Bi-Lo

So bad. An onion squished in my hand. I live so close, but will go several miles down the road to go to a food lion when I want a full grocery store, or will fight vista traffic to go to Publix to avoid this one. I wanted to go for a few quick things and left. I couldn’t even buy ONIONS.

I have been a loyal Bi-​Lo customer for 8 years now. Additionally, I worked there throughout high school and a part of college. Therefore, it saddens me that I got treated poorly at this Bi-​Lo location. I came in this afternoon because I needed a very large balloon blown up. First, I went to the floral department, but no one was there. So, I went to customer service, explained what I needed, and the manager called over the intercom for an employee to report to floral. I went and waited; no one came. After about ten minutes, the manager herself came and tried to assist me. This was not your «average» balloon — it was very large, and there was no clear way to blow it up. I thanked the manager for her time, and said I would do what I could to find out what needed to be done, and I would get back to her. I DID find out, and went back and explained. I said, «I appreciate your help from before, and I hate to bother you, but I believe this is where (the helium) would go. If it doesn’t work out, that’s okay, but id like to try.» The manager walked off without saying a word, and when she did so, she made a quiet comment to an employee working as a bagger, and only snide comments and practically refusal to help followed. Afterwards, I just thanked them for their help, and left. This is a 3 star review because until now, I haven’t had a problem. I would not like for another customer to not go, but, I will not be returning.