CareNow

Walked-​in after an accident– hand wound. They saw me right away. Staff excellent, responsive, communicative. I am self-​pay– the bill was reasonable, and Dr. discussed my options with me for the care that was to follow. Glad I went to CareNow instead of the hospital ER, which could have cost a couple thousand. Also, facility was spotless.

Christmas eve visit to this location. I reluctantly came in and never dreamed that I’d have an experience as wonderful as this visit. I have a GREAT family physician and frankly couldn’t imagine another doctor’s office, let alone a Care Now, coming remotely close to my personal physician.
Dr Pinkham and the staff there is phenomenal. Their attention to detail, professionalism, kindness and expertise are priceless. If you’re reluctant to give Care Now a try like I was, once you experience the amazing staff and their full service medical care options you’ll be sold.
In addition to Dr. Pinkham, there’s a PA (physician’s assistance) and NP (nurse practitioner) on staff. Each of them exhibiting professionalism, demonstrating concern for the patient, maintaining awareness of wait times and most importantly addressing your medical need.
A plus staff and level of care provided. Thank you Care Now!

Out of all the Carenow locations I have been to, I truly enjoy this one and see it as a better one to go to. I have always used the Web check in and have never had a problem or delay in being seen once I arrived. The staff has always been very friendly and courteous. The Dr’s have been great! Very attentive and going the extra mile. If they can’t help you they will ensure to get you to the local ER as quickly as possible for your condition. It is very well maintained and cleaned.

Do not go to this one!
Web Check Ins are supposed to take precedence over walk-​ins but not when you have sat there from open to after lunch time.
The D.O. that is there, must be used to dope heads coming in to see her because she is not personable at all. I have been to many urgent care centers but this one needs a new staff.

We went to get a school physical. We where told it would one hour wait. Two hours later still have not gotten in

Over Five-​hour Wait from Office Error, Dangerous Combination of Meds Prescribed
After becoming quite ill with asthmatic bronchitis while visiting Cedar Hill, TX, for the arrival of my first granddaughter, I checked for the best online reviews, then chose CareNow at 345 N. Hwy 67. Unfortunately, my experience was vastly different from the glowing reviews I’d read. It was crowded, so I was told I could go home and someone would call me when it was close to appointment time. So far, so good. I didn’t want to sit in a room full of flu-​stricken people with a Disney movie blasting at theatre-​decibel levels, anyway. I returned a couple of hours later when called and checked back in with the front desk. After over an hour of waiting in the loud, crowded waiting room, I received a rather brusque call from CareNow asking if I were still planning to come back in for my appointment. When I told her I’d been back over an hour and was sitting in their lobby, the lady apologized and said they’d get me right in. I waited another hour. Desperate, I asked the front desk person how much longer it would be. She sheepishly realized she’d forgotten to put my chart in the box for waiting patients, but did not apologize. The appointment itself went fine with an attentive nurse and D.O. — or so I thought. Afterwards, I filled my scripts and started the prednisone and antibiotics they’d prescribed. The next day, I got a call from CareNow telling me the doctor realized I should NOT take the prednisone with the antibiotic they’d prescribed. Too late. The caller told me to stop taking the prednisone immediately. Knowing the side effects of prednisone, I asked what it would do to my endocrine system to do that, but she had no idea what the word «endocrine» meant, even after I spelled it for her, much less the effects of sudden prednisone withdrawal. I asked for a nurse and was told to continue taking the prednisone and she would call in another antibiotic that would not conflict with it, and to throw away the original antibiotic. By this time, my daughter-​in-​law was in active labor, so I picked up the new antibiotic on the way to the hospital. When we got settled, I realized the new antibiotic was one to which I am severely allergic, which the nurse had noted in my chart when I told her and I had reiterated to the doctor verbally. I called back and the nurse said she’d call in the original antibiotic to a pharmacy near the hospital, since they’d told me to destroy the original, and to hold off on the prednisone until I’d finished the antibiotic. When I picked up the third antibiotic, I realized it wasn’t the original I’d started and stopped, but a third tier, less powerful antibiotic. I ended up calling my pulmonologist at home to get accurate prescriptions. I wasted an entire day waiting to get in, plus time in my role as labor coach, and money on both the visit and four wrong prescriptions, one of which could have killed me if I had taken.

This Care Now is, by far, the best Care Now I have visited! I have been to multiple locations and this specific Care Now is in a league of their own! Dr. Flowers is an amazing, caring, loving, and knowledgeable doctor! She does not make you feel rushed or like you are just the next patient in line. She listens diligently and takes everything you say to heart. She makes you feel like you have been going to her your entire life. Thank you Dr. Flowers!
Also, the nurses and staff are in a league of their own as well. They are very professional, kind, and courteous!
Make this Care Now your location of choice and you will not be disappointed!
Hats off to Dr. Flowers and the staff for a job well done!
Andrew T.