Discount Tire Store – Cedar Park, TX

Great fast and friendly service! They had me out of there in less than 45 minutes. There are some refreshments and coffee. Oh an a nice charging station for my iPhone which was great bc I was running at 20%. Got wider tires for my Odyssey, which I recommend for all you minivan owners. I went with the 255÷55÷18 setup. Will definitely be back but hopefully not anytime soon lol

Outstanding customer service! You can tell this is a priority for the company based on how many times I was greeted and thanked even by workers passing through the lobby area. I am greatly impressed. They should be proud of what they have here and the company should be proud also.

Just wanted to follow up with on my visit to this location. I have been here twice in the last two weeks as I was looking to upgrade my wheels and tires. The service was impeccable. I am not a super knowledgable tire person and any question I had or advice I asked for, they were able to get me the answer.
On my first visit, Adrian assisted me in finding the correct information on the wheels I would like to order (Fuel). He said he would call me with pricing and he actually followed up with me a day later to make sure he gave me the information. I then asked him a question he didnt know the answer to and right away asked Keith (store management) for his opinion and help to get me the answer I needed. I needed to get a leveling kit done before I «upgraded» my wheels and tires. Keith recommended me to a shop that does good work for that. I then proceeded to come back after I scheduled my appointment for the leveling kit, to order my desired wheels and tires. I came back today (4÷12÷16) to get them put on and my experience was not any different than before. Adrian was there and was very helpful in making sure he followed through with me as a customer and the finished product was the bad ass look I was wanting for my truck. I really appreciate the help and attention to detail that this branch had, especially that of Keith and Adrian. I will definitely go back to that branch because the service was top notch. Thanks

Told them I had a problem with my warranty at lambs and that my tires were wearing uneven after I paid for the alignment and extra warranty at lambs and that lambs wouldn’t honor my warranty because I was outside my 6 month window even though I was told it was lifetime. So I came to discount just because I was upset I basically lost $ 150 on a fake warranty and discount checked my tires, fixed my TPMS (that were supposedly brand new from lambs) and rotated my tires all for free. Customer service here is top notch. Will be back to get new tires here when the time comes.

Great store. Adrian was super helpful and really nice. Very knowledgable.
Probably the best thing about this location was the women’s bathroom. It was stocked with toilet paper, pads, and tampons. It was a pleasant surprise. Thanks y’all for being good to us women customers!

Discount Tire ROCKS!
Yes, every once in a while I find a greasy finger/​hand print. But, seriously, tires are dirty critters so no serious foul there.
I’ve shopped at a number of DT locations over the years. Best prices, best tires, best service. If you make an appointment, they get you in/​out before you can read a magazine. That’s a heck of a lot better than my Dentist for sure.
Can’t say enough good about how they treat you. Professional, courteous and friendly… YES! A company that actually believes in customer service. Hard thing to find these days.
Keep up the great work!

I called before I went in to set up an appointment. A man named JJ said just come in and he would take care of me. When I got there, he did just that. Gave me a good deal, and made sure I was in and out quick since I had two small kids with me. When they were finished, we walked out to our car and not only did they have my door open for me, but they also had both back doors open for my girls to get in their car seats. As a mom, that’s a big deal and super awesome to me. Thank you discount for being such a nice place full of great staff!!!

Excellent service. I thankfully got the certificate that insures my tires, which I think is necessary in our construction area. I have had to replace/​fix a tire x3 in the past year. Today I came by because one of my tires were low. They gave me the bad news that I had another nail in the side of my tire and it wasn’t repairable. I was thinking, «it’s Saturday I’m gonna have to be here all day.» I was in and out in 30 min without an appt! I love the staff here and I will keep coming back (probably more often than I like) PS Cedar Park clean up after yourself in your construction area!

Those guys are the best! I have never been disappointed with their service. Had a flat tire and not only did they fill it for free… but they also went ahead and rotated my tires and sent me on my merry way in less than a half an hour!

I’m from south austin and have been using discount tire for as long as I can remember… but I must say the cedar park location off 1431 far more than exceeds all my expectations everytime i come in. Randy is good, Luke is always helpful and full of energy and this is the first time I’ve seen Stephan and I must say from sitting here in the waiting room he sounds very informative, and loves his job… i very much recommend this location…

Super nice, knowledgeable people with a good selection of tires and ability to provide the information you need. I used to go to other big box stores and in comparison this place cannot be beat. Plus. with purchase of 4 tires, they rotate and balance (with each rotation) for free.

We LOVE Discount Tire and have been using them for over 15 years but the Cedar Park location has been terrible for us.
About 6 months ago, we researched tires on the DT website, ordered them and waited a week for our apt. When our apt arrived, we found out they either sold our tires or never ordered them because they weren’t in store.
We didn’t have time to reorder (again) so we ended up getting the only available tires for our vehicle, even though the reviews were pretty crappy. During installation, one of the techs broke a lug nut at the base of the drum but expected us to just leave and pay for the repair out of pocket (about $ 200. with labor). We were pretty upset and spoke to the manager but no help. So we spoke to corporate customer service and the problem was resolved.
Now it’s been 6 months so we went in for a tire rotation. We were told the two front tires were going bald and needed replacing (remember those crappy reviews for the lesser quality tire?). They give me a prorated discount which surprised me… because I have a warranty and replacement certificates. I thought maybe he didn’t notice so explained I had replacement coverage. But he was adamant that I was not eligible unless I ran over a nail… so I said, «no thank you» and went home and read my warranty which clearly states, «replacement tire at no additional charge, regardless of wear.»
(You can read more on Discount’s warranty and certificate replacement here:
)
At this point, I called up the Discount store location we usually go to off 183 in Austin and told them what Cedar Park said about my 2 front tires. He looks up our account and says, «you just bought these in April and you have replacement coverage, bring them in, we’ll replace them free of charge.»
Now THAT store on 8219 Research Blvd in Austin, Texas is the reason we love Discount Tire. I have no idea what is going on with the Cedar Park location but we won’t be back. I even spoke to the manager who tried to explain that they prorated me and gave me a mileage discount. He didn’t seem to understand Discount Tire’s own certificate warranty policy which also states: «There is no prorating, no disqualification for any reason such as run-​on damage and no mileage adjustment.»
I’ve heard from a friend that Randy (the manager) is a very nice guy. So maybe we just have no luck at this store. Which is a shame because they are just around the corner from us. :\

Excellent service.
This location gets busy, so make sure to give yourself some time in your day.
As with any discount tire center, free rotations and balancimg when you buy tires through them.
Service is top notch.

This place is great. I’ve been coming here for years. Today Randy quoted me a price on 3 tires. I paid for them and Randy found a better tire to meet my needs. I definitely recommend this store.

They were awesome here! Especially Brandon. They were very polite and actually seemed to care for their customers. The experience wasn’t bad at all. (I had an adventurous 1 ½ year old with me.) Definitely going back to this location.

This Discount Tire took what could have been an aggravating experience and made it very positive. They will get my business again. I’ve been coming here for years and always had a good experience. But this week they really were exceptional. Last week I had a flat on my F-​150. Took it to another Discount Tire store and they patched it. The next day I noticed I had a flat again. Took it to my Discount Tire that I usually work with, this one off 1431. They looked at it, saw the patch was done improperly and that the tire couldn’t be saved. They could have easily told me the situation and that I needed a new tire. Instead they took responsibility for the other store damaging my tire and slapped a new one on there. Then they offered a reasonable price on one to match.
I’ll keep coming back.

They plugged my tire for free.
So … I had Christian Bros. take my tire over here to pull a giant bolt out of my tread and plug the hole. It was fairly straight forward and apparently was cheaper than expected. And they DID FIX my tire.
A week later I brought it back because I THOUGHT that plug was leaking. I wasn’t angry or confrontational, but I told them (erroneously) that their original plug was leaking. (There was also some confusion about my paperwork being misplaced and I forgot to drop off my key.)
When I picked up my truck later that day, they informed me that they had found ANOTHER foreign object (a nail) embedded in my tire and that’s what was leaking.
They fixed if for me and didn’t accept any payment; I tried to insist, but they refused. After a protracted discussion of payment for services rendered lasting approximately 2.3 seconds, I decided to plead my case on
. I thanked them and went on my way.
So, THANK YOU Discount Tire. Y’all are great.

For as complicated, costly, and frustrating automotive issues can be, discount definitely has the best formula for interacting with customers.
Last I went, Brandon walked out from behind the desk to come shake my hand and ask what I needed, which was three new tires. He walked out with me, immediately identified before we got to the car which was the worn one and wrote down the type. Which, even though you’re staring at tires all day is still impressive.
He kept the inventory screen on the computer facing me at all times so i could see exactly what he was looking up in their system and the cost. They only had a tire in my size that was about 50 dollars more than the replacement I got last year. I told him that and he said that they had discontinued that tire which is why it didn’t come up but that he would give me a little discount on the 3 new ones. Great! I’d be done in an hour and 45 mins. Given the line in the room it was expected.
My wife came in at the same time to get a flat fixed she would be an hour and a half.
We walked off to do some shopping and I set a timer to remember when o walk back. Like clockwork they called me on time and let me know it was taken care of.
Courteous, guaranteed work, very quick, painless, and fair prices. Best you can ask for from an automotive place!

YOU CANNOT GO WRONG WITH DISCOUNT TIRE !!!
The service is AWESOME! Alex spent time with me helping me pick a new set of tires and had the best price. Even beat Lambs during their buy 3 get 1 free sale at the regular Discount Tire price.
I’ve gotten 3 – 4 sets of tires there over the last 10 years. Shopping around is a waste of time. If you find a better price, is won’t be by much. And if you do, I guarantee you the service won’t be as good. Every store I go to is fantastic! Austin, TX. Cedar Park, TX. Georgetown, TX. Fountain Hills, AZ.
I’m a Discount Tire customer for life! 5 stars… Every time!

Thoroughly impressed by the crew at this Discount Tire location.
My rear Dunlops were noisy and had less traction in the wet than I would’ve liked. A nail in one of them was the universes’ way of telling me it was time for some new rubber.
A buddy and I went in together, figuring that ordering in bulk would net us a bit of a discount. We ordered almost a dozen tires, and ended up with very reasonable rates on most of them.
Now those Dunlops that I had still had almost half the tread left, so I figured I’d recoup a little bit of money by throwing them on craigslist. I mentioned this to my Discount Tire guy (sorry, forgot your name!) and he assured me that they would carefully dismount them.
Getting the new tires on was exceptionally quick, I’d estimate it took well under 30 minutes, but of course, it came with bad news. They had gashed the sidewalls of my old tires while dismounting them. I was already late for dinner with my wife, and technically DT was closed, so I just went on my way, planning on calling their corporate number and bitching.
A buddy convinced me to contact the manager and try resolving it locally first. He made me whole with a minimum of fuss. I’m very impressed with this specific Discount Tire location, they’ll definitely earn your business if you let them!