Bobb Chrysler Dodge Jeep Ram

I have a mixed review of this «Stealership». I was having problems with my Dodge Ram throwing codes for running too lean. I knew that the truck had 3 recalls on it already for some minor stuff that needed to be checked. Im a bit of a mechanic, and did a lot of minor troubleshooting and replacement of the least expensive parts first to narrow it down. Well, when I brought the truck in, I asked them if they could check on the errors it was getting. I told them I had already changed some particular sensors, and I felt that it was an error with the o2 sensors. They called me up and said that they had to hook it up to their computer and that would be $ 100. Ok, go ahead I guess, as long as I get it fixed finally. They called me back and told me there is a problem with the o2 sensors. I told them, yea, I already told you that. The tech said that it might be a electrical problem and would have to trouble shoot it some more. It would be another $ 100. Well, I cant really do the electrical troubleshooting, so, yea I guess so. Then it will finally be fixed. An hour later, they call me back and say, they think its the o2 sensors. Uh, isn’t that what I told you when I brought it in here? So basically, two hours cost me $ 200 plus change for them to hook it up to their computer and tell me what I told them when I brought it in. And to top it off, «we don’t have the o2 sensors, we have to order them. It will be $ 700 total for the computer reading, and sensor install.» Are you Fing kidding me? Four sensors and an install that takes 30 mins is going to cost me another $ 500? No thanks. Ill just change them myself. I would have been better off just changing the expensive stuff first and would have still saved money. Unless you have to go here, just steer clear. Take it somewhere else. Hell, the techs were a bunch of 20 year olds that probably don’t know what their doing anyway.

Brought my car in for an oil change and have been waiting an hour. There was only one lady who was in front of me and she was not getting an oil change. The person who was ordered to do my oil change wash and tire rotation walked in and said he would do it AFTER he got coffee… he was just getting to work at 8am. Once I’m done with my oil changes I’ve paid for, I will not be back. This isn’t the first time I’ve had to wait a more than reasonable amount of time for service. If you don’t take oil change appointments you can’t expect customers to wait forever until your employees get around to actually working. You can keep your «free» carwash. My time is worth more. I won’t be back to buy another car here even though LeeAnn seemed ok. The friend who referred us to them had a horrible experience the next time they were buying a car (which was shortly after I purchased my vehicle). After the ordeal they had I no longer believe they are as honest and upfront as I thought they were. Very disappointing.

Thank you to Art for you, Mike for all your help, Charlie for all the number crunching, Meghan for your salesmanship, Michelle for the bling!!! Don’t know why anybody would go anywhere else!!! Bosak could certainly take a few lessons on how you earn the business and …, OH YEAH, work for the customer with oh let’s see with CUSTOMER SERVICE!!!
BOBB’s THE PLACE!!! Best around!!! If you want the best customer service and like being treated like you matter this is where you need to be!!!

I have to echo the guy Jake that said they’re very nice while you’re negotiating/​buying. My biggest complaint is that they tell you that you get free car washes for life yet every time I’ve been there it’s been a minimum of an hour wait. An hour of my time isn’t worth your crappy $ 5 car wash. I’ve also seen the people behind the service counter be less than accommodating to customers.

Rude, argumentative, belligerent. Do not patronize this business. Nice and friendly when we bought the Jeep but got REALLY nasty with me when I had problems with it

Not sure how a business can advertise they are so great when in reality they are the complete opposite. Sold them a car and they had it for 30 days before telling me to come pick it up they didn’t want it and I’m not getting a check!!! Do not buy anything this place is selling!!!

I haven’t ever dealt with a dealership that was so friendly and accommodating! I purchased a van from them. They found me exactly what I wanted and had it there in three days. Even the paperwork process wasn’t as daunting as I’ve experienced in the past with other dealers. The same goes for the service department. Always helpful and pleasant to deal with. Any time I want, I can drop in and they will wash my van for FREE! It doesn’t get much better than that!