There really should be an option for zero stars, right? From the building to the experience, what this place lacks is any sense of class. At one time, the structure was a cool, old, Chagrin Falls house; now, it is a dilapidated shanty in need of complete renovation. If you time your visit right, you can see the staff wheeling a corpse out to the garage for embalming! No kidding! If you are a smoker, you could probably bum a smoke off the guys hanging out near that garage lighting up just before your family’s service starts as well. And yes, it is true, a scene from the movie Bad Grandpa was shot here as well, befitting of its classlessness. A funeral is sad enough as it is. Our experience here only made it worse :-(