Sarku Japan

Love this place! We get food here when we are shopping or even as a takeout, shrimp teriyaki with mushrooms is my go to, my husband loves the chicken teriyaki. Surprised by the negativity in the reviews, this place always has a line, especially weekends, they are typically the busiest out of the other food court areas. Staff is awesome there, the guys are always sweet and friendly and always offer extra sauce :) yum!

Beware Consumer, Food poisoning! we whole family got our lunch at this place, chose chicken teriyaki with rice, no veggie, I don’t think the rice has any problem, there is something wrong with chicken, it muss be, I am pretty sure, since those are only food we ate. Later afternoon, all family, no one survived, had severe vomiting, even more horrible experience, at night time, I was running the fever, along with diarrhea, vomiting, headache. The next day our whole stomachs were still sore and we all felt weak. What a terrible, horrible, no good, bad day we had! We will never ever come back to that place again!

I am amazed by all of the bad reviews. My family loves this place. They get the chicken teriyaki with vegetables and add hot sauce. If they are shopping or walking around the mall, they will typically stop by and get some. My mom will even just stop by the mall to get takeaway. They love this place. I usually get Panda Express when we are out. However, over the Christmas holiday, I tried my dad’s out and thought it was quite good. It was actually better than my Panda Express (they were having an off day). His only complaint is that they usually given too much rice. He’d prefer more vegetables. I like that you can see them cook up the food. My dad says the best chef is an older gentleman. On this given day, he said the chicken was a bit tougher. Who knows… I might try them out next time we are mall shopping.

Restaurant review
This is another Kato Cajun restaurant in disguise or vice versa. I forgot to mention somehow Kato Cajun uses the same carry out box… I wonder if this is owned by the same owner. Yes this is a lot busier than Kato just around the corner. Yes they have a cheaper 1 entrée meal at 5.95 for chicken teriyaki. An employee was standing in front enticing you with samples. The food really taste the same, but you get less sauce and less portion here. The meal comes with white rice and for another 50 cents you can upgrade to fried rice or brown rice. You get a side of vegetables which is chopped up cabbage. It also appears that they reheat the food on the hot plate after you order so it is somewhat fresher than the other stands. To me it taste a little less salty than Kato but really has the same taste. Overall you will leave full, but you can definitely do better.
Pros: free sample, daily 5.95 chicken teriyaki meal with white rice and vegetables
Cons: bland and still salty
Hidden deals: Daily special with enough food for 2
Health code rating: C, all of these restaurants are so so in the mall. Check out the violations

I really like the stuff. Normally, but today they gave me some food that they had already prepared previously. I assumed it hadn’t been there for very long. I was wrong when I got to the table into the but it was cold. So I took it back and the guy was indignant about it after he stood there for several minutes he asked me if you wanted him to make a new one. I said no give me my money back because I’m not going to put up with that. Go give somebody else your business there’s two other Oriental restaurant pretty much the same thing. I told them I would never buy that stuff again I suggest you do the same thing go to someone that would appreciate your
business. That’s a negative one star by the way.

Okay, all these reviews are shocking to me. This is the busiest restaurant in the mall. Always has a line. I could seriously eat chicken teriyaki with fried rice every day and never get tired of it. The employees are super friendly. They are always saying jokes and having a good time while they prepare the food in front of you. Every time I go to the mall I get lots of waves and smiles from the cooks. LOVE this place.

I actually crave the msg in their food every once in while. My recent experience has caused me to rethink. There is a good reason why there is a sign up front says make sure you get your receipt or your meal is free. While the order was rung up, I was ask «extra meat?» answer «no». He then proceeded to ring up the order and failed to give me a receipt until he caught me staring at the sign. When I check the receipt, I realize that he had charged me for extra meat even though there was no instuction in their toothpick system for extra meat. When I pointed out this error, he apologized and refunded me. But I am left feeling that there is something fishy in their business practice. I will stay away from this place from now on and take my msg craving elsewhere. CHECK your receipts!!!

very rude costumer service, when I asked one of the ppl who works there to give me bag he was upset and he shook his head while looking at me in very disappointing way, because, you know, I took his money and I didn’t pay for my meal?!

I don’t know why no one has reviewed this place yet. I personally think the food is not too bad but you can not understand a word of anything anyone working there is trying to say. I’m sorry. I am not trying to be rude or disrespectful. I am being totally honest. And what really gets me is that what they try to say is no where near what they are trying to say. The woman had to actually pick up a packet of sugar and show it to the guy behind me so he could understand what she was trying to say. It’s baffling.