I Hotel and Conference Center

Finally a hotel with excellent Internet!
So the hotel was amazing, but if you need Internet to accomplish work it’s normally a struggle at most hotels. I’ve never seen hotel provide good connectivity (23 Mbps download and 36 Mbps upload) to the guests.
The room was clean, comfortable bed, roomy, and the accommodations for the hotel all around here were great. We will be returning to this hotel next time we are in the area.

Back again and it looks like new, great people, and shuttle from the train station. The lady who made up my room did a great job. We had 2 big conf dinners and they cooked very good meals for large groups.
The rooms are nicely laid out, clean and very comfortable.

A pricey but nice hotel and conference center. Everything is clean and modern and the staff is friendly and helpful.

My husband and I had our wedding ceremony and reception at the I Hotel on March 26. The experience was second to none and I am in awe of how seamless the whole experience was.
Megan Cravatta was our initial sales contact last July and we immediately booked our wedding day without seeing any additional venues.
Morgan Montgomery was our event coordinator and has extensive experience with coordinating weddings (including at Disney!). She was always reachable via e-​mail and helped and reassured me throughout the whole planning process. She provided me with detailed notes and plans so that I would know exactly what would happen on my wedding day. I feel like I gained a friend through this process!
Jose Canas was our catering contact and was also exceptional. He was very easy to communicate with and offered great suggestions.
Our guests had nothing but good things to say about the customer service, food, and accommodations this weekend. I felt like royalty the whole weekend and could not be happier.

Loved it. Were on a stopover for a family road trip and needed a break before arriving «home» for the holidays. (Where we would be sleeping on a variety of guest beds, fold out cots and inflatable mattresses)
Contemporary, upscale décor, and even better a staff ready to assist with our needs.
Beds are super comfy, and the staff were very helpful setting up the fold out couch in our suite for the kids.
Want a break from routine, and need a little pampering? This is the place…
Felt the rate was in line with what was delivered.
We did not bother to check out the light breakfast included in the room rate. Sounded a bit limited.

Hands down, the best hotel in this area. If you your child is considering attending Uof I, don’t think of staying anywhere else. If you’ve been on the find-​a-​college road show, you’ve already been to some nasty hotels. Stop the pain. Stay here and you will be pleasantly surprised.
Once you’ve established yourself as a guest here, you get preferential treatment for future stays like the high demand events such as Dad’s weekend.

Really clean, modern hotel at the tip of the campus. Got a great deal booking the day of our stay (sunday) and only paid $ 118 with taxes! Great toiletries and Starbucks Coffee in the room. Super comfy bed and a clean bathroom. Glass stand-​up shower (no tub is fine by me!). The attached restaurant (Houlihans) is a chain, but has friendly service amd decent food.

Well, 1^st off I must say that the rooms are over-​priced. I paid $ 199/​night. But that’s cool though, the hotel is located right on campus and I was willing to pay that price for convenience, so i’m not tripping to much. I LOVED the furniture & décor in the hotel lobby. The rooms were very very nice. The beds were super comfy. There are fancy toiletries and Starbucks coffee in the bathroom. Plus they robes and even have a complimentary tote bag in the closet.
It was odd that the bathroom didn’t have a real door. There is just a sliding door that doesn’t close all of the way. It’s a bit weird b/​c I was traveling with a friend and 2 children. Not a lot of privacy.
Now there are 2 things that I didn’t like:
1. The «Complimentary» Continental breakfast offered at the Houlihan’s connected to the hotel sucked. I didn’t have high expectations going in, but it was bad. I needed something quick so I went to get a bite and there was only bran cereal, orange juice, coffee, just 2 plain bagels left and some bread & butter. WTH. 1^st of all who eats bran cereal? I had 2 small children with me and i was expecting the hotel to at least have some regular cereal available for the kids. And as for me, the options were ridiculously scarce. BUT, again… all of that can be overlooked. I’m not tripping too much on that either.
2. Now, what I do have a problem with is the hotel’s CUSTOMER SERVICE! Thumbs down!!! I made the reservation in my name and I paid for the room. My friend was staying in the room with me and for some reason when she went to pickup her key, they asked her for a credit card! WHY??? They put a hold on her card for the entire amount of the hotel stay. So at checkout I paid for the room using my credit card. They gave me a receipt… and the funds were taken off of my credit card the following day. The problem is that they also charged my friend the SAME AMOUNT on her card too. Apparently they double charged us on the same day of the checkout.
My friend called me 2 days after we checked out and told me that they took the funds out her account as well, which caused an overdraft in her checking account. I called the hotel and spoke to the Night Manager. She could not explain what was going on and she couldn’t even find record of my friend’s card on file. She also confirmed that who ever was working the front desk at the time should have never even requested my friend’s credit card in the 1^st place. After a 20 minute phone call, the manager’s solution was to have my friend call the hotel so that they can have a conference call with her banking institution in order to resolve the issue. So, because of their screw up, my friend has to be inconvenienced by 1.) not having access to her money + causing her to have an overdraft in her bank account and 2.) She has to take time out of her day to address an issue that shouldn’t have happened in the 1^st place.
Oh and never mind the fact that the night manager never once apologized for the inconvenience… the best part is that the night manager HUNG UP on me while I was still talking! How rude was that! I wanted to call back, but I just left it alone.
Bottom line, I don’t care how nice the rooms were, customer service is everything in my book. I will never stay there again.

Excellent hotel. Location is very convenient for those visiting the research park. It’s also within walking distance of Memorial Stadium and the State Farm Center. The Yellow #1 and Gold #10 buses stop in front of the hotel and go to campus. The rooms are comfortable and contain interesting books to read (more can be found in the lobby). The exercise room contains a fridge with bottles of water.
The staff that work here are helpful. I forgot one of my shirts when I left, and they even called me later to ask if I wanted them to ship it to me.
Note that the hotel is located next to a bunch of farmland, so sometimes the whole area around it will smell like manure.

I stayed here in May 2015 for a U of I Extension training session, and being unfamiliar with the hotel I was not sure what to expect. I travel a bit for work, so I’m used to the average, just above adequate hotel experience. Let me tell you… this WAS NOT one of those run of the mill hotel stay experiences. From the moment I walked in the door, I was greeted by the friendly staff who quickly checked me in and guided me not only to my hotel room, but also to the room where my training was taking place. I was pleasantly surprised by how modern and absolutely clean the room and the entire hotel actually was. I’m travelling back to Champaign at least 3 times over the next few months, and will definitely be staying here again and again. No reason to go anywhere else. I loved it!
WiFi — All hotels claim to have «high speed internet», but this hotel actually delivers. All throughout the hotel property I had a strong signal and super fast speed on multiple devices. I could not have been more pleased!

Generally an good stay. Very clean, mostly friendly staff. Liked the room, modern feel, sleek, didn’t have that «too much cleaning fluid» smell of an older place. Definitely liked the room.
Very unhappy with the breakfast. Says you get a tall coffee, which is actually a small. And the sandwich was more bread than anything else. I made a comment about the «tall» coffee being small (since it is) one server handed that well, the other was a bit snarky. Considering how nice the rest of the hotel was, to me would be better to not offer the breakfast than offer something that doesn’t match the rest of the experience. Jut sort of brought my morning down, but not a game changer. Definitely my hotel of choice here.

As an alum of the University of Illinois at Urbana-​Champaign, I don’t make it to visit the campus very often, but it’s always nice when I return. I was there for a Faculty Women of Color Conference and the I-​Hotel was the host conference site. I loved the hotel ambiance. Very contemporary. The outdoor seating was wonderful. Unfortunately, there were no hotel rooms available, so I can’t speak to the actual room accommodations. However, the conference sessions were in very comfortable rooms with good seating and amenities.

The IHotel is the best hotel in Illinois I have ever stayed in! It is clean, comfortable, and the staff is very accommodating. My fiancé and I stayed for a night for our anniversary and loved our stay. The hotel offers massages right in the hotel which was very convenient. They also give you a complimentary breakfast voucher for the café by the lobby. You are able to choose a coffee, tea, or a soda, as well as, a muffin, bagel, or breakfast sandwich.
Cons: There is not a pool or a hot tub, and it is not very soundproof to slamming doors or people talking in the hallway.
Cool quirks: They offer a selection of books in each room. They lobby has a cozy fireplace.

Landmark Review:
I was here for the Carle new employee and recognition event. Great venue with lots of parking. Staff is friendly and helpful. The food/​appetizers that they served was quite delicious. Carved beef fillet and a bunch of small apps hit the spot. The venue is very new and well design. Overall a great place to host events. Free wifi as well!

I came here for a conference with work. They provided a good lunch (chicken and veggies) and a snack (brownies, cookies, and fresh fruit) which were all delicious. The rooms for the conference were clean and professional.
Went to the Houlihans (on site restaurant) for a reception and had excellent wings, spinach dip, pizza, and fried mushrooms. Also enjoyed several beers. Staff was accommodating and found chargers for my friend and I who both had different phones (iPhone 4 and 5) after our phones had died at the bar.
Everything seemed great until we went to go to sleep and my friend removed the ‘how to be green’ card from the top of her bed and got in only to discover another card buried in between her sheets. We couldn’t tell if they had been lazy while making the bed, or had just remade her sheets without removing them. Either way we asked for them to remake the beds (just to be sure) and had to wait for a while just for them to come up.
Overall great experience until the dirty sheets!

iHotel is probably the closest hotel to the ISU campus in Champaign, IL. We went for one night only, to attend a wedding.
The event itself was not held at the hotel, so I can’t say anything about their facilities. But, we did spend the night there and had a quick breakfast at their coffee shop.
First, the hotel. From the exterior, it does not really look like much. The interior tells a much different story. They obviously spent quite a lot fixing up an older hotel into something very modern and very pretty. The lobby and adjoining lounge are roomy with comfortable seating. The front desk staff was very nice.
The rooms were also well done. They were well appointed. The beds were comfortable. The bathroom clean and modern. The TV left a bit to be desired — it was a flat screen, but did not have a great selection of channels. Seems to be something they skimped on that was pretty minor that could have a big positive impact on their customers.
The only real disappointing experience with had was the coffee shop. Serving Starbucks coffee, we expected good coffee. But, the coffee was burned. The servers were obviously college kids who were nice and cheerful, but didn’t really know what they were doing.
So, if you need to stay in Champaigne, the iHotel is a good choice. But, for coffee, go elsewhere.

Wonderful hotel, clean and modern!!! The bed is even better than Tramp Chicago!!!
Free:
–Breakfast, comes with one sandwich your choice and a drink
–Free bottle water all the time, pick them up at the lobby next to the gym room
–Free in room Starbucks Coffee & Tazo Tea
–Free shuttle pick up and drop off everywhere on university campus

When we are in Champaign, we almost exclusively stay at the iHotel. Sure there have been times when we haven’t planned ahead or there’s a bank of rooms for a wedding and we have to go elsewhere, but we always regret it.
This is similar to a Westin, and for Champaign that’s a big deal. Sure you can find more opulence in Chicago, but really there’s nothing missing from a stay here. Super comfortable beds, large rooms, marble countertops, plush bedding, attentive staff, nice products (Rusk shampoo, Starbucks coffee in rooms).
They offer you a coupon for free coffee and a breakfast sandwich when you leave. There’s plenty of parking. You’re close to the athletic facilities, but heading to the main quad is a bit of a hike.

Extremely comfortable, modern, with all our needs met by attentive staff. I will continue to come back here on our return trips to Illinois.

Very modern and sleek. I love this place!
Customer service is excellent. We arrived at around 6pm at night, starving, and after checking in and hauling up our luggage to our spacious room, we went downstairs and the lady at the front desk recommended a nice Italian restaurant right down the street, even printing out a custom version of Google Maps with my name on it. They even greeted me by name when I called front desk to request blankets. Very professional.
The next morning, we rode a complimentary shuttle (but really, it’s a tinted black GM Suburban) to the university in the pouring rain to avoid parking meters and when we were ready to head back to the hotel, we gave them a call and waited 5 minutes.
It’s relatively inexpensive for what the hotel offers you, especially the service and shuttle service (to/​from the school or airport). The rooms are very contemporary, nicely designed, aesthetically pleasing, and comfortable. In the morning, complimentary breakfast from their café (just a pastry and beverage) is offered or 50% off each entrée from their full-​service restaurant.
Definitely recommended for anyone visiting the campus. I was impressed, thank you!