taxact.com

Like someone else says, the program constantly freezes and crashes. I must have entered information five time over. The program closes suddenly due to inactivity (60 seconds spent looking for a form), or does not allow me to type in information into a box. When I close and reopen, suddenly I can access that part of the menu. Honestly, I have not used something so bad in years. I use the computer all the time, have a brand new Apple, and tried two different browsers.

I read online that this is one of the best tax programs. Well, thank you for the scam. I went on and did not pay a fee but did explore the product and entered preliminary income information. I DID NOT finish and file through TaxAct. I received a notice from the IRS advising that my $ 4500 refund would be mailed to me within 2 weeks. Odd because I filed for an extension. I went on to the TaxAct account I had established and received messages that the returns were not finished and not efiled. I received a check today for $ 4500 + …check written from Republic Bank and fees being taken out for their handling fee and for 2^nd Story Software fee. I called IRS and was informed that our return was in fact filed. Now we have to take all these measures to file our 2014 tax returns and receive special identification numbers for the next five years when filing. DO NOT USE THIS PROGRAM. IT IS FRAUDULENT… NOW I HAVE TO REPORT THIS TO MY CREDIT BUREAUS.

I can’t believe this product showed up on the restaraunt review section… but here goes.
Awesome product. Awesome email support.
Even when I was drunk this year… did my taxes great!!! LOLOL
If it is good enough for the former Federal Reserve Chairman… it’s good enough for me!
I have ben using iot for over 10yrs
way to keep your butt out of trouble with the IRS!

I heard about this free tax preparation site through ads on TV. I had some doubts, so I researched the reputation of the site, including any possibility that it was fraudulent.
Wow, I was able to complete my federal return for 2012 in less than 30 minutes!
Now, for the best part, my refund was processed and direct deposited in 9 days!
I’m sold.

SITE CRASHES CONSTANTELY!!! I have been trying to finish my taxes with taxact for 2 days now but the program keeps freezing up. For some reason (while it crashed about 6 times last night) the program sent my fed and state taxes off before they were ready and I was rejected. Apparently my pin from last year did not get entered correctly. I am TRYING to correct and resend today but the program is STILL freezing. I’ve been booted off for inactivity (while the program was processing) and I had to re-​log on about 5 times today. no luck, still crashing. What is wrong here? I do not have this much time to do my taxes. I just want to finish them!!! 1^st time user of this program and this WILL be my last. Doing my taxes manually would have taken far less time and frusteration. In order for me to get a refund and redo my taxes elsewhere I must send these guys a letter asking for my $ back? No phone number probably because they couldn’t handle to complaint volume.

Use caution with this program if you’re a part-​year resident in multiple states.
The state of AL rejected their forms because
computed my deductions using the entire amount instead of a percentage. When I brought this to TaxAct’s attention and requested a refund for this state’s portion, they insisted the forms were prepared correctly even though I referenced the instructions page where the correct procedure was noted. They did NOT issue the refund.
So, I resubmitted the forms to AL after redoing them myself. They were accepted.
Lesson learned: If you must invest time to redo an agent’s work for which they were paid and they refuse to pay back those funds, they are not reliable.

This tax preparation is the lowest cost and the easiest to use. I could not have asked for the most perfect solution to doing the yearly taxes. The cost to do prepare my returns (Federal and California,) and prepare several ones for some of my friends, was an amazing $ 19.95 via down load from their website.
In the old days, I would obtain the forms at the library to prepared the returns but there are so many forms, and calculations, that I could not prepared tax returns by hand anymore. The software is worth the price for not having me do any dreaded calculations — everything is done for me.
To prepare my taxes, with this program, I just answer questions by inputting information that I have gathered, or my friends have gathered, into the computer and it is all calculated for me. Filing is simple, also! I could e-​file one return for free or print-​out the returns for filing.
After looking at the prices for someone to prepare taxes, I am now glad that I took the income tax class in college and that this software is available for everyone at a very reasonable price — just not having to go searching for forms is worth the cost!
I highly recommend that everyone look into this software for their tax preparations needs at the following site:
. They even offer a free Federal tax preparation program for download but getting the add-​on to the state is really the best to go — just a few dollars more!
While I, or my friends, are not looking forward to next year, however, this program has made it a little simpler and less costly, to prepared the «Dreaded» yearly return!

Freakn amazing. I used this. AWESOME. It took a while to figure out, but it’s cheaper than paying someone to do your taxes. It’s pretty easy to use too. You just copy the information from your W2 forms and stuff right on there.
w00t!

OOO… WTF?
i am on the IOU status with the state. i want my refund soon, as in RIGHT NOW. i have a sh*t load of invoices and bills to pay. whom am i to blame but myself… i was so stupid to rely on the state of california!!!
i really think taxact is the best deal. this time, it took me about an hour to complete my itemized filings (both the federal and state). feeling richer and smarter for mere $ 17…it’s as good as it gets!!!