PostalAnnex+

Excellent service on scanning old images. Customer service was absolutely stellar, they went the extra mile for us on our project, and even with much more work than anticipated, stuck to the original price quote given. Super fast turn around as well. Greatly appreciated and will absolutely be coming back for more services. Thank you!

I took dishes to this business to be packed and shipped. I was told I could not receive an estimate because it depended on packing supplies used and they had no idea the amount of material needed for the job. I was concerned that they weren’t keeping track of the shipping materials used. They wrapped at least 2 items in each sheet of bubble wrap and then charged me for 130 sheets for 126 dishes! The bubble wrap was $ 102.70; the tape was $ 15.80; and styrofoam peanuts and saran wrap were $ 32.70! The wrapping was $ 162.95 after tax! The Paula and Shannon assured us repeatedly that they did not charge any more for shipping than FedEx (or UPS or USPS – whoever you choose to ship with), so we went ahead and paid for shipping at Postal Annex to save ourselves a trip to FedEx. As it turns out, Postal Annex charges in excess of 50% more than FedEx charges, so we were misinformed each time we inquired. It cost us $ 102 each for three boxes that we would have paid $ 66 each for at FedEx. While they did a great job packing, it did not make up for the extreme overcharges and deception that occurred.