Three Oaks Family Medicine

I’ve been going to Three Oaks Family for about 2 ½ years. I had never seen Dr. Temple, always the nurse practitioners. I liked Val, but then she wasn’t there any more. Ok, I liked Jill. She wasn’t there very long and then she was gone. Then I saw Dee. She is why I will never go back there. She was very arrogant, told me she was going to get me better really quick. I had bronchitis. She was going to send in a prescription that she told me to pick up that day and start taking right away. I waited awhile then checked with my pharmacy. They didn’t have anything. After 4 hours, they still didn’t have anything from my doctor and now it was after 5 on Friday so the office was closed. I slept all day Saturday. Didn’t feel up to doing anything Sunday. I called the office on Monday and explained that the pharmacy never got anything. Dee called me back. I told her I also needed an antibiotic, which I’ve always gotten with bronchitis and my husband had gotten a month earlier when he had the same thing. She was arguing with me that she doesn’t treat bronchitis with an antibiotic. That things have changed in the past few years. She called the pharmacy to find out they never received anything from her. She called me back and said she had sent in the prescription for the first thing and also an antibiotic. The pharmacy still didn’t receive anything. By the end of the day, nothing, after 5 and office is closed. On Tuesday, I had to call 3 times to have someone else send in my prescriptions because Dee was off. When my husband went to pick up my prescriptions, he found out what the problem was. Somehow, Dee had misspelled my last name and messed up my date of birth. So nothing was showing under my name, it was under the wrong name. I don’t trust her with my health.

I’ve was seeing Dr. Temple for 7yrs. Last year I had some serious medical issues, and was having many tests (MRI, PET scans, blood work ect). I’ve had cancer before, so naturally I was afraid, since swollen lymphoids were found. A mass was also detected on my liver. The reason for my office visit was for severe back pain. I had injured my back while lifting and twisting. The first of many tests was an ultra sound, Then a CT scan. To make a long story short, I never had a problem with Dr. Temples performance as a doctor until this incident. I would also see Valerie. She was Dr. Temples PA. However, i was given a prescription for pain on a Friday, and it did not help me one bit. I was told to call Dr. Temple, she was the doctor on call, for that weekend, and before going to the emergency room I was told to call her first, so I did. I was floored by her snarky response! «what do you want me to do?» She said, «it’s a Saturday». «I don’t know anything about your problem». Needless to say, I was extremely upset and I was in tears. I later got a letter in the mail informing me that Dr. Temple and her office no longer wanted me as a patient! Yep… she fired me!

New To CR — I asked nurses I exercise w for referrals. Overwhelmingly Dr Lauren Temple was suggested. Today I met with Jill, FNP-​C (I was told the dr is booked out 2 – 3 months) and received the absolutely best annual visit EVER. Never have I rec such a high standard and thoroughly Warm Caring Personal and Professional state of the art first visit care. I’ll never need to visit or see the Dr as long as JIll is there.