Midas

I brought my car in because it was making a grinding noise in the front and they figured out that it was just a piece of plastic on the car that was broken. They repaired it at no charge and were very polite! I’ll definitely be going back there for future car services.

Only place I trust with my vehicle.

I WILL NEVER GO TO MIDAS EVER AGAIN!!!
After going to another Midas location in Virginia for years with many vehicles. I took my pickup truck to Midas in May of 2013 to have the brakes replaced. While doing the brakes they said I need the seals replaced on the rear axle. 187,000 miles on the truck and that sounds O.K. Then with only 40,000 miles on the brakes they need to be replaced again. I normally get 60,000 to 75,000 miles on a good midas brake job. I took my truck to another Midas location in Aurora and they said the left rear axle seal is leaking, and I say it was replaced with the last brake job 40,000 miles ago. I go back to Midas on S. Holly and they show me on my paper work that they only replaced the right rear seal for $ 300.00, not the left that’s leaking. It has always been my understanding then and now that when you replace axle seals you always replace both sides, and I have had that confirmed by other repair shops. I remember it only taking about an hour from the time I approved the rear axle seals repair to the completion of the brakes and supposedly the rear seals. Even though I was charged for over 2 hours of Labor for ONLY THE RIGHT REAR AXLE SEAL repair on the invoice. The South Holly Midas was going to stand behind their work and repair the left seal, an appointment was set, and then after taking apart the brakes to repair the seal, they refused to warranty their work. Just like last time, they think if you feel pressured during the repair you will way yes to anything. I made them put by brakes back together and I will have another repair shop fix the rear axle seals correctly, that should last another 150,000 miles. Dishonestly doesn’t pay, because I will never use any Midas shops again.
1.24.16 UPDATE: Just before Christmas, I took my truck to another big name brake repair shop based in the Denver metro area. As I noted above, the Service Rep stated you always replace both axle seals at the same time. I approved to have the axle seals on both sides replaced, and they found the right bearing were bad and had damaged the right axle. That’s another $ 389.99 to replace the right axle. The left axle bearings were also going bad, but no damage had been done to the left axle yet. So after $ 931.27 the axle on my truck was repaired correctly and expected life over 100,000 miles.
A few days ago I noticed a very nasty and vulgar review for my small business made on 12.22.15 by M.H. here on Unilocal. On the same day I was at MIDAS at south HOLLY St. at 8:30 AM to have them stand behind their work, but after they took my brakes apart they changed their mind and refused to stand behind their work. Did you notice the M.H. (maybe Midas. Holly.) «not very professional guys»
I do complement Midas Corporate for sending a email earlier this month to find out what happened. I did not reply at that time, but I think it’s time for the Midas Corporation to know how this Midas at south Holly and County Line Road is damaging their reputation and credibility. I will keep you updated, because I would love to see a good American Business stand up and take responibility. It would be my pleasure to tell you who does good work and stand’s behind their work.

I took my car in to have the brakes checked and a brake light replaced before taking a road trip for 4^th of July weekend. I was still another month away from needing an oil change but figured I would have them do it all at the same time. I made sure to communicate that the oil change was very low on the priority list. I decided to wait at a restaurant located in the same parking lot while they worked on my car. I left the car at 3pm and was told they were busy but to expect a call in an hour when they thought the job would be complete. The place closes at 6pm and at 5:55 I still hadn’t heard from them. I walked back to find out that they never got around to looking at the brakes or replacing the brake light. I guess a simple call to communicate this was too much to ask. I understand that unexpected issues sometimes come up but they should have called to inform me that they couldn’t get to my car. There are four other brake service centers within a five minute drive and I could have easily used one of the others as an alternative. Thank you Midas on Holly for completely wasting my afternoon.

I’ve worked in the automotive sales business for over 10 years. I’ve been working with this location for the last 5. This is the only location I trust my vehicle to. I’ve taken my cars to locations all over the metro area. These guys are the ONLY HONEST MECHANICS in town. Josh is a treat to talk to and keeps you informed about your car and takes you out into the shop to show you the repairs needed. I WILL NEVER GO ANYWHERE ELSE.

this is one of the few places that I trust with my car they are very thorough with their job and very good to work with

We really like this shop. My husband found them somewhat accidentally a couple years ago when he went in there for a second opinion. They told him he didn’t need the work done. That there was nothing wrong. I think they have some very good mechanics over there.

DONT GO HERE!!! SCAM ARTISTS! This place is horrible! I think they scammed us. We brought our 4 wheel drive in for an oil change and our car was fine. No low air in any tires that we noticed. They said we had a tire that was at 15 lbs of air. That’s low and would be noticed in plain site. When we got there they said there was a hole in our tire. It was about the size of a nail. However, there was no nail in the tire. Now, I am no tire expert but if there is a direct hole in a tire and nothing blocking the air from escaping, we would have had a flat tire! Conveniently enough, all of our other tires were at a 7 and this hole was where you cannot patch it. So we would have to buy 4 new tires. I don’t believe for a second that their story is true. I think they purposely put a hole in our tire to get more money out of us. Don’t go here. This is a bad business.