Kroger Food Stores

I. Just. Can’t. Do. Walmart.
Walmart is really trying to drive every other grocery store out of Cedar Hill by building a new Walmart every 25 feet along Beltline. I really hope Kroger holds out.
Anyhoo… I needed help finding out what I needed to cook a roast for the first time. A store manager (I think her name was Barbara) walked me through everything I needed all the way down to the seasonings. Can’t get that at Walmart! AND my roast turned out great.
This location is good with fresh produce and a neat store. I try to only get things with a sale tag. My total for my birthday dinner went from 170 to 138. Not bad.
I’m trying to learn how to use the coupons and Kroger card for some real savings. Because…
I. Just. Can’t. Do. Walmart.

The Pharmacy staff are very rude! They ask u to hold and then never come back. They phone system has ear piercing hold music, after u have been holding several minutes the phone starts ring like someone is about to pick up for about 20 rings but they pick up and put you right back on hold and after they do this a couple times then they hang up on you. They say the phone system hangs up after so long. They CAN’T even apologise for it.

Clean and nice selection, nothing like Duncanville location. only con they didn’t have any basket wipes

This Kroger is awesome! It’s located in Cedar Hill, in the midst of all the shopping centers. The store is very well stocked with produce, packaged goods, and other odds and ends, products are easy to locate, and the store is very coupon friendly. Self checkout is easy to navigate and you can be about your day very quickly. My kind of Kroger!

This is rather interesting that another person has a similar name to me in the DFW area. I would’ve never guessed it.
Well, this location is very attentive to me and my family. We have 3 MI teenagers, so shopping in general is a complicated matter. Adding couponing on top of that and any shopping trip could be just flat out exhausting. I have never had an issue here and the employees are generally nice. There are a few cashiers that like to rush things and throw my items across the scanner before I have even pulled out my Kroger card. Since we are a large family, plus we use coupons, I like to take my time and make sure that our budget stays on track. I have came to the point that when I have to make a large purchase, I have to tell the cashier to wait before ringing up my items.
The floral department is great. The lady who is usually there is very friendly and helpful. She is also very mindful of my kids’ allergies and helps me accordingly.
I do have to say that I only shop there for large purchases before nighttime, because they do shut down all lanes and only use self-​checkout. I learned that the hard way as well.

Terrible after hours service (10pm. or later)!!!
After 10pm. only self service check outs are available. When I was there, there were 3 registers and lots of people trying to self check out produce (which need codes/​weights) and one attendant. When I approached the register I asked the attendant if there was anyone that could open a regular register, he said no.
After ringing up $ 100 of grocery by myself. The register froze and two «managers’ were called. They offered to re-​checkout me out at a register which would take ONLY 5 minutes. The 15 minutes it took me to check myself out the first time was enough for me.
I WILL NEVER return to this Kroger. They lived up to their «why bother» Cedar Hill reputation.

Yes, they have pretty produce, but that is all that is good and nice about this Kroger. I suppose it’s so they can trick you from a quick glance as you walk past on your way to Blockbuster! Customer service does not appear to be a quality in which they take advantage of. I still have yet to find the restrooms, better yet an employee to guide me in the direction. I will gladly drive a mile or more to a better grocery store any day!

I’m a Kroger Girl — I absolutely love this grocery store in Cedar Hill! The produce guys and check out staff know me by name here. They have a good selection of natural & organic foods that won’t brake the bank. They also have a fantastic sale rack in the natural/​organic section where I always find great deals. Kroger also has their own Organic brand throughout the store. They have all the natural brands that Whole Foods & Central Market carry at much better prices and much closer to home!