ultrasound which I found odd because the doctor never mentioned an ultrasound. Shouldn’t he have told me he wanted one?
7. Later that night I went to pharmacy to pick up prescription, OMG, I was told my insurance (and I have great insurance) would not cover any medication over $ 1,500. What was he giving me-​GOLD??? I could not believe it. Anyway, I called the next day, had to leave a message was told I would get a call back which I did the next day. She told me she would let the doctor know. I got a call from pharmacy that med was filled, I went to get it and it was metformin, that I have about 15 bottle of at home and the doctor knew this. I refused to pick it up and called the next day and left yet another voice message. I got a call back from med tech (she is not very nice), very smart with me on the telephone. First of all I am older and don’t appreciated some young snippet copping an attitude with me.
8. After much back and forth, I finally got the first med approved and only got 24 pills for the month, what do I do for 6 – 7 days the rest of the month? I am sure there is other pills that work just as well and cheaper. I do believe they are in cahoots with the drug company. Why would you prescribe an expensive medication like that?
9. I was surprised that the doctor called me and left a message to call him, which I did and all I got was med techs message to leave a message. I am not playing phone tag with anyone.
10. I feel like I as a paying consumer is paying his wage and that I should be getting excellent customer service from the time I walk into the door until I walk out that door. I never saw any of that at this office. I for one will not go back. When I have to spend $ 40 out of pocket which I know some people will say that is not a lot of money, but when you are sole support of your family, it is a lot of money and when I have to spend that, I expect nothing less than great service, something that makes me want to come back. I will not be back.
11. I asked for a female doctor, got a male doctor. I do not trust the med tech after the mistake with medication she made, what if I were elderly (older than what I am), not understanding medications and I broke that pill in half because she said to? She is not a nurse and should NOT be DISPENSING medication to ANYONE. I guess it is cheaper to hire med techs then nurses, so I guess you get what you pay for.
12. Overall, not impressed.

Wow. Dr Mishra is fabulous. Too bad the office is like a circus run by a bunch of clowns. I simply cannot tolerate the rude and inconsiderate staff. I honestly cannot remember ever having such a frustrating experience in a medical setting.
Firstly, I was contacted and told that my daughter’s scheduled appointment, to review the results for her blood work, needed to be rescheduled. In the message left, I was advised that the next available appointment would be 2 months out. What? This is an endocrinologist office. We are there because we have a medical concern. We already had to wait 2 months for our initial appointment as it was. What kind of medical practice would operate in this manner? Then, two days after that message was left, I received another voice mail confirming my daughter’s oringally scheduled appointment. Quite confusing, really. With that, I then called the office and waited 20 minutes on the phone, where I was then told the appointment is in fact on the day and time, as originally scheduled. Hmmm. And I was spoken to as if I was an idiot.
Needless to say, my daughter and I arrived at the appointment as scheduled and were seen by Dr. Mishra, who is incredibly professional, well spoken, thorough and considerate. She is truly brilliant and was such a pleasure.
Checking out was another experience all together. The MA was neither kind nor helpful. The MA was asked by the doctor to send in prescriptions to our pharmacy. She asked which pharmacy we use. My daughter told her we use the Walgreens across the street. Rudely, the MA asked my daughter if she even knew the zip to the pharmacy. Give me a break. The pharmacy is across the street. The zip is the same as that office. And honestly, being a medical office, who writes prescriptions for most of their patients, do they not have any other patients who use the pharmacy across the street? That was a bit odd.
After that, we went over to the scheduler, who was also terribly rude and rather indignant about a matter of scheduling a blood work appointment and a doctor’s appointment. She was so disrespectful and dismissive, then matter of factly disagreeing with me about information that the doctor 2 minutes prior to that had advised me of for our next appointment. I can’t imagine that the doctor told me one thing of significance, then changed her mind and didn’t bother to tell me about this, nor have her MA tell me. My daughter and I were escorted by the doctor to the MA’s desk. We saw the doctor hand over the paper work and then walk away. We saw no other communication between the doctor and the office staff. One minute later a scheduler is indignantly telling me that I don’t know what I am talking about. Unacceptable. I am the paying customer in a medical setting. A professional person would have clarified this discrepancy for me by consulting the doctor, so that I felt confident about the change in directions. Instead, the scheduler wanted me to take her word for it and was not the least bit kind or considerate about my apprehension on the matter.
Lastly, when I asked for a copy of the blood work results, the scheduler sent me back to the MA. We walked back through the office, over to the MA, only to then be told no, the scheduler can give them to us. So, we then walk back through the office again to the scheduler’s desk, who then openly acts irritated that she needs to print these for us.
I am a mother with three children. I am in medical offices all the time for various appointments. Never in a doctor’s office, have I felt so disregarded and been treated so disrespectfully. Almost livid with this treatment, I decided right then that I need not bother to schedule the three month follow up, because I have no intention of continuing to give my business to an establishment with such horrible staff.
Sad really, because my daughter and I both enjoyed Dr. Mishra’s professionalism and found her to be truly knowledgable on the subject matter.

My care provider, Marie Perkins, has made an incredible difference in my life. I had struggled for 3 years to understand and get my PCOS under control. After visiting endocrinology associates, I found out I had other underlying endocrine issues. My support from Marie Perkins has made my life 100% better. I FEEL LIKE THE BEST VERSION OF MYSELF AGAIN!!!
Marie always takes the time to listen to my concerns, offer realistic support and suggestions, and is hands down the best health care provider I have ever had in any field. She is patient centered and always does a great job writing down take home information so I am more empowered to make good decisions for my health.
On another note, the office staff in nice and helpful in person, yet almost impossible to get on the phone with having to push numerous #‘s to reach the correct person. Endocrinology associates needs to update their phone system to make it more simple with less options. They have added online scheduling and patient portal, which will probably help that issue.
If you are struggling with possible endocrine issues, go see endocrinology associates. Don’t wait one more day being miserable!

While the doctor was superb, I have never seen an office staff so offensive.
I have been in health care for many years and in my twenty years as a provider, I have not seen the outright insulting manner of the desk staff.
I would recommend the physician I saw in a heartbeat, but in all good conscious, I am very wary of recommending the group for fear of my patients being treated the same was.
I would urge these excellent and compassionate physicians to impart the same excellence and compassion to their staff.
Great doctor visit
terrible experience

I have been «seeing“Dr. Mishra for over 7 months and I write seeing in quotes because I have seen her only 2 times. I originally went there for menopause severe symptoms. To date I have not been able to get them to start me on HRT therapy. Her office is HORRIBLE with capital H. The worst office I have ever been to. They have been dragging me through out these 7 months. It seems that I am always begging someone to return a phone call, to give the the lab results to get me an appointment to give me a prescription. Just draining mentally and physically that I dont know why it took me this long to finally seek a new doctor. They are awful at returning your call even if it is an emergency. They say they will call you once the labs are ready but they never called me, I had to call and call until finally someone returned my phone call and they she said oh its the long weekend so I will call you back to get you the HRP. Never got the phone call. Called again left a message and they finally called me back after a week. Turns out, they now tell me I need the results of my last pap smear and my mammogram to go ahead and prescribe the HRT. Really??? You are telling me this NOW! After 7 months. I am very very disappointed at the «care» they show patients. I will NOT recommend this office or doctor at ALL to anyone. Good luck getting to talk or see Dr. Mishra because she is always out of the country and even though they have several doctors at the chandler office NONE of them will see you! I give one star so I can write this review but I give them zero stars. I wish I could have read some of the reviews here before going there. I was in a desperate situation and just went there because they are in my network.

This practice is the worst run office I have ever encountered. They don’t return phone calls for 7 – 10 days if you’re lucky. I’ve been seeing Dr. Mishra for over a year to adjust my thyroid medication. They have me return every 2 months for blood tests and office appointment to review the lab tests results. They hold you hostage to this by not renewing your prescription for more than 2 months at a time, so if you want your medication you are forced to return, have lab tests in their lab, and be seen a week later. Every two months they make changes in my medications and dosages and in a year’s time, nothing has been accomplished but jacking around dosages. Recently I had my annual at my PCP and took in a copy of all of my lab results to add to my records there. Somehow those did not make it into my records in spite of the fact that the doctor left the room, made a copy of them, and handed me back my original. So when my last lab work was due, rather than ordering just the necessary thyroid studies, a complete panel was done — even though those same tests were done 5 months earlier with normal results and a copy given to the office. $ 109 out of pocket later I am still waiting to hear from billing after many calls to dispute those charges and the tests being done unnecessarily. I even confirmed with the lab tech the day of the tests that ONLY thyroid tests had been ordered. This office is a money-​making machine and in a year’s time nothing has been accomplished regarding my dosages other than a lot of money spent. I would not recommend this practice to anybody.

Total disaster, it took them 20 days to get my prior authorization for my med and I didn’t have my medication for this whole period… my insurance had to call them because I kept telling the insurance that it is their mistake but I was wrong… i had also to call them again and again but no reply… one time I had a billing issue, they never returned my calls… what a place, better live in a 3^rd world country, at least they don’t charge you lots of $$$$$$$ for nothing… great business

I wish I would have seen all the bad reviews before, we would have changed Drs sooner.
The Drs are not bad, but as others have said the office staff makes it impossible to see the Drs or get prescriptions or get any service.
We saw Alimer and my only complaint about him is he didn’t look at history to figure out cause and effect, he only looks at the last 2 sets of tests. He decided a non thyroid test result was a problem as it went up 1 point (this number went up and down 1 – 2 points continually over the last 2 year), so he cut my medicine way down. The next lab results for thyroid were very low, I felt awful, but that one test went down one point and he declared it a success and wanted to keep me at low thyroid.
He also had done several ultrasounds, to make sure some other organ was not having a problem. There were no bad blood tests for those organs and while I am fine doing a test to make sure there are no problems I am not sure there was any reason to spend my money doing those ultrasounds.
However, as others have said the office staff is the real problem. They are awful — beyond awful.
We have not had problems with the appointment staff, in fact we started calling the appointment staff to try and get the other office staff to return calls (sometimes it worked, sometimes it didn’t).
So getting prescriptions refilled, getting lab results, getting any concerns answered by the Dr, you will spend a lot of time trying to get them. I started just going to the office and sitting in the waiting room until they gave me test results — yeah a waste of time but it worked.
I think a big problem is they can’t seem to keep their staff. That is very telling. The Drs assistant seems to last no more than 6 months. sometimes not that long and they are the ones that fill prescriptions, give you lab results, etc. Which means every 3 – 6 months I am retraining them on what the medicine is, how to work with our mail order pharmacy or regular pharmacy, and have to keep asking them for lab results as they can’t seem to get them to us while we are there in the office even when we ask the first moment we see them. The recording says calls will be returned in 48 hours, but often it takes several calls from me (2 days apart) and calls to the appointment staff who sends Urgent messages, before I get anything and I have gone to the office and sat and waited for lab results that I needed for another Dr and could not get any other way. These are not copies of older lab results, they are the original ones they never gave me.
The billing staff does a horrible job. They are always saying we owe them money when we don’t. They don’t bill like other Drs (e.g. Dr visit on X day, we billed $, Insurance paid $, you owe $). They are itemized lines of things I have no clue what they are, something like 5 line items if you see the Dr for a regular visit, 10 line items if you get some lab work, etc. Oh, and nothing is in order by service date, just insurance made a payment or you made a payment, so you have to figure out what date it goes to. I have to prove to them that the insurance paid them for the bill (give them the EOBs) and prove I paid my co-​pays (copies of my credit card statements), so they can get their information correct. But they never quite get it right and the next month I am doing the same thing all over again.
Right now they owe us money as my husband mistakenly paid a bill we didn’t owe when I was out of town. I am sure it will take a lot of work to get that money back, if we ever do.
We since moved to another Drs office. It is so nice to have a billing staff that does a good job, get our lab results handed to us every time we go to the office without us asking more than once, and not be wasting all the time we did before with this office. Oh, and my meds are at the regular dose again, I feel much better, and that other value that was going up and down a little each test my new Dr says has nothing to do with thyroid.

I hope you have a lot of patience, otherwise find yourself another doctor.
This place is totally unprofessional and the staff is not patient oriented. I should have paid attention to my gut feeling the first time I was there. The front desk people never smiled, never even looked at you and they acted like you were a bother to them. But I went anyway and saw the doctor. He scheduled me for a future appointment and his assistant was to call in a prescription for me. It has taken me almost 6 weeks to get my prescription and I still don’t have it. I have called and called and went to my pharmacy several times and they tell me the same thing, they can’t get in touch with anyone at the doctor’s office to get a diagnostic code for the prescription. You end up always talking to someone who isn’t even at the same location, which is frustrating because she doesn’t even know anything about me.
When I called today, I had an appointment card in my hand with the two dates for my lab work and the following week to see the doctor. They called me to remind me of a lab appt. It was not the date that was written on the card they presented me at my last appointment, so I called them back. It took me three tries and 20 min on the phone to get anyone, and when I did the girl was rude and told me they never made a mistake. She said I must not remember canceling it. That is such a lie. I put the date in my phone and on my calendar and when I told her I had no reason to cancel it and I had the appointment card in my hand right now with the original dates, she told me, it doesn’t matter, she has no openings for that day. It would have to be weeks down the line. I had already waited 8 weeks. I’m so angry because I DIDN’T CANCEL the appointment and I’m a diabetic who really needs to see the Doctor. She wouldn’t listen to me at all.
I do think Dr. Alamir is a good doctor, but he has surrounded himself with incompetent rude people who won’t take the time to listen, continually over-​talking me as I tried to explain. I’ve never seen anything like it. I was recommended to Dr. Alamir by my other doctor. I will certainly inform him of the way I was treated. His office staff is kind and compassionate.
If you like being in an office where they treat you coldly, mess up your appointments and fail to even get your prescriptions correct, this is the place for you. I chose other wise.

My endocrinology appointments here are hit and miss. Some of the staff is so friendly and some are not which makes a big difference to me. My first appt. here I waited 3 hours to see the doctor, since then it has gotten better. I see Dr. Alamir and I have not had any issues with him or his PA.

While Dr Alamir maybe a «Top Doc of Phoenix» the staff at this practice is horrible! You call and the desk just transfers you to voice mail which may or may not enable you to a call back 24 – 48 hours later. Better not have an emergency…
Was supposed to get an order for blood work follow up and I had to call 5x to get the order! Never received it, then I receive 3 separate letters (postmarked 21 Jan, 21 Jan and 22 Jan). Then after opening, the order is dated 7÷10÷2014 and due on 22 Jan. Really people??? The envelope is not even postmarked until the 21 and 22^nd! Take some pride in your job or go work at the county hospital/​body shop.
The physicians whose practice this is obviously do not read these post as if they did, they would have more of a proactive approach to fixing the problems.
I called again today and of course left a message… let’s see how long it takes to get a call back this time.
ZERO STARS!!! (the one star is just to get this posted!)

«‘Doctors?’ said Ron, looking startled. ‘Those Muggle nutters that cut people up?’» ― Ron Weasley, Harry Potter and the Order of the Phoenix
After a dramatic year of treatment at a different and shitacular place for my Grave’s Disease, I ran across Meagan B.‘s review and found the amazing Dr. Amiri Harari. I ran away from my old specialist and never looked back… not even to obtain my records [more like they’re holding it ransom for some dumb reason and won’t fax them over]!
This guy is a peach. From Day 1, everything went amazing. Even without my medical records, we got my bloodwork done on-​site and we did an ultrasound before I even left [something the old doc never even suggested that I do]. I feel completely at ease with him. I get anxiety whenever I go in for anything medical but Dr. Harari makes me feel relaxed.
Since I was already feeling crappy and frustrated about a year of taking Methimazole and not being able to find the right dosage, Dr. Harari answered all my questions and concerns in regards to radio-​iodine. I took a few weeks to think things through. I asked his assistant and even Dr. Harari himself a million questions by phone and never once did he make me feel like I was wasting his time. I felt confident in going through with the radio-​iodine treatment under his care. While the desired results aren’t kicking in yet, Dr. Harari and I decided that I’ll get bloodwork done every month for a few months to see if the hormone count will go down so I can become hypothyroid. I appreciated how thorough we got in regards to my situation and his opinion was really appreciated. Fingers crossed that I don’t need a second treatment because I don’t think I’d go through it again!
Dr. Harari is a brilliant specialist, knowledgeable, and patient. Like Meagan B., I’ve never had to wait more than 20 minutes past my appointment time to see him. I have nothing but praises for the guy!

If you care for your life, do not visit this practice. After giving you an appointment they make you wait for 2 hrs. I have visited this practice 3 – 4 and had to wait 2 hrs everytime. Doctors are horrible. My doctor did not do my biopsy correctly and it had to be redone. So that was horrible. When I moved out of state, I requested my medical records for continuing treatment because I have a serious medical issue. Its been four weeks and no action has been taken. I have left 50+ voice mails. No one picks up the call. They call back only once every 24 hrs between 9 am and 10 am in the morning. Technically they work 9 – 5, but they never answer calls and do not call back. I am considering legal/​other actions against them, because I fear that lack of records can interrupt my treatment plans at my new location. Never use this practice.

I adore Marie Perkins. She is caring and compassionate. She takes the time to explain everything and answer any questions, no matter how silly they seem. A couple of times I have had to wait, and once even reschedule, but for the most part I’m seen on time. Even when I do have to wait I don’t mind because Marie is worth it. The medical assistant is always friendly even if the front desk is lacking warmth. I’m very pleased with my experience here and will be happy to stick with Marie for all my endocrinology needs!

I’ve been seeing Dr Reddy and Marie Perkins since 2005. Here’s how it always goes: Schedule an appt with the doctor but find out when you arrive that they actually have you seeing the Physicians Assistant, Marie Perkins even though you specifically requested Dr Reddy and made the appointment to see her well in advance.
Wait well over an hour in waiting room. Then, have Marie be curt and rude w/​you while NOT listening to anything you have to share. Then, she will order your meds for Formulary after you told her generic is what you’re insurance will cover.
As for the office staff… If you get VERY abnormal lab results, the assistant will leave you a msg to call back ASAP but then won’t return your call for several days while you wait.
I have been seeing Dr. Reddy and Marie for over 8 years and nothing ever changes. I want to find a new endo but there are no others that I can find in Chandler. I have seen numerous patients walk out of the office waiting room, swearing never to return after they’ve gotten completely fed up. I will need to succumb to finding a new doctor and make the drive to Scottsdale or downtown. At least the office wait won’t run over 2 hours like it does routinely at Endocrinology Associates.

I referred myself to Endo Associates, specifically, Dr Harari, based on their reviews on a site specifically for rating health care providers. And I’m damn glad I did.
Dr Harari is fantastic. On my first visit, he contradicted everything my previous endo said and did a much more thorough exam, which confirmed that my thyroid needed to come out immediately (multinodular goiter, 0.00 TSH). His manner is attentive and compassionate; he didn’t blow off my symptoms, and he treats his assistants with respect. The ultrasound tech confided in me that everybody, patients and staff, loves him. It’s easy to see why — he knows what he’s doing and is very easy to deal with. Thanks to him, I got fast-​tracked to have my cancerous thyroid removed, where my previous endo told me it was nothing to worry about (14cm across and 77g, nope, that’s JUST FINE!). Following the surgery, he listened to my remaining concerns and laid out an action plan on the spot.
The rest of the practice is, AFAICT, just as competent. I have no problems scheduling appointments or getting immediate callbacks, and everybody I’ve talked to at the Chandler and Scottsdale offices is top-​notch.
I absolutely and unreservedly recommend Endocrinology Associates, full stop.