YMCA Williamson County

this is after experiencing summer camp, being a volunteer soccer coach, after school program and swim lessons.
I will never go to this place again. consistently they are unreachable. you literally have to be face to face with someone to get anything done.
swim lessons had too many kids. I watched my daughter sit on a step for over 15 mins of the 30 min lessons while teachers had the other kids. waste.
summer camp was blah. too much sun, she came home sun burnt too many times, snacks such as oreos and candy.
after school has them sitting at the cafeteria table ²⁴⁄₇. today my daughter said the teacher played a game of who was most popular. so she held her hand above the kids and whoever got the most claps and cheers is the most popular. ARE YOU KIDDING ME!
as a volunteer soccer coach, i was never notified of any changes, luckily my assistant coach was. i didn’t receive a team picture. my daughter was the only team member that didn’t get a uniform for the first 3 games. i even have an email from the «director» that she accidentally forwarded to her assistant to respond to my email «with strong words»
all around bad experiencing and my children will never attend anything at this place again.

This place rocks. Superb price, excellent perks (swimming pool, etc.), and no nasty-​a** «pound-​of-​flesh-​if-​you-​want-​to-​leave» contracts. The staff is friendly and helpful beyond compare — you won’t find roid-​rage «bros» here. I am delighted to have finally found my way here (that darn «YMCA» song kept me away for decades) and love it.

There are pros and cons about this place for my family and I…
Pros would be the facilities are pretty good, from the cardio theater, weight/​training gym, pool, basketball courts, both childcare rooms, the outdoors areas are awesome, the jogging path around the facility, etc… The kids always enjoyed being dropped off when I would go work out.
Cons would be many:
— They need a LOT more treadmills, and more weight/​resistance machines that focus on abs and back.
— The line at the front desk does NOT move fast at all.
— The summer camp counselors are not well trained on spotting safety concerns.
— The summer camp drop-​off /​pick-​up lines are insanely long if you make it there anywhere beyond 20 minutes ahead of drop-​off /​pick-​up time.
— The summer camp counselors either don’t care, or don’t communicate your concerns about your children’s dietary restrictions to the other counselors.
— Healthy snack options are not typically offered by the camp, and worse, they seem to pick the most unhealthy of options to shove down the kids throats for morning and afternoon snacks, so kids come home loaded up on sugar every day.
— The summer camp directors/​coordinators are extremely unresponsive to communications requests.
— Don’t count on the programs you register your kids to remain the same by the time the programs are ready to begin. Both my daughter and my son had drastic changes made to their programs AFTER we had already registered and set our schedules, but the communications about the changes did not happen until less than two weeks ahead of the start dates, leaving us with very little time to look for any alternatives somewhere else.

I just signed up for the twin lakes ymca several weeks ago and have already cancelled my membership due to poor service and lack of childcare service. I am very upset that no matter what time of day I choose to come here to be apart of a class or work out on my own the toddler classroom is consistently full! So ridiculous that I’m paying money for a facility I can’t even utilize. Also, the ladies running the front pay poor attention to whose been waiting the longest for help and have been cut in front numerous times which is irritating when you’re waiting 20min just to buy a water bottle!

I love this Y! Every group fitness class I have taken has had amazing instructors, and the people in the classes are extremely welcoming and helpful to newcomers. I don’t think I would have made it through my first BodyPump class without their help!
It can get busy at times but it has never hindered my ability to workout. There is literally something for everyone. I love that it is a family environment, that’s one of the reasons my husband and I became Y members.
My only complaint would be that many of the great classes aren’t offered at times where people who work could take them, it kind of cuts down on the number of classes I can take a week… but the ones I do make it to are amazing!
I have worked at gyms before and they do a great job keeping up the facilities and having a great staff presence.

Things to know before you try to join the Y:
–You will rarely find a parking spot
–If you manage to find a spot then you will probably have to wait to use cardio equipment
–Don’t expect to find any space to lift or stretch in their tiny weight area
–If you do eventually get a space to lift or are able to use the equipment then someone will be impatiently waiting for you to finish.
–If you are waiting for a someone to finish with some equipment or leave from an area expect someone to swoop in and be completely rude about it.
–If you don’t show up for a class at LEAST 15 minutes before it starts then you can just forget about participating in the class.
–Don’t wait too long if you need to go to the restroom because there is a line for that too.
–If a machine breaks expect to wait a month before it is fixed.
–Everyone is irritated here because it’s just a pain. So overcrowded.
Bottom line: This location (while offering great programs and classes) is ridiculously overcrowded. The facility keeps accepting new members and starting new programs but doesn’t attempt to expand. In all honesty they need an additional location. They just can’t accommodate all the members and children. The facility is busting at the seams.
I’ve read a few other reviews that talk about going at times that aren’t busy but that isn’t a reality anymore. If you really want to go during a mild lull you’ll have to be there at 5am, noon, or 830pm. There are also other reviews that mention still being able to work out despite the crowd. I haven’t been as lucky as those reviewers. I’m not going to wait in a line for 30 minutes to get into the parking lot only to not be able to find a spot. I’m also not going to be rude to people and push them out of my way in order to use gym equipment.

I just wanted to take a minute to tell everyone that this in an Elitist YMCA. I was a member in Austin for 3 years. Mainly at the Oak Hill branch and I loved it! I went to sign up at this location and the lady at the counter was helpful and let me take a tour. I had to wait another week for my Check stub to apply for the assistance program and when I did… it was a totally different experience. The lady at the counter (different person) acted like I was a burden and it was too much trouble to deal with me. Looked at the paperwork for 3 seconds and said I didn’t have something they needed, basically didn’t want anything to do with me. I just wanted a place for my family to go stay fit, and active. I wasn’t trying to get a hand out. Work had been slow so some help was needed. After that, I just didn’t return.

This place is quickly going downhill. The facility is not able to keep up with the amount of people that they accept as members – it either needs to expand or limit the amount of people they give memberships to. The new child care policy that has taken place has made it so you are no longer able to drop off children when another child has an extracurricular class (or sport) that you have paid for. The sports department has become massively disorganized. The hallways are always congested and the membership fees keeps getting raised.

So far, I’m not too thrilled about my experience here. My family and I moved here a month ago and immediately joined.
Initially we felt a little scammed after paying the $ 100 registration fee. We had no complaints about the fee until the lady at the front desk told us that the only reason we had to pay it is because we weren’t ‘members’ of her church… (Isn’t that the very definition of discrimination?) She also informed us after signing up that the parking lot is filled with criminal activity and vehicles are broken into regularly. These 2 tidbits of information would have pushed me to research other options had they been upfront about them.
I workout roughly 3x per week from 3:45 — 5:45pm, which is the time period I have between getting off of work and picking up my kids. I’ve noticed numerous cons thus far: no one parks straight and numerous people have the audacity to take up 2 spots in the crowded lot. The hallways are insanely overcrowded with parents not watching their children and not caring that they are blocking the entire walkway. The locker room is a little cramped and could use some private changing areas other than the restrooms. The cardio cinema never has an open treadmill. And, the gym is over crowded with poor air circulation.
There are lots of pros (but they don’t really outweigh the cons): workout classes, child watch, and an indoor pool to name a few.
I like the facility, it’s very nice BUT they seriously need to expand. Also, I’ve never felt more judged in my life. Since we just moved here, I was hoping to meet some new people and maybe find a workout buddy. But, I see no chance of that happening ever. Every person I have encountered has completely shot down any attempt at friendly conversation and done nothing but throw rude looks my way. It’s very difficult to force yourself into a weekly workout routine when you don’t feel welcome or accepted at the gym.

I wonder what it takes to book a kid’s birthday party here. I have left voice mail several times and even sent an email, without any being acknowledged. I was happy to discover and book Hop n Happy with a very responsive and helpful owner.
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The gym is usually crowded and classes fill up fast. The cardio theater is great and I haven’t seen it too full to find equipment. The kids love the child watch area and the free kids group sports — basketball, t-​ball, soccer, etc. is a huge plus.
The Y needs to implement online signups. Seeing a long line of parents trying to sign up for parents night out is ridiculous. Having to fill in paper applications for group sports and camp is equally silly.
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The Y has implemented online signups and I have used it for group sports.

This place is a joke. Sure its nice looking inside and out but it is totally disorganized. I joined about 4 months ago. Cancelled after 2 months.
People gather in walk ways. Staff sees the problem but doesnt say anything. I see thousands of flyers and paper everywhere. Do you guys care about the environment any? Have you heard of online? I’m not saying I’m a tree hugger but your several colored sheets of paper seems insane. The Austin Y is much more updated. I can do things online which is why I chose to join there. More helpful, easier, and a lot of locations. You have a nice facility don’t get me wrong, but can you update your systems?
I know kids love the play area and adults love the cardio theater. For such a busy place I would expect the actual workout room to be bigger.
You have some nice things but the bad out weighs.

I love this place, I don’t care about getting crowded, you have to know when to go. There have been plenty of times that there is a small group of people in the gym and its pretty awesome. I’ve been going for a few weeks and I must say everyone that works there is super friendly and even the people who are working out are pleasant. The childcare has been fantastic for our 14 month old and 5 year old, again friendly people and its clean in the child care area.
We have enjoyed the pools, the life guards really do their job and keep an eye on all the little ones.
The equipment is well maintained, clean and there is a huge selection of everything to get your ass in shape!
My only wish was that they had more openings for kids that are under two years old so parents can take advantage of the parents night out. They book up so fast because they only have 6 openings!
Watch out for the parking lot, people like to door ding because it gets packed. Plus, lots of kids come here and some parents don’t care what their kids do to the car next to theirs. Boooooo!
Overall, love the place though, its a fair price and you really get a lot for your money!

We have really had a great experience at the Twin Lakes YMCA. Their pool is PERFECT for my kids. When the 10-​minute safety whistle hits, there’s still a splash pad. There is a covered area for people who can lounge (I don’t know anything about this as my daughter will sink like a stone if I so much as adjust my bathing suit) and there are some great water slides. I’m always leery of random teenage lifeguards, but they have been really on top of watching the kids and being authoritative without being overbearing. We are going to be there. A lot. All summer.
Also, my kids love the inside options as well. We take up on the free babysitting once a month on Friday night (FREE! BABYSITTING!) and the kids are always glad to go. The sports are very team-​oriented and completely non-​competitive (at the age group my son competes in). They have an excellent schedule and mix of classes and the front desk knows everything about everything.
It’s so so so worth the money; esp if you do the sports. My son can’t wait to do the camp next year. I see us being long-​term members here for sure!

This is great place for the family so much to see and do. Hike or bike the trail, hang out at the gym. Great friendly staff.

Twin Lakes YMCA has been an absolute LIFESAVER for my wife and I. We love every part about being a member. The staff is very friendly and great with our young daughter. The amenities they offer from the gym classes, open gym basketball, parents night out, sporting events, swim, the list goes on and on are all top notch. Great place for a family to go and live a little.

I am ridiculously ambivalent about Twin Lakes YMCA. I’ve actually backspaced over the start of this review a bunch of times. This is a story of highs and lows, pros and cons.
On the plus side, the facility is great, particularly the outdoor spaces. There’s a lot to love and explore on the grounds. The outdoor pool and splash pad is also top notch. The youth sports leagues are managed quite well. Communication and information flow is great, and we’re having fun.
On the negative side: this place is often a freaking zoo. It’s like rush hour in Bangalore. This location appears to be oversubscribed and overpopulated.
This manifests in long lines at the front desk. It shows in the jammed corridors. Sports leagues and events fill up faster than a supermodel at a Cici’s buffet. The basketball gym has basically never once been available to me for open shooting or games.
I hesitate to excorciate the staff here, because the crowding is more of a function of the explosive growth in the northern hinterlands. It’s really probably time for another YMCA to serve Round Rock and Cedar Park.

The front desk staff and the archaic computer system ruin the rest of the Y experience.
The grounds are beautiful. The trail is a great place to run, bike or take your kids for a ride in the stroller. The gym is smallish for the number of members but people are generally friendly. The personal trainers are excellent and priced reasonably.
The problem? Registering for sports, camp, swimming or any activity that requires you to sign up. I stood in line for 30 minutes today waiting to register for an overnight event. Why do I have to register in person? The Austin Y has online registration. Why don’t you?
The front desk staff are slow, and uncaring about the long lines. They take their time and always have to find someone in the back to ask how to process one transaction or another.
Get an online system. This is not a one time problem. The delay and the incompetence of the front desk staff happened every single time I came to register. It is the reason why I have cancelled my membership and would never recommend this place to anyone.

I love my YMCA! My kids ‘grew’ up here as I came to group exercise classes every week, they swim indoors and out, they played sports here (incl. gymnastics, soccer, and basketball), and they play outside in numerous places. This location has a trail with a waterfall, some fake rocks to climb, playscape, ducks to feed/​watch, and more!
I highly recommend any of the Twin Lakes trainers or their group exercise classes — high energy, entertaining, and super FUN.
You can find just about any activity for kids here, for a really great price, especially if you are a member. ALL sports, gymnastics, dance, teen cycle, lego classes, karate, and cooking classes for kids from Kids Kitchen! Plus, they will train the kids in Teens in Training so they can use the cardio machines and weight machines safely.

I got a free membership here while my husband was deployed!
I think that was an awesome way to support the troops and their families.
I just didn’t fit in at the Y…
The place is for Moms with kids who drive mini vans and carry diaper bags…
I come in half dressed, tattoos and drive a sports car. I get the looks…
Even tho it is free I would rather go somewhere with more of a diverse crowd :)

A bailar se ha dicho!
I love this Zumba class, and it seems that I’m not the only one. This class takes place in Monday’s and Wednesday’s. The instructor plays a good combination of hip hop, merengue and salsa music and combines it with a variation of different styles of dance. She chances up the routines on a weekly basis. You can tell that she’s happy doing what she does with a huge smile on her face. When I’m in one of my ugghh it’s Monday kind of moods she turns my frown upside down (kinda corny, but true).
When you have the time come and dance with us you wont regret it.

Right now, this YMCA is my favorite place to go. Let me tell you more about my love.
I love:
The pool area
The splash pad area
The cardio theater
The great people who take care of my daughter at childcare for up to two hours. She never wants to leave!
The 12 times a year that I can drop my daughter off at childcare and they will babysit her while I go offsite for up to two hours. Hello? Massage time for mama.
What I don’t love is the $ 75 signup fee and the $ 60 monthly membership. I was hoping for it to be a little cheaper. But for all they offer, I’m not even going to downgrade it to four stars. See, love really is blind.