AA’s Tailors & Cleaners

Been taking my dry cleaning here for a few years now. Love it. Super nice, always remembers my name and my wife’s. The discount at $ 50 is great too. Highly recommended!!!

Brought in several pairs of slacks to be taken in since I had lost some weight. They did an excellent job. Really nice people that run this place.

This place is great. The owners are so friendly and always greeting you as you walk in the door. Plus, the dogs are well-​mannered and adorable!
I got a pair of pants hemmed here and the stitching came out, so I brought them back to get redone. They fixed them right on the spot for no charge! Great service, I definitely recommend.

Love this place. I’m short so all my pants have to get hemmed. They measure for each and they turn out great. Once I needed the side made bit larger. She was creative in sewing in the smallest patch that was totally unnoticeable. Prices are reasonable and a real steal compared with some places. The dogs are just a bonus.

Won’t come back that’s for sure.
Had my pants altered and it was done ok I suppose but nothing like I was expecting.
Not only did I feel overcharged for the work, when I came to pick my pants up they did extra work that I didn’t ask for and charged me for it…
Wth kind of BS is that.
If you tell me a price and a service don’t charge me more for what I didn’t ask. I’m taking my suits elsewhere.

Horrible, disorganized and rude. I dropped off some pillows and material for cases. It took over 20 minutes to explain what was a very simple concept. The lady behind the counter nodded like she understood, although I knew she was distracted by other customers who were arriving, and she helped them during my turn. She brushed me off and said the seamstress would call to give me a quote. I said next week is ok. I heard nothing for over 10 days. I went back to the location to check, worried they lost my items. The seamstress was there and completely clueless about what I requested and forced me to re-​explain, while servicing other clients during my turn. I asked for my items back and said I would go elsewhere. That got her attention and she raised her voice started arguing with me. She was trying to spec the job and told me my fabric would not work. Not only was she rude, condescending and very hard to understand, she completely ignored that I no longer wanted her service and wanted to go (I was getting a headache from the experience). I was shocked and asked for my things again, she brought them out and dumped the on the floor. Thankfully I checked them because a valuable kimono silk was missing. I asked for it back, the seamstress started frantically running around and yelling something in a foreign language. She decided to service a customer during crisis, then called someone who said it was pulled aside for cleaning. Apparently that comment nor the price were in the ticket. I received my last item and headed for the door assuming they had done nothing. The seamstress yelled at me and demanded that I pay for a 9×18 inch silk. I said fine — how much is it, two dollars? Dumbfounded and realizing she had no price she randomly decided to charge me three dollars. I got home to find the had in fact not cleaned it at all.
To compare, I went to my regular dry cleaner with the same materials, he looked at it for a few minutes and had a perfect solution and quoted the price on the spot with no drama.

I am giving this place 5 stars because they were able to fix my dress really fast.
My friend was getting married on a Saturday and Monday I broke the zipper on my dress I was the Maid of Honor so getting a different dress was NOT an option. I brought the dress in on Tuesday morning told I needed to have it back by Thursday or the very latest Friday. They fixed the zipper and steamed the dress for me and I had it back on Thursday. I am very thankful to the women that work here.

After coming in there to get my dress taken out twice (I gained weight, obviously), they fixed it to be just right! The dress was extremely cheap anyways (i’m very thrifty), but after they took it out, it fit me perfectly and it seemed like a very expensive and extravagant dress! Received many compliments on it so I’m glad that they were able to make it work so that I can wear it.
They are extremely friendly and it seems like they can do anything with whatever you bring in & they call you on the phone if your order is ready ahead of time in a singy-​matter. LOVE IT!

Been coming here for years. I believe the owners name is Kim. But, like everyone says, she always remembers my name. Great service! Love Kobe too !!

Very friendly lady that works here. Took my extra long maxi dress to get hemmed. The lady took off about 5 inches and the stitching looks perfect! She was able to fit the dress to me perfectly. Only reason I’m not giving a full 5 stars is because I think the dress should’ve been pressed and be apart of the service since there were a few wrinkles or so. Otherwise, service was friendly, fast and decently priced. Would recommend.

I brought my dress to make it shorter for a party, she did a excellent job on my dress in short amount of time. She is very easy to work with.
Highly recommend to everyone.

Very happy with my alterations! I brought in drapes that needed to be shortened. The lady there gave me a great, competitive price (lower than some other places here in Castro Valley due to the lining). She really put in the extra effort to not only make sure they hung evenly, but also fixed extra parts at the top where the stitching was falling apart. Friendly service, will be back!

I came here a year ago for my Winter Ball dress alterations. I insisted on buying the last piece at the store, which I was swimming in, (at least one size to large), and so I was on the hunt for my first tailor! I was recommended to AA by everyone in my family and the Unilocal reviews didn’t lie. She was great, prices were great, complimentary steaming, and I was looking red carpet ready when I came back for the dress! Customer for life!

I took Sarah my slacks that needed to be altered considerably as I had lost weight. They were all different sizes and she carefully had me try every single one of them on, she pinned, and explained everything she could and could not do to make the slacks work for my body type. I had four pair that needed to be altered for a business trip, and she had them done within five days. When I came in, I tried them all on, they fit great. Her work was fantastic and her prices were very reasonable. Thank you!

I am sorry to say that I am not able to give this place a good review. What I will say is that the woman behind the counter is very friendly and accommodating. So I will give it that.
After finding AA’s Tailors & Cleaners on Unilocal,I took my very simple white jersey dress in for tailoring. All I needed was a few tweaks to it… a little extra padding put into the breast area and for the dress to be hemmed a bit. When I came back two weeks later to pick up the dress, I found that the entire design of the dress was changed, and looked nothing like I wanted it to. The lining in the breast area was a yellowed, dingy color and the material did not match. The dress had not been hemmed… instead, she heightened the bodice area and changed the design of the straps, that were previously a twisted design. No big deal, i thought. Ii can make it work. After looking at it for a couple of days, I took the dress back and informed her it was still too long. I put on the dress, informed her that I wasn’t happy with how the bodice was positioned, and she pinned the bottom of the dress. I didn’t even put up a fuss and instead asked her how much she charged for hemming. An additional $ 14 on top of the $ 52 I spent for the original tailoring.
After another week I picked up the dress. STILL too long. I was left having to buy a new dress entirely (that fortunately does not need any tailoring) and after my simple, City Hall wedding that will be happening in 27 days, I will be informing her that I was unbelievably happy with the way the dress turned out and ended up having to get a new one. Not sure if I will get any of the $ 62 that I spent back, but it’s worth a shot. Needless to say, I will not be returning to this business.

Besides the great service and great pricing, the owner is just so nice and helpful and honest. Great cleaner and especially alterations!

Great place for standard dry cleaning and mending. No same day or 24 hour service, but that works for me. The people are always friendly. Their prices are great, too!

i found this place through Unilocal and called them and ask how much they charge to shorten a pair of jeans. The lady answered the phone, very friendly voice and told me it will cost 6 bucks. I though wow that’s so cheap so I told her I would bring a couple pair of jeans the next day.
i got there and yes she was just as friendly as her voice was on the phone. I tell you, she could sell a real estate with her personality. So I gave her my jeans but she said she charges $ 12 bucks for each. If she wasn’t nice, i would say forget it because it wasn’t what she told me on the phone. And even though it’s actually what they charge for it but told the customer otherwise, they have to stick to what they told them especially if they come to your business for that reason. Then they could tell them they actually charge this amount and will charge that amount next time since its them who made the mistake.
I thought she probably just had too much things in her mind that day and she probably meant $ 12 when she told me on the phone so i let go. Plus she was nice and I had my jeans shortened somewhere else before (but got it the following day) for that same amount so it didn’t bother me.
I brought my jeans there saturday and she had me scheduled to pick it up wednesday. Picked it up 9 AM wednesday but I guess I was too early and she had not sew it yet. She said I should have called the day before but I didn’t because i thought i could get it any time on wednesday. I told her i live in the other side of the bay and just came for it. She was empathetic about it and asked me to just wait for it and she finished it there in 15 mins. I got my jeans that day. Happy I could wear my jeans now because am such tiny and short flip.
I love this lady and will definitely go back there still.

Needed to find a local dry cleaner and Unilocal came to the rescue.
Only gripe — it takes 7 days to get your dry cleaning done… they send them off site, so same day service is not an option.
You get 20% off if you spend more than $ 50… which I did since I like to bring my stuff in in bulk.
Pants were $ 5.50 & coats are $ 14
I had 2 dresses, one was $ 10.50 and the other was $ 12.50. The other dress was more expensive b/​c I had punch stains on it that weren’t soaked and were in the dress for almost a week… They got it out to the point that it’s not noticeable… but if you look really close, you can see it. that’s fine for me. at least I can wear it again =)
I’m gonna try out other cleaners in the area (since I’m new here)… but this is definitely up there on the list.

Love this cleaners. I got referred by a friend who takes all her clothes for alterations here. The prices are great and the fast, friendly service is a plus. The mother and daughter are soo sweet and remember you by name.
(They do a great job on delicate items, I take alot of cashmere sweaters etc.)