Residence Inn Atlanta Perimeter Center

A week long stay in any hotel can be challenging if you love snacking constantly. My parents post retirement live for their snack attacks and a microwave for holiday leftovers.
Christmas was spent in GA and the retired folks stay a week everywhere they go. So, the sibling with Platinum Elite status (also affectionately called a Marriott Points Whore) suggested a two bedroom suite here. The choice turned out to be a good one and it totally met our needs. Devin at the front desk was professional, attentive and resourceful. Admittedly one of the chairs in the suite should be retired and soon. But absent that, it was a great place for an extended visit. It is clean, reasonably priced, next to I –285 and close to our loved ones.
Service — 5 stars
Value for the Money — 3 stars
Amenities — 3 stars
Location — 3 stars
Rooms are villa style which provides greater privacy, meaning you rarely encounter other guests which we liked.

As a gold member, I stay in a lot of Marriott hotels. This place was really disappointingly filthy & overpriced. Warning about the suite with 2 bedrooms: If 2 people try to shower in the 2 bathrooms at the exact same time, expect the downstairs shower to be FREEZING COLD. There was no hot water at all in Room 222. Edited to add: We needed ice for our cooler. The ice machine was located in the kitchen of the main building. The kitchen was cluttered & grimy. Eat here at your own risk.

We stayed here one evening.
I don’t typically stay at Residence Inns for some reason — I’ve stayed at most every other Marriott brand multiple times, so I was not sure what to expect.
Check in was fine. We made our way to our respective rooms. I had room 511.
It was a bit warm when I entered, so I cranked the AC on (it was thankfully a digital control system) and got the room to the temp I wanted. Stashed my bottles of water in the fridge (you get a full kitchen in a Residence Inn), and proceeded to plug everything in to charge overnight.
There is no computer desk in the room I was in, so instead I sat at the small kitchen table and worked on my MacBook Pro for a couple of hours, then retired to the couch to watch some TV. There is a flat panel HD TV in the room — with limited HD channels. Most of the channels were in standard def.
The furniture in the room — in particular the chairs and the couch are overly worn and need to be replaced.
The bed was very comfortable and I got a good night’s sleep. The bathroom was clean and did not smell of mildew. Another good thing.
In the morning, my receipt was hanging in an envelope hanging off the door outside.
Overall a good experience!

I’m a big fan of any Residence Inn that has its suites inside of buildings that are built as villas, as opposed to having suites inside of one large traditional hotel building. Located just off of I-​285 within Atlanta’s Perimeter Center (really Sandy Springs area), this Residence Inn didn’t disappoint.
First off, the rooms are what you would expect: large suites with plenty of furniture, to include a couch that can convert into a bed. This alone was extremely important, considering that we were traveling with my 12-​year old nephew at the time. The room had more of a narrow configuration, which I thought was a bit different. However, our balcony area faced out toward some foliage, giving it a private area appeal.
There is a basketball court next to the main building that houses the front desk, as well as small gym on the inside. I also think that there is an outdoor pool, yet I wasn’t seeking that out on this trip. Breakfast has plenty of choices, of which I was pleased.
Customer service? Excellent. I mean, this place really nails it, in my opinion. From the time of check-​in to check-​out, I got the impression that I was a VIP. Further, I greatly appreciated the customer service from the supervisor, Mrs. Brown. My wife left her tablet device behind, and Mrs. Brown was able to follow up promptly with the housekeepers to ensure that the tablet would be mailed back to Texas. This fact alone was greatly appreciated.
Although the Sandy Springs is about 15 – 18 miles from downtown Atlanta via I-​75 and the GA-​400, this location is within an area that doesn’t have the typical Atlanta congestion. Unless of course you are traveling out of the city during weekday rush hour. But this is Atlanta. That is everywhere.
Check this place out!

Customer service is terrible! Markus at the front desk refused to check me in before 4pm when check in is clearly 3pm. I booked thru price line and they HATE that even going as far as making me wait til almost 5 pm in the lobby. They claimed to be sold out the night before.
Clean nice rooms, but worst customer service ever!

The service and staff are super friendly and helpful. There is a breakfast each morning that changes slightly from day to day as well as an on site laundry center and small fitness center. They also give free access to the anytime fitness near by if your looking to get a real work out in.
The rooms are nice, but the second bedroom in the two bedroom that I am in is really just a loft without a door for privacy. It is set up with a full kitchenette including fridge, stove, oven, microwave, sink, and some dishes which came in handy being in town for a couple weeks.
There is also a nice pool/​lounge area as well as a basketball/​volleyball court for some outside activities.

God there was too many things wrong with this place. First I stayed 10 days there, from a Sunday to the next Wednesday. When checking in, the women at the front desk gave me an attitude. In the middle of checking in I got a phone call and answered it. Instead of continuing to check me in, she stops and helps someone who was buying something from the market thing off to the side. While doing this she somehow ended the process of checking me in. I end the phone turn to the women and she is continues helping the guest. It would have been nothing if I didn’t just drive 5 ½ hours to this place and all I wanted to do is relax and watch tv before my first day of work the next day. It took her 10 mins to finish doing this. That felt like FOREVER. I asked for a room on the second floor guess what the idiot didn’t give it to me. I was on the first floor. I was like whatever first is ok. Then I get into the room. Well I could hear the people above me when they walked and did some adult things. Another thing about the room was that it was the farthest room the the check in desk and pool. Nothing happened in the room from that Sunday to that Saturday. Sunday morning, after I get back from their breakfast I sit down on their coach reading a book and something catches my eye. There was a cockroach climbing up the curtain and then onto the wall. I ran out the door to get housekeeping. They said that they would have an exterminator come by and fix the problem. Nope never happened the days that followed. After housekeeping came and killed the thing I went to the front desk and asked for a room change. They didn’t have a room available for that night. I went back the rest of my stay and asked to change rooms and the refused to change the room. I went back on the day I checked out and asked for my money back from that Sunday to that day and they refused to do that too. So I’m paying them back on here. I wish I read this place first before booking because I would have never stayed here. Rooms were disgusting, food was terrible and was the same everyday, I’m so tried of eggs it’s ridiculous, and housekeeping is a bunch of lazy Mexicans that need to be deported.

I stayed here while my home was being repaired from water damage. OK rooms, but the area is not safe. Gun shots were fired by guests in the parking lot, and many police cars responded. It was at 1am in the morning. This is not a safe hotel.

As a Platinum Marriott member (my husband) we’ve had our share of stays at Residence Inn’s especially when we travel with our child and dog. So I am comparing it to the other Residences we’ve stayed at. Our room was NOT up to standard Residence/​Marriott condition. It needs to be renovated! We found black MOLD on the ceiling in the bathroom (about a foot long of black spots)!! Toilet was in poor shape and would not stop running unless you gently raised the flusher so inside the toilet would properly seal so the water would refill. The toilet was so old and so loud you could hear it from the bathroom into the bedroom AND into the living room! The room just looked really like a $ 50 room rather than Residence. The inside room maintenance door was kicked in, stains all thru the carpet — yep not taking my shoes off in here! The bathtub did not have a ‘stopper’ so I could give my daughter a bath — only could do a shower. Regarding the supplies for the room, I was surprised they did not (by default) supply me with either dish soap or dishwasher soap. I had to ask for kitchen hand towels — again usually a default that is supplied. I did not receive a (kitchen) wash cloth so had to use the bathroom ones. Just kinda weird — they offer a kitchen but limited on cleaning supplies for it ;). Ok, onto House Keeping cleaning. I left some used shampoo/​conditioner bottles laying in the tub but they did not pick them up or throw them out (just left them lay) and did not replenish. I also had to call the house keeping supervisor to come up to our room — as I could not believe how poorly they cleaned out room. They did not even wipe down the kitchen table. Also didn’t pick up a wet towel hanging soaking wet in the bathroom however the house keeping supervisor did call back the house keeper and had her correct the issue.
I also needed to call the front desk to switch blankets as the one blanket (the extra blanket kept in the closet) smelled of cigarette smoke.
The bad: rooms are in need of a renovation and house keeping needs to be more thorough. The good: GREAT location access to highways, stores and restaurants are just a short drive. Breakfast was right on par with other Residences. Staff was friendly and helpful.

I don’t know how to exactly write this review. This is an older hotel in a changing area. It seems to be in the middle of nowhere, but is really only a mile off the main road. But, without a car, you’re stuck.
The rooms need to be redone, or at least the one I was in needed some work. There was a musky odor in the air, not too bad but it was noticeable. The bed was comfortable and seemed clean enough.
Like most Residence Inns, they have a kitchenette. One thing I liked here as opposed to others was they offer grocery delivery service. There are also quite a few restaurants that list delivery (on Unilocal). Staying here only two nights I didn’t get a chance to try the grocery delivery, but I did order a dinner delivered one night.

Stayed in room 223 for a week. It was a king suite directly across from the office. We were working from our room the majority of the time. Highway noise wasnt intrusive. Screaming kids playing basketball every afternoon might have bugged me if Id been there trying to relax. Staff was great. Everyone was super nice and accomodating. Hot breakfast wasnt killer but it was certainly nice it was available. Was concerned about cleanliness based on some previous reviews. We had no issues in thisdepartment. Our room was clean and comfortable and not worn out looking. Additionally the hotel was close to plenty of restsaurants and a grocery store. Wouldnt hesitate to book here again.

When we pulled up it was really nice and had a tennis court, basketball, pool and an area so you can gril. It was great for kids and had the equipment to play. They let us check in early. When we stepped into the room it had a HUGE HD TV, a FULL kitchen including a full range, full sized fridge, and microwave. It was stocked with cooking utensils, and even a water pitcher. The room was clean, and pretty much perfect.
As it became darker thats when the crockroaches came out and the big ones. My son fell asleep on the floor and was was crawling right for him. Overall all I would have really loved it, but I just don’t do well with bugs coming out.

Careful not to leave anything in your room. You will never get it back. Unfortunately, Left an entire travel bag of items behind and housekeeping claims they never saw it. I’m 100% positive it was there. The layout of the place is not that great either. Marriott wise. Would definitely pass.
When I called within an hour of leaving the hotel, the person interrupted my sentence and told me I needed to be transferred to Housekeeping where I received a Voice Mailbox. No one called back. I called again an hour later and they said they would check and call me back. Didn’t receive a call back. Same thing twice again.
End result was the hotel telling me there wasn’t a bag left behind. Really disappointing. I have stayed at Marriott hotels about 30 times within the last two months and they obviously don’t care about return business at this location.
Not to mention the lobby smells like urine.

Wow! Well I was really worried based on the previous reviews, but I did not need to be! This hotel offers great service, clean rooms, and amazingly equipped rooms. My little space had a HUGE HD TV, a FULL kitchen including a full range, full sized fridge, and microwave. It was stocked with cooking utensils, and even a water pitcher. The room was clean, and pretty much perfect. The only reason I did not give it 5 stars is because of they offer no airport transport, and their shuttle running to the nearest MARTA station is only available from 7a till 7p so if you have a really early flight, or arrive late, getting to and from the airport can be complicated. The staff is inviting (even when I arrived at midnight), and helpful. And if you leave them a grocery list in the morning, your kitchen will be stocked by the afternoon. No extra fees, just grocery costs! And don’t forget to ask them about the takeout menu’s they have available. I ordered from a well known local restaurant through a waiter delivery service, and it arrived in less than 30 minutes.
I plan on staying here on my next trip to Atlanta.
I forgot to mention the FULL breakfast bar every day of the week. Really nice. Thank you Residence Inn Perimeter/​Dunwoody!

Earlier I wrote a review about our stay over Christmas of 2007. I changed the way our room was booked, using my husband’s VIP status to see if our visit would be improved upon. It did to an extent, but it was still more than a bit disappointing. Here is the result of our stay:
Check-​in is at 3:00 PM and most hotels will allow an early check-​in if the room is available. We arrived about 2:10 PM and was told that we had to come back. Fine. That wasn’t a real problem because of course the rule is — after all — 3:00, but it would’ve been nice if they had tried to accommodate us.
Like before, we had requested a ground floor room. I also requested extra pillows and towels. Once again, this is a non-​smoking facility so you cannot ask for a non-​smoking room. We brought pets, so that was listed on our reservation as well.
When we came back later on, they gave us our room card keys and we went to check out the room. We decided that we’d better check first before we unloaded.
The room was magnificent! It was clean, odor free and had extra pillows and towels just like we requested. They had the air on for us so it would be nice and cool (it was nearly 100° outside) and we were very impressed.
Because we’d been out most of the day (it was some hours before we came back to check-​in) I immediately needed to use the restroom. When I went to flush to toilet, nothing. It wouldn’t flush. I played around with it and still nothing. My husband came in to look at it and he discovered that the handle was actually broken.
Now at first glance, this seems like a rather minor issue. However after thinking about it for a moment, one has to wonder how a broken toilet could be missed. Okay so a housekeeper enters the room and cleans it. She gets to the toilet and scrubs it out. She knows that you just don’t leave the cleanser in the toilet, right? You have to flush the toilet in order to rinse the cleaner out. So then how is it that the toilet is broken and not fixed? There is only one solution: The toilet was NEVER cleaned! That is a rather nasty revelation, is it not?
I didn’t actually think of this right away however. Instead after realizing the toilet was broken, I called the front desk to report it. They said that due to the holiday (this was July 4^th), maintenance was not there so we’d be switched to another room.
Naturally our extra towels and pillows were not in the new room, which isn’t really a fault of theirs. I could’ve either taken the ones in the first room to the second, or just asked for more. The problem though was that once again, we were in a grimy room with another stale smell. Granted the stench wasn’t nearly as bad as our room over Christmas, but it was musty and stale all the same.
We were greeted by a HUGE palmetto (roach) bug right inside the front door. Now this IS the south after all and dinosaur roaches cannot be helped. Still though, to see one the moment you step into your room is a serious turn off. Then there was one right outside the door as well, so that’s two!
When I went to get ready for bed, I noticed something I’d not noticed earlier either. There was toothpaste in the sink, which means this room wasn’t cleaned all that well either. Not to mention, the glass sitting next to the sink didn’t have a cover and had a small amount of standing water in it. Did this mean that someone had used the glass? Since there was no cover, how could I know for sure?
Then there was the price for the dogs. They’ve gone up. It’s now $ 100 period. If you’re planning on staying for a few days, that’s not so bad. However we were only there overnight and that’s VERY STEEP, especially since the room is actually less than that.
In the end, we’ve elected not to stay here again. I’m also going to write Marriott and let them know about this. It’s a shame that it’s really a good chain, but this one is just not up to par.
I must however leave with this one compliment… The breakfast is still amazing! It’s a hot breakfast, as I mentioned in my previous review, with eggs, sausage or bacon, waffles, biscuits, tortillas or whatever. It has a delicious meal for you every morning. A simple continental just isn’t the same as this feast.