Norris Tire & Auto Center

Had a new tire that was not even put on the ground yet. It was bad, took over 24 ounces to balance it. They would not help me get a new tire to replace it, because it wasn’t bought from them. No matter where the tire has been bought, if it is new or even if it has been driven on. If it is defective, and you sell that tire or can order it you should honor the warranty. I have been working on cars and selling tires since 1975 and have never had this happen before. They can forget about me ever recommending their location, if anybody asks me about them.

Very honest and had great pricing to patch up a flat tire (16.00). Would definitely recommend to a friend. Not busy when we went there Saturday around 2ish

I got a flat tire late one night, and was looking up places with great ratings to take my car the next morning. The next morning, I was able to get my spare on, I called Norris to see if I could get in that day. I was greeted very kindly on the phone and received phenomenal customer service in person when I was able to get into their shop. No appointment needed that day. They patched up my tire, and put it back on my car within 20 min. They were very reasonably priced at $ 16 to patch the tire.

First time visiting Norris. Best price in town for what I needed. They had my size in stock. The service was fast, friendly and professional. They did a great job at a great price. I will definitely be returning in the future.

I have been to Norris several times over the past twenty years, mostly to see if a flat tire could be repaired. I have always received good service. However, this last time I was shocked at how fast I was in and out.
I was riding around with a donut on and the regular tire was in the trunk. As soon as I filled out a form at the front counter, someone took my car in, found the hole in the tire (relatively minor hole due to a screw from traveling through a construction area), repaired it and had the tire back on my car so fast that I hadn’t even taken a drink of the free coffee I poured for myself! The cost was nominal, and worth every penny to get back on the road in a matter of minutes.
I always recommend Norris for tire repair. The service is fast, inexpensive and honest.
If you check my reviews, you will read about the experience I had with one other popular tire place in town where I was lured in with a coupon for free tire repair. Sorry, but I learned my lesson.
Thanks, guys!

I recently had the awful experience of having two tires slashed. I looked up tire companies and teetered between going to Walmart, which I figured would be least expensive, and Norris, a local and family-​owned company. The insistent advocate for small business in me won (despite how poor I am these days), and I called up Norris. I am SO glad I did.
I called at 9:00am and talked to Scott. I told him my story and asked if I could bring my car in this week or next. He said to bring it on in today, and then asked if a tow truck already had my car. No, I hadn’t called up a tow company yet, and he said not to worry, that he would take care of it. He took down the description of my car and its location and said he would send someone to pick it up.
Less than an hour later, Scott calls me to say that my car would be ready in HALF AN HOUR. In just 1.5 hours, they had arranged for my car to be picked up, had gotten it to the shop, and had the new wheels on my car.
The price ended up being very fair, and especially considering the short time it took and the outstanding customer service. On my way out the door, Scott told me they rotated the new tires to the front (it had been my rear tires that were slashed) — something I hadn’t even asked of them. What professionals!
I went from being quite moody about the car vandalism to being completely happy and positive. While it sucks that people out there slash tires for no good reason, people like Scott & the other staff at Norris restore your faith in humanity.

Norris Tire = Incompetence.
I had then rotate/​balance my tires. When it was done, I drove off and heard this loud scraping thumping noise. Turns out they forgot to tighten the lug nuts on one tire.
Tire had to be replaced because it was damaged. They still charged me for the rotation (36.36).

I own a 2009 Honda Accord. I came in for a 60,000 mile service.
The place is pretty remote, it’s behind the County Market next to the Planet Fitness. I came here because it was one of the only auto service places that was open on the weekends and had a good rating.
Pros:
— Polite and nice
— They don’t charge as much as other places I’ve been to (oil & filter change amounted to about $ 25)
— They work fast, as long as you don’t come in 7^th in line (they are first come, first serve)
— They don’t try to sell you anything unnecessary. They only worked on what I suggested and I asked them to notify me if anything else needed work (they told me nothing else needed work, only what I suggested did).
Cons:
— They didn’t know what a 60,000 mile service for a Honda entailed. I had to bring up what
suggested for a Honda as well as my owner’s manual. I’m sure they’ve worked on Hondas before, they just don’t specialize in them.
I don’t know if they used Honda parts or after-​market. I really don’t care as long as it works the same and lasts the same. But if you need to know, you should call and ask.
Be sure to know ahead of time of what you need done. They don’t seem to specialize in anything but they can do anything so long as you know what needs to be done.
No appointments necessary, just show up.

Ok! This place is the sh&%! I’m telling ya word of mouth gets you good business OR NOT! and this is one place that is consistently good and I’ve told everyone that this place will not rip you off. Love it.

I take my SUV to places near home and work. One of them is Myler Automotive, the other is Norris Tire. Because I can drop off very early in the morning I’ve used Norris the last two times and was happy with both experiences. Recently I left a list on the front seat of possible things for Norris to fix, including brakes (I’d been hearing noises). When the call came to say it was time to pick up my SUV they told me the brakes were fine and that the noise was likely something temporarily caught in one of them. Despite every opportunity for Norris to rack up a big bill, they charged me only for an oil change and new wiper blades, which I’d requested. A couple of reviewers online say they’re not friendly. Who knows. Mechanics aren’t known for their people skills. But they’re nice enough and do good work.

I’ve been going to Norris since their days on Springfield Avenue. Always have been satisfied. I don’t know a whole lot about the workings of cars but trust the guys at Norris. On numerous occasions I went in asking for work that I apparently did not need. They could have just done the work and charged me for it, but instead they were honest and told me what I really needed, which was considerably less than what I was asking for. They may have lost a sale or two over the years, but they gained a loyal customer. I do all my maintenance there, buy my tires there (and get free rotations with that purchase), and when a problem arises, no question where I’m bringing my car. Norris is completely on the other side of C-​U from where I live, but it’s worth the trip.

I know nothing about cars, but these guys were helpful. They even showed me a diagram of what parts of my car needed to get fixed. Didn’t feel ripped off. They also managed to save me some money. All the guys were super nice! Highly recommended! (And they take all credit cards!)