Kohl’s

Love this place! I’ve been coming here for sixteen years. Good prices, great selection, AWESOME return policy. The place is in need of a remodel but its still great. Keep an eye on their kitchen prices, things are usually cheaper elsewhere.

Everyone in my family loves Kohl’s. I’ve bought everything from bath towels and rugs, to living room pillows, picture frames, kitchen utensils and accessories, shoes, winter coats, jewelry, work clothes for the Boyfriend… pretty much something from every department at one point or another.
Now I buy some of my dress pants here for work, but tops are usually ill-​fitting or I don’t care for the styles. However, their baby clothes, men’s, shoes and housewares are pretty good! They usually have great sales to top it off and are not exclusive with their discounts. When they say ½ off everything, they really mean it!
Items are easy to return or exchange.

I went to Kohls to get some work clothes. My mom put the charge on her Kohl’s card and I paid it off with a check. The total for the bill was $ 98 the cashier rang it up for $ 998. They caught the mistake the next day (wednesday) and called my bank and said they would have the funds put back into my account. No one called me to apologize. On friday the $ 900 was still missing from my bank account and when I called Kohls they told me I would have to call me bank. They still did not apologize so I asked to speak to the manager. She told me she would call the corporateoffice on monday (because they all go home early on fridays). She said she would call me back on Monday to confirm that this would be taken care of. I had $ 900 taken from my checking account for 4 days up to this point. On monday the manager never called me back and the money was still missing from my account. I called the regional manager on Monday night, she apologized and had the manager call me back. She told me she forgot about me, who in customer service tells a customer that they forgot about them. I asked for some compensation because they took $ 900 from my account and they sent me $ 25 in a gift certificate. What a slap in the face! Maybe they don’t think $ 900 is a big deal but it is to me especially when it was gone for almost a week!