McDonalds

Hey… it’s fast food. They got the order right and the place was busy. I saw staff checking both bathrooms and sent a crew member in to clean. The seating area was clean and the play area was nice. Kids were having a good time.

We have been to this store three times in three months and each time our order was wrong and the fry boxes are never full. The employees are rude and just don’t seem to care. I wish the owner would realize what dire straits his store was in. I guess he lives off the freeway traffic, because the locals all know better… don’t eat here!!!

I walked in and immediately my feet started sticking to the floor. I look down in the whole area was a sticky mass with a wet floor sign. The manager was just sitting there bs-​ing with an employee. I’m a bit afraid to taste the food after I finish the review knowing how little they care about cleanliness.

This McDonalds is okay I guess.
The store could be cleaner and the staff could be nicer.
It’s just not the same without Jen working there anymore.

We like to take our grandson here for the play place — which is great. Clean, fun toys. But, every time we come here there are surly employees with horrible customer service skills. We have other Mcd’s closer to where we live & make a special trip out of our way to go here because of the play place. Every so often we decide to give this one another try but they have consistenly horrible, rude employees. On a previous visit, they forgot a part of our order & when my husband pointed out that they’d forgotten the drinks, the counter person acted very put out. Big sigh, eye roll.
I think this will be the last visit for us, even tho the play place is super cool, which is a shame. My husband & I have agreed to remind each other of this the next time one of us gets the bright idea to take our grandson here.
During today’s visit, when I went up to the counter, the gal was fiddling with the computer, so I waited until she was done. No «i’ll b with u in a minute» or «can i help u?» When she finLly looked up, she just stared at me in what seemed like annoyance. More annoyance when i asked what drinks were available for the kids meals. I dont expect a LOT from fast food places, but just some basic customer service training here would be great. The gal behind me in line went next to place her order. This customer didnt speak english very well & the employee was so rude, impatient & condescending to her that, after I got our food & sat down, i returned to the counter to talk to the manager. When the manager asked which employee it was, i pointed to her. Mistake. The employee saw me & glared, which i pointed out to the manager. The employee continued to glare as i went to walk back to my table, which made the rest of the time we were there extremely uncomfortable.

Great playland here for the kids. The eating area and bathrooms were very clean.

I Live in central point, I ordered breakfast at the drive through, as I was starting a road trip. My wife started taking the McBug Sandwiches out of the bag, and found a few large bugs in the bag.
I called and talked to the manager, and the manager said they would give me more sandwiches from another Bugdonalds, I said no thanks I am sick to my stomach and will never eat at Bugdonalds again.