Lockaway Storage

We’ve had our RV here for over four years now and I’m happy with the location and the staff. Wide road circles around the entire place making it easy to deal with large rigs, pull in, pull through, and back in places are available for many different sizes.
The other renters have all been good people when I’ve dealt with them. As a bonus this site has a dump station, this makes storing an RV there super easy. You no longer have to dump at your last stop and then tell the family to use gas stations or just hold it until you get home! The prices are comparable to what I found out in Tracy, but it’s close to the bay and has the dump station so I think it’s a much better value.

My friend missed getting his deposit too. They will fight with you to the death. Don’t waste your time going there. You’ll have a fight on your hands.

It is disturbing to see someone else did not get deposit back. They owe me a half month rent and my deposit. They are in violation of California Civil Code by not refunding unpaid rent and deposit within 21 calendar days (CCC 1950.5)
I am pursuing this and, if necessary, will go to small claims court and request punitive damages in addition to getting my money back. The office blew me off the other day so I am requesting to get corporate office contact. I am preparing for more runaround.
The facility is nice and I LOVED the previous manager (Pamela) but this new group and their unlawful business practices, are a problem. FYI, I moved my RV and boats out to another place paying ¹⁄₃ the rent (which was my other beef, they were continually jacking up the rent at Lockaway).
«Lockaway»…the name fits them. They will «lock away» your deposit and wont give it back. They better prepare to face the rath because I will absolutely go after them on this one; not for the money but the principle.

You get what you pay for and it is worth paying a bit extra knowing your RV is being stored in a safe facility.
Security is what sold us on this storage area. There are many RV’s stored here and they have never had a break in. There are security cameras and a secure gated entry.
The manager and her son have been very customer oriented. We received a warm welcome and they have been very helpful in providing friendly service and fulfilling our needs.
The location is a bit out of the way but for us it is only 15 minutes away and very convenient. Easy on and off Interstate 580 is a plus.

Have stored the RV here for about 1.5 years. The place is clean and it feels secure. The staff seems friendly enough.
The dump station used to be open all day to use when you needed it. Recently they have started locking it and you need to track down the manager to get the key to unlock it. If the manager is not there you will need to wait until she returns or come back another day as I did.
Be aware that they will keep your deposit when you leave.

Pricey!.. the specials werent even specials at all. their customer service is great… but man, i wish they were a bit cheaper.

By far the best experience we have had with any storage company. Over the past several years, we have stored our boat both inside and outside at Lockaway Storage in Castro Valley and have rented several storage units of various sizes. We have changed units multiple times, and Pam and Michelle have always been super helpful and friendly.
Great facility and a great location if you are in Dublin/​Pleasanton. Highly recommended!