Country Squire Cleaners

I recently had a house fire and the restoration company I used — uses Country Squire Cleaners for their laundry needs for their fire customers. WHAT A NIGHTMARE!!! Kevin the owner had met we me personally after returning my clothing to me and having what he though a piece of black rubber imbedded into so much of my clothing from either something that was left on the clothing or a piece that came off his dryer he said (either way) he checked personally all the clothing before laundering them and he personally admitted to this HUGE MISTAKE. Not to mention admitting to heating my clothing on too high of a heat and damaging all the soft clothing. He took my clothing back almost 2 weeks ago told me he was 90% sure he could restore it back to its original state. After being very patient and not getting updates from him I finally called the restoration company and demanded answers. The restoration company brought my clothing back to me with still black rubber marks on the majority of the clothing and the soft clothing still felling horribly hard and brittle with Kevin claiming he checked my clothing 2 times himself and said it was ok. The restoration company took pics, I took pics of how the clothing was returned and demanded that Kevin write a check to me for my loss of my clothing due to the piece of rubber that came off that he fully took responsibility for from the beginning. I have spoke with the restoration company and fully hope they stop doing business with him because as a business man this is shady and a horrible way to do business. I would hope that Kevin will follow through and produce a check for the damages incurred on all of my clothing that were caused by his laundry facility. My advice to anyone reading this is take your business elsewhere!!!

I see there are a few negative reviews here, but I am not sure why. I’ve had my clothes dry cleaned here a number of times and have always been satisfied. The first time I went I also had a pair of tuxedo pants hemmed and the lady who did the stitch work seemed to do a fine job. I would, and have, recommended this place to friends as I think they do a good job for a reasonable cost.

I was mislead (lied) on the cost of cleaning a light weight and not very soiled jacket; was told $ 16.75 when I dropped it off but when I picked it up the bill was $ 22.70; they did not tell me that they charged extra for the removable hood and jumped the original price up also. They pretty much said «too bad», will NEVER EVER go back there… will use the Star Cleaners on CountryFair Drive from now on…

Country Squire is the best cleaner I have found in Champaign. I have sever military uniforms that I need pressed with military creases and they almost always get it right. I have the occasional mess up but they will fix it. I can’t say anything about their tailor as I do not go here for my tailoring service.

The service from Country Squire Cleaners is the worst I’ve ever recieved. I took a pair of skirts over to have the hems fixed on both of them (the originally shoddy blind seams had come apart in the wash). I let the girl at the cashier know that I wouldn’t mind regular hems if it made the job easier.
After waiting long two weeks I picked them up. The blind hems were still there aaaand… the hems ripped open again after one wash!
I took another long bus ride over and asked them specifically to give the skirts regular hems this time. Well when I arrived the next week– there were the blind hems, once again! I explained to them that they were trying to solve the wrong problem– this time I asked for a different seamstress and explained quite clearly the service I wanted.
I wasn’t about to show up again to find unfinished skirts so today (pick-​up day) I called to ask about the progress and the receptionist informed me that my BLIND HEMMING was complete but the skirts weren’t steamed on time. Well, here I am, rescuing a pair of skirts that still aren’t finished, after over a month of «service». Needless to say I did not pay. Save your money and time, skip this place.

It’s a decent cleaning service. I’ve had articles a bit damaged from them (buttons, stained with starch, fraying). They’re nice but not particularly friendly or inviting, frankly. Prices are OK; the coupons are helpful. Shop around and you’ll pinpoint your favorite in town.

I’ve gone here a number of times. The customer service is pretty good, I haven’t had any problems in that department. And the actual cleaning seems competent. They did a good job of trying to salvage my wool pants that a cat had urinated on.
But the pressing/​ironing is often sloppy. On multiple occasions I’ve had shirts and pants with wrinkles pressed in all over.