U.S. Bank

First initial experience was okay but I expect that because they want your business and your sale…
I’m so over banks I been with US BANK for almost a year now and I should have chose a credit union … I’ll be switching soon. What I can’t stand the most is their lack of knowledge or maybe they just thought I was ignorant. First issue a merchant charged me twice and so I transferred money over to cover or it would a nsf even though it was not authorized the system doesn’t know that. So instead I ended up getting a fee for excess transfer fee from my savings which was 15.00! Crazy and I have worked at Bank of America and Wells Fargo that’s a high fee normally it’s like 3 or 5 dollars per transaction. I called expecting not to have a issue with them reversing it because of the double payment pending that was not authorized. Long story short I spoke to 5 representatives before it was finally reversed they kept trying to lie and say it wasn’t there fee. Yes, it is I know regulation cc etc but it’s still the banks fee and you determined that amount. FIRST ISSUE
Second issue
I have never had any nsf fees, checks returning, etc keep a positive balance, why can’t you cash my check if I bank with you??? Makes absolutely no since so I ran up here after work for absolutely no reason at all! Then referred me to go to a check cashing or to Wells Fargo but they may charge a fee… Isn’t that the whole point of me banking with you! So over it! I’ll be changing banks soon and it’s always this branch!

When i opened my account, one of the. Question in which i addressed, is if i accidentaly went over or exceed
My account they said yes, we would covered well today i broke down tried to use it, and it went over and got Refused! So i went to bank they said but it was over 50.00, well thats fine until you break down. Thats like like
Getting corn cob with out butter. Or going to the bathroom no toilet paper
And theres a wet phone book, Thank You.